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Fidel API

Financial infrastructure platform

21-100 employees
  • Fintech
  • B2B
  • Payments
  • Credit cards
  • SaaS
  • API
25 Kingly St, Soho, 2nd & 3rd floors , London, England W1B 5QB, GB

Company mission

To unlock the full potential of payment cards.

Rocket List 2021
Top investors

Some candidates hear
back within 2 weeks

-40% employee growth in 12 months

Otta's take

Sam Franklin headshot

Sam Franklin

CEO of Otta

Fidel is tackling the obstacles to accessing customer payment data, making it easier for developers to create smart solutions customers love, without the burden of complex integrations, cost or compliance traditionally found in the payments ecosystem.

The company has developed a suite of APIs that make it easy to link a user's payment card to an app and securely access real-time transactional data through a single access point. A key application is loyalty programs, where users can sign up, earn points rewards and cash back when using their registered card.

Recent funding secured will allow Fidel to continue developing its programmable experiences that facilitate the easy use of payment cards. The company has plans to scale its workforce to meet growing demand in the engineering, sales, and product departments. Indeed, it will accelerate investments into expanding product offerings across identity verification, consent management and payments.

Benefits

  • Flexible hours - Ideally, you arrive in the morning and go home in the evening, but a busy life can be unpredictable. We leave it to you to manage your time
  • No holidays tracking - For real. We understand you need some time off now and then. Maybe you want to visit one of our 20+ team members’ home countries?
  • Health insurance - Each Fidel API member receives a full Vitality insurance pack, giving you great health rewards whilst helping keep you in tip-top shape! It’s a win-win
  • Yearly off-site - From Napoli to Sitges, as long as it’s sunny, we’re happy! We’re not sure yet where we’ll be next year, but we do know it’ll be awesome
  • Educational resources - Everyday is a school day! We offer all Fidel API team members access to Udemy and Audible to grow themselves professionally across a range of disciplines

Company values

  • Be humble - We’re a team of learners. It’s more important for us to build the best product possible than to always be right. We listen to alternative opinions, let things go (even when we love them) and leave our egos at the door
  • Be honest - We’re open and honest in everything we do. We don’t hide behind language or tell half-truths. We don’t pass the buck or make excuses. We’re continuously building on our founding principles of trust and transparency; we know they’re essential to get us where we’re going
  • Be adaptable - We’re always listening — to our customers, to the market and to each other. We’re adaptable, agile, and open to trying new things. We never waver in our core mission, but we’re creative about how we get there
  • Be encouraging - We’re empowering the next generation of innovation and that means empowering the people behind them, too. We work together and we help each other out, because we want everyone to benefit from the ecosystem we’re building
  • Be a leader - We believe that passion breeds the best results. We stand up for what we believe in, run with ideas, and see projects through to the very end. We own our work, and we take pride in it

Funding (last 2 of 5 rounds)

Apr 2022

$65m

SERIES B

Sep 2019

$18m

SERIES A

$85.7m

Total funding

This company has top investors

Founders

Started out at Badoo as an early employee and played a crucial role in growing its revenue from £0 to £220 million in just over 4 years. He launched Fidel API in 2018 with Co-Founder, Andre Elias.

Holds a Masters degree in software engineering, and has published several scientific papers on big data architectures, before co-founding and joining Fidel API as CTO.

Thomas Bossee

(ARt Director)

Currently serves as Creative Director for Made By Thomas. Experience as Product Designer for Badoo and Bits of Love.

Diversity & Inclusion at Fidel API

  • At Fidel, we don’t just accept difference - we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not discriminate on the basis of educational attainment, race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status - simply, we consider all qualified applicants, consistent with any legal requirements.

Endorsements

All

Open and honest communication (4)

Focus on employee wellbeing (3)

Opportunities to learn (2)

Supportive management (2)

People of all backgrounds are welcomed (2)

Flexible working (2)

Autonomy (1)

Meaningful work (1)

Hard working team (1)

My opinions are valued (1)

I joined Fidel API last year and feel so grateful to be part of the team. It's been exciting to be part of the fast growth in the company and to work with such smart, fun, and thoughtful team members. The work culture has a great balance between flexibility and being highly ambitious!

People, HR, Recruitment

Opportunities to learn

Mar 2022

People are given a lot of room to get their work done during the day, while also being able to be very collaborative. I've always felt encouraged to share my ideas.

People, HR, Recruitment

Autonomy

Mar 2022

We are a global tech startup and the emphasis on building an inclusive environment is felt throughout the whole company, especially at the top. I know that the team is always trying to ensure an objective hiring process so we focus on skills, experience, and diversity of thought.

People, HR, Recruitment

People of all backgrounds are welcomed

Mar 2022

Company continuously shares data and information on the business, speaks about overall concerns and daily situations, while at the same time motivating all employees to speak and share their thoughts or ask questions.

Software Engineering

Open and honest communication

Dec 2020

Your schedule and work is aligned with goals to achieve and their necessary tasks. With this in mind, days, hours and location can shift to better adapt your personal or team necessities. Just be clear about when you are working or not so that everyone knows when you are available.

