Browse hundreds of millions of traveller reviews and opinions


Company mission

To help people around the world plan and have the perfect trip.



HQ Location

Needham Heights, Needham, MA


Few candidates hear
back within 2 weeks

6% employee growth in 12 months

Otta's take on TripAdvisor

Sam Franklin headshot

Sam Franklin

CEO of Otta

Consumers are relying on reviews more and more when making purchasing decisions. TripAdvisor is a clear winner for online reviews, with 70% of those surveyed saying they use the site as their ‘go-to’ for its descriptive and helpful reviews. Using this valuable information, it allows the consumer to plan and book their trip anywhere in the world.

With more than 490 million active users, the amount of data on TripAdvisor makes it very hard to displace as the leader. The service becomes more valuable every time someone posts another review.

However, the volume of fake reviews is increasing, which puts these mass-review sites at risk. To tackle this issue, TripAdvisor uses network forensics and advanced fraud modeling to map electronic patterns along with its 24/7 efforts of hundreds of human content analysts.

Company benefits

    🇺🇸 US benefits

  • Personal Travel Discounts
  • Personal assistance service through Circles Concierge
  • Flexible Work Arrangements including Summer Flexible Time Off
  • Subsidized Back-up child and adult care services as well as personal assistance to help find and pre-screen caregivers
  • Care@work membership to find caregivers, pet care, home care, etc
  • Discounted IATA membership (employee paid) to gain access to offers extended by travel and tourism suppliers
  • 🇨🇦 Canadian benefits

  • Care@work Membership to access a search for caregivers, tutors, pet care, home care, etc
  • Employee Assistance Program
  • Personal Travel Discounts
  • Personal Assistance Service through Circles Concierge
  • Flexible Work Arrangement Policy
  • 🇬🇧 UK benefits

  • membership to find caregivers, pet care, home care, etc
  • Care@work membership for subsidized back-up child care services
  • Eye care voucher scheme
  • Cycle to work scheme
  • Season Ticket Loan program
  • Employee Assistance Program
  • 🇪🇺 EU benefits

  • Meal vouchers
  • Optional salary sacrafice for transportation and child care
  • ElTenedor Concilla - a concierge service program
  • Employee Assistance Plan offers short-term counseling and support for personal, family and work issues

Company values

  • Act like an owner
  • We love travel
  • Speed wins
  • We believe in transparency
  • We're better together
  • We never stop learning


Matt Goldberg

(CEO (Not Founder))

Currently Board Member at Burning Man Project and Lumina Foundation, Founding Partner at Anthropocene Ventures, and Advisor at TeamSnap.

People progressing


Joined as a Safety Team Leader. Promoted to Senior Leader after 10 months. Then promoted again to Senior Operations Manager.

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