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Treatwell

Salon management software

501-1000 employees
  • B2B
  • Lifestyle
  • Personal health
  • Marketplace
  • SaaS
  • Beauty
  • Wellbeing
Fairfax House, 15 Fulwood Pl, London WC1V 6AY

Company mission

Transforming the way the hair and beauty community and their clients connect.

Top investors

Some candidates hear
back within 2 weeks

59% female employees

29% employee growth in 12 months

Otta's take

Sam Franklin headshot

Sam Franklin

CEO of Otta

Treatwell are looking to do for beauty what Deliveroo has done for takeaways. Instead of booking salon treatments over the phone, they want you to book online. They also want to be the only place you need to go to book beauty treatments.

Treatwell currently works with over 40,000 salons, so has already achieved significant scale and is looking to grow this further.

Hair and beauty services across Europe is a ~£90 Billion market, but it's really fragmented, with all the chains together making up less than 3% of the market. There's a big opportunity for a company to be the go-to place to book treatments across all these small companies.

Benefits

  • We want you to enjoy our platform just as much as our partners and customers! Time for a haircut? 💇🏼‍♂️ Fancy a bouncy blow dry? 👩🏽 In need of a fresh manicure? 💅🏽. You'll get a monthly £/€40 Treatwell voucher to use however you choose
  • 28 days of paid holiday (plus bank holidays) to enjoy ☀️ 😎
  • 10 overseas working days from any of our Treatwell countries 🌴
  • Mental health support through our partnership with Plumm 🧘‍♀️
  • Our Tech department have a fully remote working option 💻
  • Tell us who you know. We'll compensate you for any successful referrals 💶
  • Growth funds for you to develop and grow with your team 📈
  • We have a host of tasty treats stocked in the kitchen 🍎 🍪

Company values

  • Ambition: We aim high. We have big plans. We challenge ourselves and each other to deliver them. With courage, passion, and persistence, we never settle for second best
  • Speed: We move fast. We analyse effectively, make decisions rapidly and execute with determination. As we progress, we continuously learn and adapt
  • Collaboration: We're in this together. We are genuinely open and honest. We support and empower each other, enjoying the moments along the way. Together, we’re a force to be reckoned with
  • Impact: We make a difference. We focus on the things that get results. Each one of us has the power and responsibility to have an impact on Treatwell, our partners and customers. We lead the change we want to see

Funding (last 2 of 5 rounds)

Jun 2015

$69.4m

SERIES E

May 2015

$46m

SERIES D

$150.2m

Total funding

This company has top investors

Founders

People progressing

With a Master's degree in Information Technology, Serap joined Treatwell in 2018 as a Data Warehouse Consultant, and was quickly promoted to Senior Data Engineer.

Ashley joined Treatwell as a Sales Business Developer in 2021, and is now the Head of Account Management in Paris.

Argjela joined us in 2021 as a Retention Account Manager, and is now Onboarding and Retention Manager.

Diversity & Inclusion at Treatwell

Johanna Güttler headshot

Johanna Güttler (Trainee Legal Counsel & DEI Coordinator)

  • "Treat Everyone Well"
  • Evolving alongside the tech industry, we are committed to celebrating and empowering our people to be their unique selves. Through education we are creating an environment for everyone to succeed at Treatwell and embrace their beauty.
  • How we make inclusive treatment happen: Celebrate - We embrace individuality. Empower - We support and enable our talent to be the best version of themselves. Educate - We learn to understand one another by sharing the tools for each of us to grow.
  • Our Diversity, Equity, and Inclusion (DE&I) committee stands as a beacon of our commitment to fostering a culture of diversity, equity, and inclusion within our organisation. Comprised of passionate individuals from across various departments and backgrounds, our committee works tirelessly to champion initiatives that promote understanding, respect, and belonging among all members of our community. With a dedication to amplifying underrepresented voices and perspectives, we strive to create an environment where every individual feels valued, heard, and empowered to thrive.

Endorsements

All

Opportunities to learn (3)

Meaningful work (3)

My opinions are valued (3)

Nice people (2)

Supportive management (2)

Strong leadership (2)

Tech & tools (1)

Hard working team (1)

Team energy (1)

Inspiring mission (1)

Our tech delivery strategy is focused around good engineering practices and we always strive to keep our technologies modern and up to date. We use several interesting tools to support web performance monitoring, logging and alerting, and automated testing.

Software Engineering

Tech & tools

Jan 2024

Since day one at Treatwell I have felt welcome and appreciated. There are great team synergies and general camaraderie, and we celebrate lots of different things throughout the year. The culture is the best I've experienced in a workplace.

