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Refundee

Supporting victims of scams to get their money back

1-20 employees
  • Customer service
  • Mental health
  • Financial Services
3rd Floor, 86-90 Paul Street, London, EC2A 4NE

Company mission

Refundee's mission is to support victims of scams when they need us most.

Insights

Most candidates hear
back within 2 weeks

Otta's take

Sam Franklin headshot

Sam Franklin

CEO of Otta

If you've been the victim of fraud or a scam, getting your money back from your bank can be nearly impossible. Refundee solves that problem by managing your claim for you.

Refundee is headed up by an impressive team with experience ranging from financial conduct bodies, tech companies and banking. This lends its service considerable credibility, and improves outcomes for its users. Refundee only charges users if their claims are successful, which means its support is broadly accessible.

As Refundee only charges for successful claims, the company will be focused on scaling its customer base quickly in order to succeed in this space.

Benefits

  • Fully remote working within the UK, with optional office space in London if you would like
  • The option to work outside of the UK, subject to internal approvals
  • Private medical insurance including dental cover
  • Comfy working from home setup, equipment, and swag!
  • An early hire at the first FCA regulated company in our industry!

Company values

  • Transparency
  • Adaptability
  • Empathy

Founders

William Ayles

(Co-Founder)

Previously worked at Monzo helping people in financial difficulties, and helping small businesses