Taptap Send

Low-cost money transfers

Fintech
B2C
Payments
SaaS
Mobile

Company mission

Helping people to send money instantly and securely at a fraction of the cost.

Employees

201-500

HQ Location

London, UK

OTTA INSIGHTS

48% female employees

99% employee growth in 12 months

Otta's take on Taptap Send

Theo Margolius headshot

Theo Margolius

COO of Otta

Traditional services for money transfer to developing countries are often slow, expensive, inconvenient and have limited reach in rural areas. Taptap Send is tapping into the rising global mobile money market to facilitate convenient, secure and fast money transfers.

The Taptap Send app allows users to make instant, no fee transfers from a European bank account directly into a mobile money account abroad. Its ease-of-use, low fees and speed has set Taptap apart from rival solutions, including traditional money wiring services.

Since launching in 2018 Taptap Send have reached tens of thousands of customers and have moved millions of dollars back to developing countries. Initially launched in Africa, Taptap is now active in 29 countires, including Lebanon and Pakistan. This is a positive indicator of the app's success and potential for expansion into new territories.

Total funding - $78.4m

Last 2 fundraises

May 2020

$13.4m

SERIES A

Sep 2021

$65m

SERIES B

This company has top investors

Company benefits

  • 25 days, public holidays + Pipio day!
  • Flexible hours
  • Employer pension contributions
  • Private health insurance
  • Headspace Subscription
  • Work from home desk stipend
  • Taptap equipment (laptop, accessories)
  • Regular team events
  • Learning and Development budget for your professional development needs

Company values

  • Impact First
  • Team next
  • Accept reality, propose solutions
  • Win with grit
  • Be proactively candid, with yourself and others
  • Love the particular
  • Own it
  • Create positive energy. Maybe, even have fun

Founders

Previously founded Segovia and GiveDirectly, platforms for facilitating payments to people living in extreme poverty


People progressing

Valentino started as a Customer Support Agent, moved into the Fraud team and is now part of the Growth division.

Diversity & Inclusion at Taptap Send

Jordan Trott (Head of Talent, Tech)

  • Our diversity is very good, but we continue to embed diversity hiring into our Recruitment strategy to ensure that we continue to have a hugely dynamic workforce. We believe this is the key to winning, we believe this is the key to becoming a business our users trust
  • D&I is so important because our company ethos is to be entirely user centric. We do this by embedding ourselves in the diaspora communities we serve, and also recipient communities in developing economies. There is no better way to connect with our user base, than to hire people from our user base!
  • We are a hugely diverse team by; age, gender, ethnicity, religion, disability, sexual orientation, education, location and heritage.

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