Software Engineering

Flexible working

Dec 2020

Fidel has not only been very verbal on physical and mental wellbeing by raising awareness for problems and situations that might occur, but also by acting and giving tools to actually help and contribute to better wellbeing (holidays, meditation apps, game time, group workouts).

Software Engineering

Focus on employee wellbeing

Dec 2020

Fidel is a rocketship with a fantastic crew. Never thought fintech infrastructure could be so sexy!

Finance, Legal & Compliance

Innovative product

Nov 2020

The company strikes the right balance between flat and nimble. Everyone has a voice, innovative / best ideas win, and people are encouraged to speak out. But, we don't get bogged down in the weeds and are still able to climb our way through!

Finance, Legal & Compliance

Supportive management

Nov 2020

We're driving more value to the way people (both consumers and businesses) spend and accept money. This is a product with the potential to touch and benefit everyone, every single time they pay

Finance, Legal & Compliance

Meaningful work

Nov 2020

There is always an option to voice your opinion at Fidel. The best part is that things don't go into a black box. Instead, the management team is transparent about the feedback comes in and what they are / are not going to do about it.

Product

My opinions are valued

Nov 2020

There is a focus on wellbeing that permeates the culture at Fidel. The CEO constantly talks about mental health and how we need to support and look out for one another. Fidel also gives a free Headspace membership to all employees and the company has an official mental health policy.

Product

Focus on employee wellbeing

Nov 2020

Starting at a company remotely during a pandemic is really rough. Luckily, the Fidel team made me feel welcome on day 1. The team was very open to have a virtual coffee, talk about their jobs, but also get to know one another. The weekly game nights and happy hours also really helped me get to know everyone. There also were a lot of resources to help me understand the industry and the company, and including the Fidel Bible.

Product

Thoughtful onboarding

Nov 2020

Everyone is very much aligned on working towards the same goal: people take pride in their work ownership and it's an amazing feeling to be part of a passionate, innovative and vibrant team.

Admin & IT Support

Hard working team

Nov 2020

Open communications are essential to any team that wants to operate effectively and symbiotically. Keeping the communication channels open and clear is one of the key priorities for everyone involved, from senior leadership to part time employees.

Admin & IT Support

Open and honest communication

Nov 2020

One of the main benefits of working at Fidel for me personally is the sheer diversity of the team. Working across different time zones and cultures might be challenging for others, but at Fidel the team has turned it into a strength. You can't help but feel as part of a very large international family.

Admin & IT Support

People of all backgrounds are welcomed

Nov 2020

When I joined Fidel, I didn't know about Cypress Testing as a framework or had prior experience in banking, and yet, onboarding and mentoring from the whole team, helped with my experience on both fronts. Also, there is a lot of space for learning and proposing new solutions for managers and team.

Software Engineering

Opportunities to learn

Nov 2020

My manager is very supportive. We constantly talk in 1:1 and how things are going outside of work. Also, she cares about my career and state of mind. As I had never had this experience before, it feels very comforting to have someone looking out for my well-being.

Software Engineering

Supportive management

Nov 2020

Great work is always celebrated. If it is for a small release or a big one, our efforts are always praised and it is what keeps us moving.

Software Engineering

Great work is recognised

Nov 2020

Fidel allows members autonomy in a lot of different ways. It isn't just about taking the odd day to work from home. You can manage your own hours and work from home as and when you need to, which empowers me to produce my best work and allows me to maintain a really healthy work/life balance

Marketing

Flexible working

Nov 2020

The transparency of Fidel's leadership is unlike any I've come across. Whether it's during the weekly all-hands meeting or a one-on-one session, you always know you're able to ask honest questions and receive honest answers at the highest level. It helps us maintain a clear vision and understand our direction as a company and team.

Marketing

Open and honest communication

Nov 2020

Fidel hires people based on what they can do, not who they are. That felt clear from my hiring stage, through to onboarding. It's also a place where I felt like my voice could be heard, in both anonymous and direct settings. We're all given numerous opportunities to offer feedback throughout a quarter, which feeds into being a diverse company where we're all being listened to.

Marketing

Diversity is a priority

Nov 2020

At Fidel, this comes from the top. Our senior leadership makes a pro-active effort to me honest and open with the team, no matter if the topic is delicate or not - we aim for transparency. As this comes from the top, really empowers everyone else to do the same - it is a true example of "leading by example".

People, HR, Recruitment

Open and honest communication

Nov 2020

The company really takes care for people. Especially during these time, we have made a series of initiatives to make sure people are well, have the resources to work well from home, can have budgets for wellness matters and are empowered much more than ever to take time off. I feel very supported by the Team!

People, HR, Recruitment

Focus on employee wellbeing

Nov 2020

At Fidel, we have direction and we have vision. The leadership team keeps the team strong and united and makes sure everyone is clear and continuously inspired!

People, HR, Recruitment

Strong leadership

Nov 2020

Job (1)

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Software Engineering

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