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Blink

Enterprise app that empowers frontline workers

21-100 employees
  • B2B
  • Enterprise
  • HR
  • Internal tools
  • Communication
  • SaaS
London (HQ), United Kingdom, Two Westland Place, Shoreditch

Company mission

Blink's mission is to empower frontline workers to maximise their impact.

Rocket List 2021
Top investors

Some candidates hear
back within 2 weeks

4% employee growth in 12 months

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

Apps catering to frontline workers are seeing a surge of interest in the market these days, as businesses finally start to wake up to using tech to better connect with these employees, and investors eye up an interesting and new growth opportunity in enterprise IT.

Blink’s particular approach has been to try to create a user interface, and functionality, that caters both to asynchronous activities as well as real-time information, the idea being that front-line workers are most likely not going to be looking at the app continuously throughout the day, so the priority for making sure important things surface when they do is especially higher.

Blink was founded in London — where it has found strong traction with metropolitan bus networks and the NHS (where thousands of frontline workers in clinical and nonclinical roles are on Blink).

Now Blink is HQ’d in New York in an attempt to focus on the U.S. market. There are an estimated 2.7 billion people working on the front line according to the company, so there’s a fair amount of room for growth despite an increasingly competitive landscape with well-funded projects like Justworks, Workplace from Meta and When I Work.

Benefits

  • Generous equity allocations with significant upside potential
  • All the traditional benefits such as Health Insurance (AXA Health), Ride2Work and Pension schemes
  • Ability to grow, learn and solve a variety of challenges, working in a supportive environment with smart, driven people
  • Office fridge filled with snacks and drinks, regular team lunches and socials
  • The opportunity to be part of something impactful, large-scale, meaningful & fulfilling

Company values

  • Always aim to delight - Own the outcome and exceed expectations
  • Move fast and think big - Be curious, inquisitive and set the agenda
  • Be a positive catalyst - Inspire positive change with a helpful attitude
  • Never stop learning - We thrive when sharing knowledge and supporting each other

Funding (last 2 of 3 rounds)

Nov 2021

$18.3m

SERIES A

May 2020

$10.3m

EARLY VC

$29.2m

Total funding

This company has top investors

Founders

Previously worked as Network & Security Engineer at Morse for 2 years and co-founded Tomorrow Communications

People progressing

Joined as Customer Success Manager, being promoted to Customer Success Team Lead after 9 months and Head of Customer Success after 12 months.

Joined as our very first sales hire before being promoted to Head of Sales after 3 years, leading our current Sales team of 20.

Diversity & Inclusion at Blink

Blaise Daldin (Sourcing Lead)

  • We know there’s much more to be done, and are actively invested in driving deep, meaningful change towards broader representation in our workforce. All leaders and employees involved in the hiring process will undergo inclusion and unconscious bias training, while looking to support and partner with diverse communities and networks at every opportunity.
  • Diversity and inclusion remain our #1 priority as the team continues to grow. We’ve added new recruitment initiatives over the past six months to attract a wide range of applicants that generates a diverse shortlist for every new role. We’ve also reviewed our employer branding and advertising to ensure content and language are inclusive throughout. So far, this has improved our gender balance by 20%:
  • Blink is committed to nurturing a culture of belonging that celebrates diversity in all its forms – and encourages employees to bring their whole selves to work.

Endorsements

All

Growing fast (6)

Autonomy (5)

Intelligent people (5)

Open and honest communication (5)

Team energy (5)

Meaningful work (4)

Opportunities to learn (3)

Career progression (3)

Hard working team (3)

My opinions are valued (3)

Everyone loves their jobs, and everyone is full of energy. I have never worked before in a team where everyone is so passionate about what we're doing. Also, everyone is always happy to help each other out, so you have a feeling that you're a part of this family from your first day within Blink.

People, HR, Recruitment

Team energy

Dec 2020

Everyone at Blink is an expert in their area. All of us are keen to learn new things and keep up with new trends.

People, HR, Recruitment

Intelligent people

Dec 2020

This is a very important aspect for me, and I believe that my opinions are valued from the first day I joined Blink. Also, everyone within the team is keen to get feedback.

People, HR, Recruitment

My opinions are valued

Dec 2020

No egos & a very collaborative team.

Operations & Strategy

Flat hierarchy

Dec 2020

Blink is a communications platform and you can tell! Best communication from any company I've ever worked at, period.

Operations & Strategy

Open and honest communication

Dec 2020

People are always encouraged to reason from first principles

Operations & Strategy

Intelligent people

Dec 2020

I have been really surprised at how open and honest the whole team have been from day one. This is a culture lead from the top down with the CEO and all employees are generous and willing with their time and knowledge.

Operations & Strategy

Open and honest communication

Dec 2020

This is what attracts me to SAAS based organisations early in their growth. There is a real opportunity to be part of the 'Blink Story' and my role is dynamic and varied. I'm given autonomy and trust and I'm excited for my future here.

