Product Manager, PagerDuty

Business Analytics

$120-187k

SQL
Tableau
Salesforce
Mid and Senior level
San Francisco Bay Area

1 day a week in office

PagerDuty

Digital operations management platform

Open for applications

PagerDuty

Digital operations management platform

1001+ employees

B2BEnterpriseInternal toolsSaaSDevOpsCloud Computing

Open for applications

$120-187k

SQL
Tableau
Salesforce
Mid and Senior level
San Francisco Bay Area

1 day a week in office

1001+ employees

B2BEnterpriseInternal toolsSaaSDevOpsCloud Computing

Company mission

To revolutionize operations and build customer trust by anticipating the unexpected in an unpredictable world.

Role

Who you are

  • The ideal candidate will have a strong Data Analytics and Product Management background
  • 4+ years of overall experience with Data Analytics and Product Management
  • Tableau experience
  • Proven experience with shepherding at least one major product or project from ideation to launch

Desirable

  • Experience with SQL
  • Domain expertise in analytics, data modeling
  • Extensive domain knowledge of Salesforce Objects in specific and Marketing and Sales data in general
  • Background in SaaS B2B or B2C Product Management

What the job involves

  • PagerDuty is seeking a Product Manager -Business Analytics to join our diverse, customer-focused team! As a Product Manager - Business Analytics you will collaborate across functions at PagerDuty, including, but not limited to, GTM teams, Product and Finance to operate a holistic Analytics experience.
  • You will Track the success of the product and launch features, drive adoption, and adjust plans as needed to react to stakeholder needs, and also proactively engage with stakeholders to collect qualitative and quantitative data to inform development efforts and roadmap. This is an exciting opportunity to work cross functionally with many different functions within PagerDuty and really make an impact.
  • Partner with a dedicated engineering team to get these new features and capabilities into our data models
  • Communicate and partner with internal stakeholder/departments to deeply understand, document, and analyze their needs around how to enable them to take action driven decisions using Analytics data products you help build
  • Define, prioritize, and guide all personas from Leaders to boots on the ground - in one word "own the roadmap"

Our take

PagerDuty helps businesses monitor their tech stacks, manage incidents and alert engineers when things go wrong. Serving more than 10,500 enterprises including customers like GE, Capital One, IBM and Spotify, the company has become a key player in the space.

While it’s best known for its alerting capabilities, PagerDuty has expanded well beyond that over the years, though it’s still a core part of its service. For example, the company released AIOps services that aim to help businesses reduce the amount of noisy and unnecessary alerts. All-in-all, PagerDuty has become an essential product for DevOps teams, which has greatly contributed to its success.

In 2022, the company was recognized in the Regional and Global AWS Partner Awards as playing a key role in driving innovation and building solutions for the space. Off the back of post-IPO funding, it has continued to release new features and update its core products, towards proving cutting-edge services into the future.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

39% female employees

7% employee growth in 12 months

Company

Funding (last 2 of 5 rounds)

Sep 2018

$90m

SERIES D

Apr 2017

$43.8m

SERIES C

Total funding: $173.6m

Company benefits

  • 20 hours per year of paid volunteer time
  • Health insurance
  • Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
  • Generous paid parental leave and return to work policy to help with transition back
  • Generous paid time off
  • Hands-on career and leadership development programs
  • Flexible workplace/WFH

Company values

  • Champion the customer - We put users first, make it easy, and build great products.
  • Run together - We create belonging, deepen bonds, and team up.
  • Ack and own - We see opportunities, make it yours, and do right.
  • Take the lead - We disrupt more, improve everywhere, and learn forever.
  • Bring your self - We earn trust, are present, and have heart.

Company HQ

SoMa, San Francisco, CA

Leadership

Alex Solomon

(GM (Platform))

Previously an Engineer at Amazon. Was also CEO at PagerDuty for 10 years


People progressing

Joined as a Business Development Representative. Promoted to Inside Sales Representative after 1 year and is currently an Enterprise Account Executive

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