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Cuvva
Car insurance
- 101-200 employees
- Fintech
- B2C
- Cars
- Insurance
- Customer service
- Cuvva Limited, 6th Floor, WeWork Hoxton, Senna Building, Gorsuch Pl, London E2 8JF
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Company mission
Cuvva's mission is to make insurance radically better.
-12% employee growth in 12 months
Otta's take
Theo Margolius
COO of Otta
Before companies like Cuvva, the most recent consumer-facing innovation in insurance was through aggregators such as Moneysupermarket. However, the experience of using these is not great. The industry is known for low levels of customer support, confusing policies and needing to create a new account every time you want a quote.
Brokers and comparison websites add another step to the process, and charge companies they work with ~£70 on each policy sold, which is passed on to the customer in the form of higher policy costs.
Cuvva's focus on customer service is unusual in insurance, but it's providing them a winning edge. They are trying to make insurance more about the experience than simply the price of the policy. It seems to be working so far, as they’ve got a lot of great customer reviews. The challenge will be scaling this support (it’s notoriously hard to scale great customer service when you’re growing fast).
For an industry where brand loyalty is currently near zero (because people go for the cheapest policies) there could be a big opportunity for a company that provides an end-to-end amazing experience and cuts out the middlemen.
Benefits
- Health, wfh and wellbeing budget
- Professional development budget, as well as time off for workshops, studying and courses
- One-to-one sessions with our Sanctus coaches, giving you a safe space to talk about your mental health
- Volunteer day - A chance for us to get out of the office and do some good!
- Enhanced parental leave and pay - it doesn’t matter if the Cuvva employee is the primary or secondary caregiver or adoptive parent
- Doctor Care anywhere, for online appointments, referrals & prescriptions
- 25 days of holiday a year (+ public holidays ) - this increases with each year you're at Cuvva!
- Flexible remote working (with a requirement of 3 days in the office per quarter). London area. WeWork offices in Hoxton.
- £100 a month towards your Cuvva car insurance!
- Cycle to work scheme and salary sacrifice scheme for electric car lease!
Funding (last 2 of 5 rounds)
Nov 2019
$18.8m
SERIES A
Jan 2017
$1.9m
SEED
$22m
Total funding
This company has top investors
Founders
Freddy Macnamara
(CEO)Previously founded a renewable energy consultancy in Scotland.
Diversity & Inclusion at Cuvva
- At Cuvva, we’re dedicated to building an environment where individuals from all walks of life feel a sense of belonging and have the support they need to thrive. To us, it’s crucial that our differences are embraced and celebrated - and that you’re able to bring your whole self to work everyday. To ensure that DBI (Diversity, Belonging, and Inclusion) stays at the forefront of not only our minds but of our actions, we hold a bi-weekly session to discuss our DBI initiatives and strategy. It’s an open invite and individuals from across all different departments get involved. In the past year, here’s a few steps we’ve taken towards creating a more inclusive and equitable environment:
- Improving the diversity of our talent pool by partnering with businesses that have the same values and ethics as us, tracking diversity in our recruitment process and making changes to our hiring strategy to help us reach a wider variety of communities
- Hosting speakers and events on a quarterly basis to educate our team and spark conversation on so many important causes; including Pride at Cuvva and Black Lives Matter
- Conducting a BBI survey so we better understand where we are now, and set out key goals for 2022 on how we can improve.
- To find out more about our DBI journey, check out this blog post by our Head of People, Riva Cahn-Thompson: https://www.cuvva.com/cuvva/where-we-are
Articles
Endorsements
All
Opportunities to learn (2)
Autonomy (2)
Hard working team (2)
Challenging work (1)
Career progression (1)
Nice people (1)
My opinions are valued (1)
Open and honest communication (1)
Supportive management (1)
People of all backgrounds are welcomed (1)
At Cuvva we have the autonomy to run projects and be innovative every day. No day is the same, one day I could be onboarding new joiners, the next organising our summer party.
