The rise of companies like Revolut, Monzo, and Starling, disrupted the consumer banking space, making it a particularly competitive market. As a result, incumbent banks have had a lot of catching up to do to compete with challenger banks for customers, and this is what 11:FS is capitalising on.

• Team - Success is a team sport
• Communication - We all own our narrative
• Attitude - We embrace our weird
• Impact - We punch above our weight

• Our clients, and the customers we serve come from all walks of life and so should we. We’re passionate about hiring amazing talented people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe we have an important role to play in shaping the future of our industry.
• We firmly believe that a diverse team, where perspectives are valued, leads to richer experiences for our Elevens and better outcomes for our clients and us. We recognise that diverse companies are more innovative and to unleash talent, we must create an environment where our Elevens feel safe, welcome, supported, and valued.
• Diversity really is a team sport here at 11:FS and the journey we are on is a shared experience that is at the core of everything we do. We are not to not only be part of this change from an internal perspective because it benefits us as a business but because it's the right thing to do. We are committed to becoming a leader in championing equality and diversity and making an impact in grassroots issues where possible.
• We’ve looked at the 1% changes, both the processes and behaviours we can be making throughout the employee life cycle to drive greater inclusion and diversity. Although a 1% change may not sound significant, it’s the combination of all of these 1% changes which ultimately create a lasting impact on our mission.
• Https://content.11fs.com/article/a-snapshot-of-diversity-inclusion-at-11fs-in-2021