Operations & Strategy

Growing fast

Dec 2020

Blink is a product that has some competition but it stands out in a couple of key ways. Firstly the UI/UX is incredible and makes the application intuitive and easy to use, and the people are genuinely committed to not only the company's success but the partnerships with clients

Operations & Strategy

Innovative product

Dec 2020

The Blink solution is consistently getting better and I have found so many customers that benefit from using the platform. I work in sales and business development.

Operations & Strategy

Innovative product

Dec 2020

I've been able to work in many different areas (customer success, sales, marketing, product) and learn more about these roles.

Operations & Strategy

Opportunities to learn

Dec 2020

The Blink team is made up of good people. They respect each other's work and we are all aligned with making a great solution.

Operations & Strategy

Open and honest communication

Dec 2020

This is something I feel strongly about having joined from a business which was very ridged. Blink are extremely open to new ideas and give you the rope to try things and if necessary fail/learn. A HUGE motivator for me.

Operations & Strategy

My opinions are valued

Dec 2020

The motto here is "Fired Up" (For context search Obama fired up on youtube. I haven't met a single person who isn't completely fired up about Blink. everyone loves it and enjoys working hard as a result.

Operations & Strategy

Team energy

Dec 2020

Blink is a technology that genuinely makes peoples day to day lives better. We help people communicate with colleague more easily, help them feel part of something and help them have a voice within organisations that are traditionally very secular. Exciting stuff!

Operations & Strategy

Meaningful work

Dec 2020

I've never before worked in a team where every single individual is this passionate about what we're trying to build. We love a challenge, we run with it a deliver excellence with a smile on our face followed by the best team celebrations!

Product

Team energy

Nov 2020

We've built a tool that is transforming the working lives of hundredss of thousands of people around the world. People that have historically been forgotten and left behind and now being given the support they deserve and we're a major part of that. The feedback is overwhelming and we're only just getting started!

Product

Inspiring mission

Nov 2020

We're going through a period of rapid growth and it's of utmost importance to us that as we grow in numbers we also grow a diverse workforce. If you can bring a new perspective, energy, and you love what we're doing, we'd love you to join us.

Product

People of all backgrounds are welcomed

Nov 2020

We are all learning every day from each other and from our roles! When I first started at Blink I was introduced to everyone and I really got to know each person's role and responsibilities. I asked at least a million questions in my first few months and everyone went out of their way to help me find my feet. We're incredibly collaborative and supportive of one another, and if there's any external training you'd like to do or feel you need, all you have to do is ask.

Operations & Strategy

Opportunities to learn

Nov 2020

Autonomy is vitally important to us. We hire people not only based on skill and experience but also on their ability to own their area and run with it! We're growing and evolving so rapidly that you need to adapt at speed, and the only way we can do this together is by having full trust and respect in what each individual does. There's no micro-management here! We want people to challenge, improve, and inspire us.

Operations & Strategy

Autonomy

Nov 2020

Everything that we do on a day-to-day basis is ultimately to make the work lives of frontline workers easier, more engaging, and most importantly to give them a voice. We are very customer-centric and our end-users are at the forefront of every decision we make. As a company, we are all working towards the same goal to improve employee engagement, employee communication, and employee happiness.

Operations & Strategy

Meaningful work

Nov 2020

I love working at Blink because the work we do is meaningful. We are making the lives of frontline workers better and the feedback we get from our customers is so rewarding.

Operations & Strategy

Meaningful work

Nov 2020

Blink is at the forefront in providing digital solutions to deskless workers. The whole team is aligned to this goal and the aim of being the No.1 Employee App for Frontline workers.

Operations & Strategy

Hard working team

Nov 2020

As we grow as a team we are 100% focused on making Blink an inclusive place to work for all.

Operations & Strategy

Diversity is a priority

Nov 2020

If you're good, you'll quickly float to the top! You'll be handed plenty of opportunities to prove yourself from day 1, and they won't stop coming.

Marketing

Career progression

Nov 2020

There's genuinely no hierarchy here – everyone is on the same proverbial page. I speak to junior team members and the CEO with the same frequency, and there's no one who feels out of bounds, for anything. This nurtures a real sense of openness that I've not experiences anywhere else; I never feel afraid to get it wrong or ask silly questions, which in turn makes me much better at my job.

Marketing

Flat hierarchy

Nov 2020

There's 0 micro-managing here; in fact, the opposite. You'll be onboarded, given regular checkins, etc., but in general you'll be trusted completely to get things done without much intervention. That's empowering! I've been able to lead major projects, present ideas and much more in my first few months.

Marketing

Autonomy

Nov 2020

Everyone in the Team is enthused by our mission to engage and empower frontline workers. Everyone helps each other out and we celebrate wins as a Team. We have adapted to working remotely during Covid-19 and still find ways to build bonds, but I'm sure they'll grow even stringer once we're all able to meet up again and charge off everyone else's energy.

Operations & Strategy

Team energy

Nov 2020

Frontline workers are disconnected from their employers and workplace technology, yet they are the highest proportion of the workforce and often are working in jobs that are critical to society. Developing powerful yet intuitive technology for this proportion of the workforce is truly satisfying.

Operations & Strategy

Inspiring mission

Nov 2020

The team works hard to deliver new features for customers as quickly as possible. Whilst the team works hard we're also rewarded for it - and there is a good work-life balance.

