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Charles
Conversational commerce SaaS
- 101-200 employees
- B2B
- Communication
- Customer service
- SaaS
- Data Integration
- Sales
- Gartenstraße 86-87, Berlin, 10115, DE
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Company mission
To empower brands to leverage end-to-end relationships with their consumers using the power of conversational commerce.
Otta's take
Sam Franklin
CEO of Otta
Building strong relationships with customers is vital to any eCommerce business, but this is no easy feat. charles solves this problem with its innovative Conversational Commerce platform.
Conversational Commerce utilises chat services like WhatsApp, optimising them for customer communication and integrating them into sellers’ platforms. This makes it easier for businesses to directly engage with their customers, improving consumer spend by up to 60% and driving up customer loyalty.
Conversational Commerce is big business in markets like China, but its adoption in Europe and elsewhere is relatively new. With its significant funding and streamlined, all-in-one solution, charles is well-placed to gain a leading position in this promising new market
Benefits
- Be part of an ambitious tech company & team shaping the C-Commerce world
- Full time employees receive ESOP to have the opportunity to share ownership and success of Charles
- BVG employee offers
- Personal Trainer
- Virtual Yoga and Meditation sessions
- Company lunch on Thursdays
- High level of responsibility and space to develop
- A friendly, open, multi-cultural work environment
- A great office in the heart of Berlin Mitte
Company values
- Earn trust, not candy
- Lead with speed & value
- Collaborate by design
- Humanize with machines
- Smile & craft
Funding (last 2 of 3 rounds)
Jul 2022
$21.4m
SERIES A
Apr 2021
$6.9m
SEED
$29.3m
Total funding
This company has top investors
Founders
Andreas Tussing
(Co-CEO)Co-founded Spotted. Worked as an associate partner at McKinsey & Company for six years before founding Charles.
Artjem Weissbeck
(Co-CEO)Previously co-founded Kapten & Son.
Articles
Jobs (6)
Software Engineering
Sales & Account Management