Cloud communications software
See open opportunities
To enable innovators across every industry - from emerging leaders to the world’s largest organisations - to reinvent how companies engage with their customers.
Financial District, San Francisco, CA
Many candidates hear
back within 2 weeks
35% employee growth in 12 months
CEO of Otta
Traditionally it was difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications. From these beginnings Twilio expanded through acquisitions and product development to provide a suite of services around market data and customer engagement.
Twilio is a market leader in this space and has developed a customer base of more than 150,000 businesses including enterprise brands such as Deliveroo, Duolingo and Toyota. However, aggressive expansion and lack of maturity in some of its products has impacted the company's efficiency, and like many of its peers in it was forced to restructure heavily to remain competitive.
Having completed this process the company is focusing on profitability, restructuring internally to streamline decision making and R&D in its new Communications and Data & Applications business units. As the global economy begins to stabilise and the outlook for the tech sector improves, these moves will stand Twilio in good stead for future success.
Serial entrepreneur. Founded Versity.com, Stubhub.com and Nine Star. Also worked as a Product Manager at Amazon.
John Wolthuis(Product Architect)
Nine years experience as a developer before starting Twilio, including at Stubhub.com.
Joined as a Business Development Representative and promoted to Team Lead Account Representative after 2 years. After two more promotions, Gilmore now works in Strategic Health Promotions.
Joined as a Fraud Analyst. Moved to Operations and Data Analyst after 2 years. Then moved to be a Software Engineer Apprentice after 2 years.
Diversity & Inclusion at Twilio
Twilio is hiring for 41 jobs on Otta!
People, HR, Recruitment
Finance, Legal & Compliance
Sales & Account Management