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Klaviyo

Intelligent marketing automation powered by customer data

1001+ employees
  • B2B
  • Marketing
  • Content
  • eCommerce
Boston (HQ), MA, United States, 125 Summer St

Company mission

Klaviyo is a unified customer platform that gives online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.

Top investors

Some candidates hear
back within 2 weeks

46% female employees

4% employee growth in 12 months

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.

Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.

Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.

Benefits

  • Private health care cover
  • All full time employees receive equity
  • Commuting allowance for when you do travel to the office,
  • A very generous education allowance every year for you to spend on learning and development.
  • Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
  • Generous and flexible PTO policy

Company values

  • We always put our customers first.
  • We are owners.
  • We strive to make the world more equitable.
  • We are ambitious.
  • We are always learning.
  • We collaborate radically.
  • We are remarkable.

Funding (last 2 of 6 rounds)

Aug 2022

$100m

LATE VC

May 2021

$320m

SERIES D

$778.5m

Total funding

This company has top investors

Founders

Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft

Ed Hallen

(Chief Product Officer)

Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.

Diversity & Inclusion at Klaviyo

Katelyn Nnake headshot

Katelyn Nnake (Director of Diversity, Equity & Inclusion)

  • At Klaviyo one of our key values is "we strive to make the world more equitable"
  • In 2022 over 75% of Klaviyos participated in a Klaviyo Resource Group

Endorsements

All

Opportunities to learn (3)

Supportive management (3)

Career progression (2)

Open and honest communication (2)

Focus on employee wellbeing (2)

Growing fast (2)

Clear values (2)

Challenging work (1)

Manageable workload (1)

Nice people (1)

Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas we want to develop. We are also encouraged to share what we are learning with the rest of the team and our manager's constant feedback helps us prioritise our development areas.

Sales & Account Management

Opportunities to learn

Nov 2022

Klaviyo has clear values and lives by them. We are introduced to them early on and we celebrate people who displays this values. This values encourage us to work better together, to help one another, to develop ourselves both personal and professionally and they make Klaviyo a great and inclusive company to work in.

Sales & Account Management

Clear values

Nov 2022

My manager is one of the best I've had so far in my career. She is completely honest and shares feedback, she cares about my development and what's going on in my personal life. If she ever feels I'm stressed she will proactively reach out and help me prioritise my workload. She has helped my prep for tricky calls numerous times, is empathetic and reassuring.

Sales & Account Management

Supportive management

Nov 2022

In my time at Klaviyo so far, it is clear that they stand by their values. There's no ego, no hierarchy, no bad management and it is refreshing to work somewhere that practices what they preach. All workplaces should be like Klaviyo!

Product

Clear values

Nov 2022

Everyone has been so nice! I came to Klaviyo from a non-tech background so my learning has been slightly longer than most but I have been supported and encouraged so much and it inspires me to go all the way in this company.

Product

Nice people

Nov 2022

I have weekly 1-1 check-ins with my manager, I've had support from other managers, weekly meetings with directors and other teams, 1-1 meetings with the director and even had a chance to meet the CEO! It's been so helpful and insightful!

Product

Supportive management

Nov 2022

All management is very strong and also highly supportive! My manager especially is the best: she's kind, attentive, a very good listener and offers great support. She inspires me to do my best work and takes into consideration my strengths and weaknesses when planning for the next workload, and offers lots of flexibility, solutions and even advice. I feel really supported at Klaviyo and I don't feel micromanaged. Klaviyo trusts employees.

Operations & Strategy

Supportive management

Nov 2022

I have lots of resources and support for the workload assigned to me. I find good balance and don't feel overworked or too tired. On the contrary, I feel my workload is positively challenging myself to do more and better. I can honestly say I don't feel overwhelmed at all, especially due to the support given. I know there is always someone to help.

Operations & Strategy

Manageable workload

Nov 2022

Klaviyos (Klaviyo employees) are A M A Z I N G! Helpful, resourceful, nice, kind, attentive... I could list thousands of positive traits about the team. My coworkers are always happy to help understand things I am not grasping - they really go the extra mile. Everyone collaborates efficiently... We all get along amazingly!

Operations & Strategy

Team energy

Nov 2022

From the day I joined, I have been learning all about Klaviyo. With product updates, it means I am continuously learning. They also offer an hour out of your week to learn anything you aren't sure on or help you develop.

