Account Director, Bazaarvoice
SMB
$130-145k
UGC-based shopper engagement platform
Open for applications
UGC-based shopper engagement platform
1001+ employees
Open for applications
$130-145k
1001+ employees
Company mission
Bazaarvoice's mission is to build smarter shopper experiences across the entire customer journey.
Role
Who you are
- You have to be the type of person that craves a challenge and is unafraid to constantly push yourself outside your zone of comfort
- We are looking for someone who has experience in renewals and exposure to upsells and cross-sells
- You have to be able to manage a broad territory and be able to carry the entire renewal and sales process from start to finish on your own merits and skills
- The ideal candidate will be someone with a strong record of achievement in a renewals/sales position within software as a service or online based technologies
- 1+ years relative experience in software, SaaS, or Internet marketing
- Ability to identify target accounts, appropriate contacts within that account, and formulate strategies to both renew and generate more interest in Bazaarvoice
- Ability to generate, qualify, and execute on renewals and opportunities in order to exceed revenue targets
- Proven ability to articulate a vision that resonates with the customer and demonstrates value
- Experience using two way discovery to uncover customer need and matches solutions to that need
- Ability to build a trusted and long relationships
- A strong understanding of business practices, industry trends, and competitors to each renewal/ sales cycle
- Effectively create and articulates ROI in the negotiation process to bring the upmost value to both the consumer and Bazaarvoice
What the job involves
- **Please note - this posting is for a future opportunity to support our sales in the new fiscal year. Expecting that we will hire for it in ~6 -8 weeks
- Bazaarvoice is looking for an extraordinarily talented individual to join our world-class renewals/sales team for our Small to Medium size markets!
- Run a territory franchise, including territory management, account planning and generating pipeline on a continuous basis
- Sell high-ROI software solutions to C level stakeholders, navigating complex sales cycles, building consensus across multiple business units and successfully driving sales processes to close
- Manage all strategic and commercial aspects of the relationship, to make the client successful with all Bazaarvoice products and service and to nurture and grow the Bazaarvoice relationship
- Identify and build opportunities to grow your business and apply a strategic, detail-oriented approach
- Define Bazaarvoice’s account strategy for success with your assigned portfolio of business
- Partner with internal stakeholders and client to deliver a joint strategic plan to enable the client to achieve program success
- Ability to navigate and build champions across complex client organizations, tailoring strategy recommendations based on identified business needs
Our take
As more and more consumers turn to peer reviews and ratings to inform their purchasing, businesses seek to incorporate this user-generated content into their marketing efforts. Bazaarvoice enables this authentic customer-powered marketing, turning social media into social commerce for the world's best global brands.
Bazaarvoice allows consumers to create and share ratings, reviews, questions, answers, and stories about products and brands on its clients' websites. It then syndicates that content across the web to reach shoppers wherever they are, boasting a measured positive influence on purchase decisions. On top of this, the company also gathers customer intelligence which it analyses and provides to clients so they can make real-time, informed business decisions.
The company has continued to consolidate its position, for example with the 2021 acquisition of Curalate, as well as more recent acquisitions such as that of creator marketing platform affable.ai. With the trend towards consumer-to-consumer purchase influence still very much underway, the company should find ample opportunity for further growth.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 3 rounds)
Jun 2008
$7.1m
SERIES C
Sep 2007
$8.8m
SERIES B
Total funding: $19.9m
Company benefits
- Dental & Vision plans
- Parental leave policies
- Mentorship with industry leaders
- Wellness programs
- Work from home opportunities
- Health insurance
Company values
- Customer is key - We see our own success through our customers’ outcomes. We approach every situation with a customer-first mindset
- Passionate pursuit of performance - Our energy is contagious, because we hire for passion, drive, and curiosity. We love what we do, which makes us laser-focused on our mission
- Transparency and integrity build trust - We believe in the power of authentic feedback. It’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance
- Innovation over imitation - We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage
- Stronger together - We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company, we build a stronger community
Company HQ
Stonelake Office Park, Austin, TX
Articles
Leadership
Keith Nealon
(CEO, not founder)Advisory Board Member at Axonista. Previously President and General Manager of the Cloud Division at ShoreTel for 2 years, an Advisory Board Member at Smartling for 6 years, and CEO at Vyze for 4 years.
People progressing
Joined as Global Client Success Director, being promoted to Strategic Account Director after 9 months, and then again to Senior Account Director of Strategic Accounts.
Salary benchmarks
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