See other companies on Otta

Airkit

Low-code customer engagement platform

21-100 employees
  • B2B
  • Customer service
  • SaaS
  • Sales
2114 Broadway, Redwood City, California 94063, US

Company mission

To empower companies to build experiences customers love.

Top investors

-49% employee growth in 12 months

Otta's take

Sam Franklin headshot

Sam Franklin

CEO of Otta

Airkit is a low-code customer experience platform designed to help brands build self-serve customer support, sales, and service journeys. Airkit integrates with key sources of customer data such as CRMs, contact center software, and customer databases, to enable highly personalized, digital customer journeys. Businesses are able to use Airkit to rapidly build better brand experiences and gain a competitive advantage.

As with other low-code solutions, a barrier to wide scale adoption is companies’ lack of internal upskilling around low code platforms. According to Creatio, low code work is typically siloed within IT teams, with only 6% of low code work carried out solely by business users. As awareness of low-code platforms increases, training in these solutions should follow suit.

Benefits

  • Health insurance
  • Flexible spending stipend
  • Family leave
  • 401K
  • Remote‑friendly
  • Commuter benefits

Company values

  • Team - We subscribe to “One Team”. Each member plays an important role but success is showing up everyday to compete as One Team
  • Impact - We build to last, aim for impact, and make our work matter. Leave your mark as we tackle big challenges
  • Moments - We’re fanatic about celebrating wins and reflecting on losses. These moments are the storyboard of our journey
  • Excellence - Actions speak louder than words. We believe in meritocracy and continuous learning. It's how we do our best work

Funding (last 2 of 4 rounds)

May 2021

$40m

SERIES B

Oct 2020

$7m

EARLY VC

$75m

Total funding

This company has top investors

Founders

Studied at Yale and Stanford, and then joined Morgan Stanley as an Analyst. Was VP of Westbrook Partners and VP of Product at Salesforce.

Started out as Assistant VP of Product Development & Strategy at Strata Decision Technology, and then moved to Palantir. Also co-founded RelateIQ and Salesforce.