Operations & Strategy

Hard working team

Nov 2020

Everyone is responsible for their own workload, if you find a better way of doing something you can just do it, you don't have to ask permission. Our job is to improve the digital experience, and that is true for our own processes too!

Software Engineering

Autonomy

Nov 2020

In two years time we have done amazing work which is making the company grow at an incredible speed, which would have never happened without the team's effort. Our growth speaks wonders about our team.

Software Engineering

Hard working team

Nov 2020

The product is expanding incredibly fast, new features coming out almost every month.. It makes the QA role very fun. There is always something new to get your teeth into!

Software Engineering

Growing fast

Nov 2020

There are so many interesting technical challenges you come across, each of them a great way to gain knowledge in a new field.

Software Engineering

Opportunities to learn

Nov 2020

You're given autonomy on how to run your day-day and are able to input into how the product should work.

Software Engineering

Autonomy

Nov 2020

The work you do makes a difference in peoples (work) life and it's great to hear feedback from our users on how we can improve things even more!

Software Engineering

Meaningful work

Nov 2020

Autonomy to be able to bring in exciting projects, interesting ideas and test new technologies and have them slotted into the product and roadmap. We're always encouraged to think outside the features and bring new ideas. It feels like our product as much as it's the customers.

Software Engineering

Autonomy

Nov 2020

Loads of extra stuff for wellbeing, ski holidays, yoga classes, company holidays, walks around the UK. Also credits to use on general wellbeing outside of work as well as private healthcare so all the benefits that comes with that. A nice social culture on top of that too.

Software Engineering

Focus on employee wellbeing

Nov 2020

Free to join any meetings, the CEO and everyone else is always incredibly honest and open when asked about the companies inner workings and what's going on. We have fortnightly catchups with the whole company to keep everyone on the same page.

Software Engineering

Open and honest communication

Nov 2020

Everyone is encouraged to contribute their own ideas, no matter what position they hold within the business.

Operations & Strategy

Open and honest communication

Nov 2020

The enthusiasm and energy within the Blink family is infectious!

Operations & Strategy

Team energy

Nov 2020

The Blink rocket ship is going full speed ahead to infinity and beyond.

Operations & Strategy

Growing fast

Nov 2020

Great to team to work. Challenges are a pleasure not a pain!

Admin & IT Support

Intelligent people

Nov 2020

Doubled in size in the last 8 months.. and will again.

Admin & IT Support

Growing fast

Nov 2020

Massive scope to grow.

Admin & IT Support

Career progression

Nov 2020

We've built what is a technologically complex product, with a small team of people. Due to the size of our team we've had to be cunning with approaching problems and pragmatic with our approach to delivering meaningful changes to the product in a timely manner.

Software Engineering

Challenging work

Nov 2020

There isn't anyone in the team that drags their feet, we're all very open to discussion with each other and there's a lot of knoweldge to be shared.

Software Engineering

Intelligent people

Nov 2020

Our product is actually one of a kind, it's fun to build and develop. There is always a plan for the immediate future, and goals for where we think the product might be in a year or two's time. These goals move as we learn more about the problems we're trying to solve.

Software Engineering

Innovative product

Nov 2020

Blinks app is amazing and its therefore unsurprising that the company is growing incredibly fast. This means that whoever you are and wherever you join the team, there are endless opportunities to progress your career with some hard work. blink also provides formal training which only adds to the impact you have internally but also helps you get the most out of your career.

Operations & Strategy

Career progression

Nov 2020

The whole team is amazing and very hard working and that is because each and every person believes in the value Blink is bringing to our customers. Our customers are our biggest advocates and this is the fuel that is enabling Blink to grow at lightning speed! The management team is fantastic and the passion to grow the business is crystal clear!

Operations & Strategy

Growing fast

Nov 2020

I know it is probably a cheezy thing to say but its the honest truth... my colleagues are not just peers that I work with on a day to day basis, they are truly friends. Yes, we work very hard as a team but we also spend a lot of time socializing both at work and outside of work. This is something that everyone enjoys and is embedded in the company culture.

Operations & Strategy

Nice people

Nov 2020

Everyone is super friendly and welcoming.

Marketing

Nice people

Nov 2020

The company offer lots of professional zoom fitness classes as well as weekly 121 check ins with your line manager to ensure you're happy with your work

Marketing

Focus on employee wellbeing

Nov 2020

Constant access to managers so lots of communication. They get involved with the team activities, sit with the rest of the team etc. Easy to check in with managers and they will always check up on your development.

Marketing

Supportive management

Nov 2020

Everyone at Blink is an expert in their field. We love to share our knowledge across teams, to make sure we are the best at what we do.

People, HR, Recruitment

Intelligent people

Nov 2020

The culture is open and approachable. Whatever role or team you are in, you are encouraged to provide your opinions and feedback.

People, HR, Recruitment

My opinions are valued

Nov 2020

We're growing fast and there's a lot to look forward to! Growth brings opportunity to learn a lot, be challenged and develop in my role.

People, HR, Recruitment

Growing fast

Nov 2020

Jobs (11)

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