The industry is more complex than people think, which makes the work challenging. We have a lot of competitors now, so we always have to try to be one-step ahead, which isn't always easy. Innovating in a traditionally non-tech sector is also challenging, but rewarding.

Everyone works hard and puts the effort in to deliver a great product & service. Everyone buys into the vision, which comes through in what we ship to our users.

We make decisions based on both qualitative and quantitative data. Larger business decisions as well as micro-decisions, such as where to place elements in a given page on our website. We're lean, so we try to test ideas as much as possible before dedicating a large amount of time & resource to them.

BOXT offers lots of flexibility to get involved across many different areas of the business and learn from a whole range of people. We also have a £1000 training budget that means I get to go to conferences, workshops and attend courses to expand my knowledge and skillset.

BOXT offers great opportunities to move around internally and the managers here give detailed and structured progression frameworks that make it very clear what needs to be done to get to the next level.

The teams at BOXT always seem to strive for continuous improvements. We're constantly evaluating our tool stack and the technology we use, and it means we're always coming up with new ways to further disrupt our industry.