Product

Opportunities to learn

Nov 2022

When I joined I knew I had a lot to learn, but Klaviyo have massively helped me achieve a solid understanding, where I need to improve, and what I need to do to reach the next steps in my career. Weekly meetings with my manager help you understand this.

Product

Career progression

Nov 2022

The company has grown a lot and I know I joined only a few months ago, but I hope it continues to grow the way it has. I'm eager to see it through the next growth period.

Product

Growing fast

Nov 2022

I have seen several colleagues hard work rewarded with promotions into management or senior roles. For me personally, my manager has helped build a plan to work on for the next year and if I execute it I will become the principal in the team.

People, HR, Recruitment

Career progression

Mar 2022

Klaviyo's values are at the heart of our culture, they include being humble, collaborative, cursious, meticulous and remarkable. With these values people work together as well and learning new skills to level up (for them personally and for the business). This is shared with your team, the region and globally by reviews, in meetings, by emails, slack and in conversations.

People, HR, Recruitment

Great work is recognised

Mar 2022

Klaviyo have been so empathic, supportive and cautious throughout the pandemic (I joined in the middle of it). They've provided great healthcare (physical and mental), kept people working from home for safety, encouraged time off, financially helped with setting you up to work from home, implemented 2 Klaviyo Bank Holidays, Friday 3pm finish in winter and more. They're a very thoughtful bunch :).

People, HR, Recruitment

Focus on employee wellbeing

Mar 2022

One of Klaviyo's benefits is the learning stipend, which all employees enjoy. There's also fantastic collaboration across teams, so the opportunities to learn from experienced management and staff are endless.

People, HR, Recruitment

Opportunities to learn

Mar 2022

We have frequent and interesting webcasts, providing information about all-things Klaviyo; regular meetings with our managers, with honest, open conversations; team syncs, company-wide Slack messages... I always feel informed.

People, HR, Recruitment

Open and honest communication

Mar 2022

Andrew Bialecki has been consistently rated as one of the best CEOs in tech, and working at Klaviyo, you can see why. Not only him; the whole leadership team are inspiring, embody the company values and inspire them across the whole team.

People, HR, Recruitment

Strong leadership

Mar 2022

Klaviyo is completely transparent. From business goals and progress, right down to individual career goals. You always know where you stand, what is expected of you and what Klaviyo is doing to help you and your colleagues. You are encouraged to message managers and higher up's if there are any concerns, and these roles are always present and friendly in the office.

Operations & Strategy

Open and honest communication

Mar 2022

The perks are incredible at Klaviyo. I have never worked for a company like it. I am not just talking about salary (which is well above average), but their consideration of your other needs. Think free travel and books (fictional or work related) , training bonuses, health insurance, imposed mental health days for all the company and so so many more.

Operations & Strategy

Perks

Mar 2022

This is a huge focus at Klaviyo. They genuinely care about their employees and put their money where their mouth is. They have built this into our perks, but also have actively created safe spaces in work for all employees, whether that be LGBTQIA+, people of colour, people who are working abroad. Everyone is valued, included and safe here. They have also invested in professional coaching for their employees, for them to get advise independently of Klaviyo - for free!

Operations & Strategy

Focus on employee wellbeing

Mar 2022

Klaviyo has grown very quickly in a short space of time. This has meant that there is still a lot of opportunity to shape process and solve problems that will help shape the Klaviyo of the future. Embracing this is hugely rewarding excites me greatly.

People, HR, Recruitment

Challenging work

Mar 2022

There is great diversity in the EMEA office from a gender and ethnicity perspective. People are celebrated from whatever background they're from and the company works hard to recognise and landmark global events or anything in the public eye.

People, HR, Recruitment

People of all backgrounds are welcomed

Mar 2022

Klaviyo has grown fast in the past and will continue to do so in the future. This means no 2 days are the same and you have to adapt and flex as the business changes and evolves. If you try to stand still Klaviyo will quickly keep moving so you have to lean into the growth. With growth also comes multiple opportunities to learn new things and work with more people.

People, HR, Recruitment

Growing fast

Mar 2022

Jobs (118)

All locations

Software Engineering

Sales & Account Management

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