Technology Operations Manager, RedCloud Technology
1+ day a week in office (Fore Street Avenue, London)
AI-powered open commerce platform
Open for applications
AI-powered open commerce platform
201-500 employees
Open for applications
1+ day a week in office (Fore Street Avenue, London)
201-500 employees
Company mission
To address the significant technological challenges in creating digital marketplaces where banks, businesses, governments, retailers, insurers, and any service provider, can offer services digitally.
Role
Who you are
- Minimum 5 years of experience working within an administrative role supporting a senior executive or department head in a global organisation
- Proven ability to establish and implement operational structures and processes for improved efficiency
- Excellent problem-solving, analytical, and organizational skills with a strong attention to detail
- Strong communication, interpersonal, and diplomatic skills with the ability to build strong relationships at all levels
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools like Jira
- A working understanding of IT fundamentals and experience with asset management databases, billing/invoice tracking, and cloud billing is a plus
- Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment
- Professional demeanour with a high degree of discretion and confidentiality
What the job involves
- We are seeking a highly organized and motivated Tech Ops Manager to serve as the right-hand person to our Chief Technology Officer (CTO)
- In this strategic role, you will become a trusted advisor, providing exceptional administrative support while also taking initiative on key projects
- You will be a key member of the Technology Leadership Team, working closely with the CTO to ensure their day-to-day operations run smoothly and efficiently, allowing them to focus on driving the company's technological direction
- Project Management and Strategic Initiatives: Proactively identify and manage the CTO's project portfolio, ensuring tasks are completed on time and within budget. Conduct research, compile data, and prepare high-quality presentations and reports to support the CTO's strategic decision-making
- Operational Excellence: Lead the development and implementation of efficient administrative and operational processes to improve team and departmental effectiveness. Identify and implement solutions to streamline workflows and enhance productivity
- Communication and Collaboration: Develop and maintain strong relationships with internal and external stakeholders, including senior executives, vendors, and partners. Act as a trusted confidant and manage sensitive information with discretion
- Executive Support: Provide comprehensive administrative and logistical support to the CTO, anticipating needs and proactively addressing them. Handle vendor contracts and service level agreements
Salary benchmarks
Our take
Companies like Shopify have been big contenders in the eCommerce sector for a while now, but with increasing usage and demand comes an increase in user fees and advertisements. RedCloud Technologies have been around since 2012 providing a platform for entrepreneurs to trade without the worry of commission charges and high transaction fees.
The company stresses its desire for its platform to be digitally friendly and easy to use. Merchants can offer digital services through any connected device, selling electronic top-ups from brands such as AT&T and Unefon. On top of the easy automation, RedCloud Technologies also offers financial service support to its merchants, pioneering open banking marketplaces.
The company has a well-established client base, including companies like Guinness, and continues to expand into different countries, opening itself up to busy entrepreneur and trader markets. It has also opened offices in London, Paris, Cambridge, Casablanca, and Buenos Aires as it continues to grow its team. RedCloud Technologies seems set to continue its aggressive growth plans like its payment option expansion collaboration with Paystack, and it's exciting to see how the company will continue to face up to competitors.
Freddie
Company Specialist
Insights
Company
Company values
- Impactful Innovation
- Dynamic Agility
- Value Every Voice
- Global Compass, Local Solutions
- Empowering Humility
Company HQ
Finsbury, London, UK
Articles
Leadership
Justin Floyd
(Co-Founder & CEO)Currently a Board Member at The AI Trust Foundation, a Chairman and Invesor at Ocpus and an Investor at Omnisense. Previously founded a number of companies, including CMR Surgical and CCL Group.
Soumaya Hamzaoui
(Co-Founder & COO)Previously a Senior Project Manager for Altran and Orange.
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