Software Engineering

Nice people

Jan 2024

At any given time there is always a course or initiative being run, whether that's from the Agile Coaches or the engineering team, as well as plenty of Open Demos and knowledge shares. I have tapped into new areas different from my own, and had the opportunity to learn how other business functions operate.

Software Engineering

Opportunities to learn

Jan 2024

The leadership team are invested in career progression and overall development of the team! There is consistent feedback and coaching that takes place day to day.

Operations & Strategy

Supportive management

Jan 2024

Since joining Treatwell, I've learnt so much in a relatively short period of time. There is the opportunity to use your own initiative to learn and it's a safe space to make mistakes and grow from them.

Operations & Strategy

Opportunities to learn

Jan 2024

I love being able to support small businesses in growing even further. Speaking to salon owners is one of my favourite parts of the job and knowing that you make an impact during a difficult economic climate is really rewarding.

Operations & Strategy

Meaningful work

Jan 2024

Miranda (MD) and Sean (SD) have such great vision and drive to take TW to the next level! They're both incredibly inspiring and motivating. Both get hands on in all different areas and really understand how to take the business to the next level..

Sales & Account Management

Strong leadership

Jun 2022

Treatwell is growing so quickly but in a really positive way. We recently released a new software in which it's 10x better and are partners are loving it! TW is building such momentum and it's growing in the right way.

Sales & Account Management

Growing fast

Jun 2022

I've worked in different companies but everyone in TW really does make the effort. It's such a team effort here, but the talent is amazing too! You can see what the teams done already and just how far the team is going!

Sales & Account Management

Hard working team

Jun 2022

The energy & culture at Treatwell is fantastic & vibrant Everyone supports each others success & development and are always willing to help each other out, they really make new joiners feel part of the team straight away

Sales & Account Management

Team energy

May 2022

At Treatwell I have noticed the management team treat feedback as a gift always providing their time to listen to you Any suggestions/opinions are valued and talked through in our weekly meetings ensuring everyone has an opportunity to provide their feedback

Sales & Account Management

My opinions are valued

May 2022

I have worked with & know a lot of Sales Directors & Managing Directors what stands out most about Treatwell's UK Sales director & Managing Director is the support they provide making your own problem their problem really understanding people & the challenges they face providing the correct solutions. They empower their staff to go develop themselves, enhance their skill set, educate , motivate & let you thrive in your environment providing you with all the support & tools required to be successful

Sales & Account Management

Supportive management

May 2022

Hands down, the best thing about working at Treatwell is the amazing people that I get to work with. Every singe person that you speak to is friendly and welcoming, I've never made friends at a workplace so quickly before.

People, HR, Recruitment

Nice people

May 2022

I've only been with the business a few months, however any suggestion or opinion that I've had has been completely valued, taken onboard or even actioned. Everyone really makes a genuine effort to listen.

People, HR, Recruitment

My opinions are valued

May 2022

Treatwell is completely revolutionising the hair & beauty industry, and bringing a real tech focus to an otherwise predominantly offline industry. I'm completely onboard with their mission, and find it inspiring.

People, HR, Recruitment

Inspiring mission

May 2022

Our values are focused around teamwork, ownership and excellence. Management have provided guidance on this so it's clear to all. They and simple and really have meaning, all relating back to our mission. The values are also great to encourage self development.

Sales & Account Management

Clear values

May 2022

Our job is helping salons connect with their customers. It's amazing to see the impact Treatwell's software can have on a business, no matter the size. Knowing that we are working to help people provides meaning to what we do everyday.

Sales & Account Management

Meaningful work

May 2022

Everyone in the company can ask questions, whether that's in a team meeting or a company monthly meeting. We also have a quarterly all hands in our Supply team to raise questions and both management and individual contributors work together on solutions. There is no hierarchy when it comes to giving your opinion.

Sales & Account Management

My opinions are valued

May 2022

I joined Treatwell at a time of great growth - and great potential. I've had the opportunity to work closely with the leadership team, learning a lot and implementing real action. Coming from a highly structured background, having the autonomy at Treatwell and trust from the CEO has inspired me with the confidence to drive and build the brand.

Marketing

Opportunities to learn

Aug 2021

I love what we do at Treatwell. Bringing the hair and beauty industry online is such a rich challenge, and helping salon owners manage and grow their businesses is highly emotive, particularly after a challenging year for hair and beauty.

Marketing

Meaningful work

Aug 2021

We benefit from a dynamic, highly engaged leadership with a CEO, Giampiero, who is passionate about listening and engaging with his employees. His open approach to communication means everyone is on the same page when it comes to company strategy.

Marketing

Strong leadership

Aug 2021

Jobs (3)

All locations

Software Engineering

Marketing

Sales & Account Management

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