Lead Site Reliability Engineer, Factset
Business data & analytics for finance
Be an early applicant
Business data & analytics for finance
1001+ employees
Be an early applicant
1001+ employees
Company mission
To help investment professionals throughout the world by providing analytical insight from raw financial data.
Role
Who you are
- We are seeking a highly skilled and motivated Site Reliability Engineer (SRE) to join our growing team
- The ideal candidate possesses a strong background in coding, automation, and system administration, combined with a passion for continuously improving system reliability
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
- Proven experience deploying and managing large-scale distributed systems successfully
- Understanding of SRE concepts (error budgets, SLIs/SLOs, blameless postmortems)
- Proficiency in programming languages such as Python, C++, or Go
- Familiarity with monitoring and observability tools
- Excellent problem-solving skills and ability to troubleshoot complex issues efficiently
- Strong organizational and communication skills, with the ability to collaborate effectively in a cross-functional team environment
Desirable
- Familiarity with security best practices and experience implementing security measures in a production environment
- Experience with modern infrastructure technologies and tools, including cloud platforms (AWS, Azure, GCP), containers (Docker, Kubernetes), and orchestration (Ansible, Chef, Puppet)
- Solid understanding of networking protocols and technologies (TCP/IP, DNS, load balancing)
- Demonstrated experience with infrastructure as code (IaC) and automation tools (e.g., Terraform, GitHub Actions)
What the job involves
- As an SRE, you will play a critical role in ensuring the reliability, scalability, and performance of our software systems and infrastructure
- Collaborate with development, operations, and product teams to define, review, and implement reliability standards and best practices
- Design, implement, and maintain highly available and scalable architectures for our applications and infrastructure
- Develop and enhance automated tools and frameworks to optimize system monitoring, deployment, and recovery
- Troubleshoot and resolve complex issues throughout the entire software stack, including networking, databases, and distributed systems
- Conduct performance analysis and capacity planning to ensure system scalability and resource optimization
- Take a proactive approach to continuously improving reliability
- Participate in incident response, root cause analysis, and postmortem activities to identify and rectify system failures
- Collaborate with cross-functional teams to implement and improve CI/CD pipelines, ensuring reliable and efficient software releases
- Stay up-to-date with emerging technologies and industry trends, actively contributing to ongoing system improvements
- Participate in on-call rotation
- Join our team and contribute to creating and maintaining a highly reliable and performant infrastructure that supports our growing platform. Help shape the future of our systems architecture while working in a collaborative and innovative environment
Salary benchmarks
Our take
FactSet is an S&P 500 company creating flexible, open data solutions for investment professionals around the globe. The company was founded at the end of the 1970s, when the prominence of computers spurred the founders to find a way to deliver computer-based financial information. In doing so, FactSet revolutionized the delivery of this data to clients, which had previously been by messenger and on paper.
Investors use FactSet to access instant financial data and analytics that educate their investment decisions. In 2022, FactSet for CRM launched on the Salesforce AppExchange; reaching users looking to get a complete, reliable view of current and prospective customers. As it has grown, the company has continuously responded to changes in the market, and innovated its operations.
As part of the company’s efforts to help clients modernize and improve their market data technology, FactSet partnered with data and analytics company BMLL to offer order book history and analytics in the cloud. The company has also made steps into the cryptocurrency space by collaborating with Coin Metrics, integrating Coin Metrics’ digital assets data into its solutions, whilst embarking on a series of strategic fintech acquisitions over 2023 and 24.
Kirsty
Company Specialist
Insights
Company
Funding (1 round)
May 2003
$0.2m
SEED
Total funding: $0.2m
Company benefits
- A competitive package offering generous paid time off for personal, vacation, parental, and medical leave.
- Comprehensive health coverage for employees and their families, at little or no cost to employees.
- Discounted services at gyms and wellness facilities.
- Free working lunch in the office Monday through Thursday.
- A social community involved in sports, charities, and in-office events.
- Certification reimbursement for eligible expenses related to the CFA, IPM, CAIA, and FRM exams.
Company values
- Who We Are: We are an inclusive community unified by the FactSet spirit of going above and beyond. Our best ideas can come from anyone, anywhere, at any time.
- How We Work: We roll up our sleeves to solve tough problems together. We learn from our successes and our failures and continually push each other to do better.
- What We Promise: We continuously look ahead to advance the future of our industry. We relentlessly seek value for our clients because their success is our success.
- How We Compete: Our clients see us as part of their team. We win as a team, and we celebrate our wins together.
- What We Aspire To: As big as we grow, as far as our reach, and as successful as we become, we stay connected to our clients and to each other.
Company HQ
Norwalk, CT
Articles
Leadership
Phil Snow
(CEO, not founder)Has worked at FactSet since 1996, including in various leadership roles within Global Content Sales and Americas Sales.
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