People, HR, Recruitment
Autonomy
Jun 2022
The people at Cuvva are incredibly supportive, when I was going through difficult personal times the entire team would leap in to help at the last minute. I genuinely feel like my colleagues want to see me succeed in my role.
People, HR, Recruitment
Nice people
Jun 2022
My Manager is incredibly supportive. In every 1:1 we talk about progression, how to reach the next salary banding, what's going on in my personal life and we have time for new ideas. I see her as a real friend and I'm very lucky to have her as a Manager.
People, HR, Recruitment
Supportive management
Jun 2022
The Cuvva team are laser focussed on goals and on making sure that we launch products that our customers love. Everyone really pulls together to get things over the line when needed, but also takes pause to listen to all of the voices and opinions when needed.
Operations & Strategy
Hard working team
Jun 2022
Cuvva has a really open and honest level of communication. Anyone can pull Freddy, the CEO, for a chat if they wanted. We've always had opportunities to raise our voices and opinions if needed, and the culture is such that even if we're questioning something, there won't be any ramifications. Just open dialogue.
Operations & Strategy
My opinions are valued
Jun 2022
The hiring team at Cuvva go to great lengths to make sure we hire from all backgrounds, and that DEIB is central to how the People team works. We've got engineers from all over the world, and there's good diversity within other roles too.
Operations & Strategy
People of all backgrounds are welcomed
Jun 2022
The communication at Cuvva is like nothing I've seen elsewhere. Everything is completely transparent and accessible to all. Company updates are interesting, thought provoking and entertaining!
Design
Open and honest communication
Jun 2022
One of the reasons I joined Cuvva was because of where they're going and the opportunity in front of them. It's a really exciting space to be in. We've just redefined our mission to refocus on where we're going in the next few years which will help people, the community and the planet.
Design
Inspiring mission
Jun 2022
With a smallish but growing team at Cuvva, we have the ability to shape our own destiny, ways of working, communication style etc. This all gives us great autonomy when it comes to managing priorities, time and working practices.
Design
Autonomy
Jun 2022
No day is boring. Pretty much every day has a lot to do. A lot of work to push you and deliver good work. There are complexities in the product that you need to break down and analyse for all stakeholders. It's challenging to do but rewarding to achieve.
Data
Challenging work
Jun 2021
Clear progression framework for each role. The people team tries a lot to create a structure that you agree with and you can benchmark against. Your manager has regular 1-2-1 and quarterly and yearly reviews make sure you are on track with useful feedback from your main colleagues.
Data
Career progression
Jun 2021
LOADS of opportunities to learn. I started at Cuvva 4 years ago in customer operations. Managed to grow within the team and then break off into a sub team focusing on fraud. Then I managed to learn SQL and model structures, then joined the data team as an analyst and in turn an engineer. Loads of people with loads of information to help you progress. Only thing is you got to put in the time to learn.
Data
Opportunities to learn
Jun 2021
I joined Cuvva in Customer Operations and have been able to start and build a team focused on training and onboarding new team members while upskilling in line management responsibilities. I've been mentored by managers across the company & have been given plenty of stretch opportunities to help me develop in areas I wouldn't always have exposure to.
Operations & Strategy
Opportunities to learn
Jun 2021
The culture at Cuvva means that everyone gets stuck in & cares about what's happening at all levels of the business. I've never not received help when I ask for it, and more often than not it's offered before I've had to ask. The people that work for this Cuvva are what make it such a special place to work, and it's always been that way.
Operations & Strategy
Hard working team
Jun 2021
Cuvva prioritises the mental and physical wellbeing of the team consistently & carefully. We have a DIB team that runs events, talks, creates fair policies and raises awareness for issues that face our staff. Cuvva offers a wellbeing budget to each team member to ensure we're looking after ourselves. We have mental health coaching through Sanctus, and LifeWorks as a wellbeing platform available to everyone. We also have trained Mental Health First Aiders throughout the company & a continued conversation about struggles people might face at work and in life.
Operations & Strategy
Focus on employee wellbeing
Jun 2021
