Senior Office Coordinator, Spotify

French Speaker

Salary not provided
GSuite
JIRA
Mid level
Paris

More information about location

Spotify

Commercial music streaming service

Open for applications

Spotify

Commercial music streaming service

1001+ employees

B2CMusicEntertainmentDigital MediaSaaSMobile

Open for applications

Salary not provided
GSuite
JIRA
Mid level
Paris

More information about location

1001+ employees

B2CMusicEntertainmentDigital MediaSaaSMobile

Company mission

To unlock the potential of human creativity—by giving a million creative artists the opportunity to live off their art and billions of fans the opportunity to enjoy and be inspired by it

Role

Who you are

  • You are innately passionate about workplace experience
  • You are a customer service star - no requests are bothersome to you
  • Excellent verbal and written skills both in French and English
  • You have exceptional organizational and multitasking skills
  • You have a strong understanding of workplace safety regulations and compliance
  • You have a strong attention to detail and a positive outlook
  • You are a critical thinker and problem solver who anticipates needs
  • You have good self management skills and a can-do-attitude
  • You have 3+ years of experience in office and facilities operations
  • You embody the Spotify values: Innovative, Collaborative, Sincere, Passionate, Playful
  • Experience with Google Suite, JIRA, and Coupa is a plus

What the job involves

  • We are looking for a Senior Office Coordinator to join our Facility Management team as part of our Global Workplace Services (GWS) team
  • You will report into our Regional Facilities Manager, South Europe, located in Berlin
  • The GWS team makes Spotify a great place to work by providing spaces and services that bring our culture and values to life and keep band members safe
  • We cover all aspects and the full life cycle of our buildings and consist of GWS Performance & PMO, GWS Enablement & Community, Real Estate, Workplace Build Projects, Workplace Experience & Support (Facility Management, Workplace IT and Travel) and Business Protection
  • You will play a pivotal role bringing the Spotify culture to life in our Paris office and overseeing the day-to-day operations in Paris, Brussels and Luxembourg by:
  • Fostering a positive workplace experience by organizing events and initiatives that promote a sense of community
  • Being a Community X Ambassador and working with other local team members to plan fun local initiatives to increase employee engagement and employee satisfaction
  • Work closely with the rest of the South EMEA Facility Management team to improve and deliver the best workplace experience across all of our offices in the region
  • Collaborate proactively with the Global Facility Management team on a range of dynamic projects and ways of working
  • Coordinate and oversee office moves, reconfigurations and expansions
  • Implement and improve the services and amenities available such as our Spotifood (Snack & Beverage) program
  • Performing general maintenance tasks and collaborating with local stakeholders, such as the landlord, building management, security and maintenance team
  • Ensuring all local laws, regulations and Health & Safety standards are maintained (including risk assessments, emergency evacuations, etc.) and keeping emergency response plans up to date
  • Working closely with our HR and Workplace IT team to support local onboarding and offboarding processes
  • Partnering closely with our IT/AV teams and suppliers to ensure office IT/AV equipment is kept in working order and maintained regularly
  • Performing general administrative tasks including but not limited to processing mail correspondence and ensuring office supplies are replenished at all times
  • Preparing and managing office budgets, tracking expenses and ensuring cost-effectiveness in all aspects of facilities management
  • Submitting forecasting, purchase orders and Invoices for Spotify France
  • Managing vendors; negotiation and management of facilities contracts to ensure the best suppliers are providing us with the best services
  • You will be working in our office in Paris and will manage Brussels and Luxembourg offices remotely
  • Travel to other locations might be required from time to time

Our take

Spotify was founded in an attempt to combat the rampant music piracy that was causing significant harm to the industry. The company has since taken music streaming mainstream and now has 180m+ paying subscribers across the world.

With features that include a highly accessible interface and a vast catalogue of artists, Spotify's strong brand has been able to maintain growth in spite of fierce competition from deep-pocketed rivals like Amazon and Apple. The company has achieved this by making smart acquisitions to move into other verticals to strengthen its offerings, especially podcasting, by acquiring Gimlet Media, Anchor and Parcast.

Spotify's future plans include rapid growth with a goal to become a one-stop destination for all digital sound, as well as AI and NFT integrations. However, high costs incurred from the acquisition of exclusive podcasts, increasing competitor strength, and weak bottom-line growth mean that the company must find a balance to maintain its position in the sector.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

23% employee growth in 12 months

Company

Funding (last 2 of 8 rounds)

Jan 2016

$1bn

CONVERTIBLE

Jun 2015

$526m

SERIES G

Total funding: $2.1bn

Company benefits

  • Extensive learning opportunities, through our dedicated team, GreenHouse
  • Flexible share incentives letting you choose how you share in our success
  • Global parental leave, six months off - fully paid - for all new parents
  • All The Feels, our employee assistance program and self-care hub
  • Flexible public holidays, swap days off according to your values and beliefs

Company values

  • Innovative: We move fast and take big risks
  • Sincere: We have no time for internal politics
  • Passionate: We revel in what we do
  • Collaborative: We recognise that we're all in this together
  • Playful: We don't take ourselves too seriously

Company HQ

Norrmalm, Stockholm, Stockholms län

Leadership

Daniel Ek

(CEO & Chairman)

Founded Spotify in 2006. Previously worked as an executive at Tradera, an auction company that was sold to eBay and was briefly the CEO of uTorrent.


People progressing

Joined as a Conversion Manager in the Growth Team. Promoted three times over seven years to Senior Director - Head of Growth.

Joined as a Customer Advisor. Since then has had the role titles Senior Advisor, Content Associate, Team Coach, and Operations Manager - Primary Support. Hurst is now currently the Business Operations Manager of Music.

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