Payroll Operations Team Lead, Wrapbook
CA$92.5-126k
Salary for candidates based in the US; $92,500 - $144,400
Media production payroll & insurance solution
Open for applications
Media production payroll & insurance solution
201-500 employees
Open for applications
CA$92.5-126k
Salary for candidates based in the US; $92,500 - $144,400
201-500 employees
Company mission
Wrapbook's mission is to make the lives of those working in production better.
Role
Who you are
- 7+ years of end-to-end multi-state payroll processing experience, previous third-party payroll or entertainment/film industry payroll experience preferred
- Demonstrated organizational and project management skills
- Excellent communication and conflict resolution skills
- Proficiency in using payroll software and other relevant tools including Google-Suite, Microsoft Office, Salesforce.com
- Expert in residual rules, internal systems, software applications, the end-to-end process, and other tools
What the job involves
- Partner with the payroll operations manager to develop, implement and actively participate in ensuring payroll processing and/or remittance happens on time, compliantly and accurately.
- As a team lead this individual is also responsible for teaching and helping other teammates resolve complex issues and ensuring our teams productivity and service level metrics are met.
- You will drive documenting standard operating procedures, onboarding new team members, checking quality/accuracy and enabling the team on new launches.
- When not meeting team goals, this person steps in to help the team get back to baseline by removing blockers, solving cases and or remitting.
- In addition to team oversight and actually resolving issues, this individual will take on strategic projects
- Provide strong leadership, direction, and motivation to specialists to achieve the highest levels of product accuracy and timeliness, client service, reliability, and integrity
- Coach and mentor teammates, providing additional training, assistance with complex situations and tickets, and acting as an escalation point
- Act as a subject matter expert in Payroll Operations and remittance processes. Set the standard for knowledge and shares that knowledge internally and externally
- Understands how to perform all core functions the team performs in order to guide, mentor and teach the team when needed. Responsible for being a player coach where 20-25% of the time they are actually resolving complex issues and doing the work in order to make sure they are current on how to perform the day-to-day
- Prepare process documentation and work with internal teams on process improvement projects
- Responsible for reviewing the other team members' work (Q/A) and providing feedback
- Sets the bar for maintaining clear, well-documented notes in all systems to ensure all parties across the organization can understand the status of a payroll. No one has to ask why you did something on a payroll
- Responsible for facilitating continuous employee growth and development, including training and coaching
- Collaborate with management to provide primary input on personnel matters
- Partners with the manager on establishing goals, objectives and hiring plans
- Acting as a point of escalation for the team
- Champion departmental and company-wide initiatives
- Understanding of and the ability to check calculations manually
- Evaluate gaps in payroll processing operations and compliance and provide recommendations to product and management
- Perform other duties as assigned or as the situation dictates
Our take
Payroll systems for the production industry are long outdated, with the vast majority of administration still being completed manually, in person, and on paper. This forces cast and crew members to loose many hours in unpaid work and drives up production costs.
Wrapbook's app helps cast and crew complete onboarding, submit timecards and track payments. It offers touch and face ID and helps users track various filings as they pass through the system. Its position as one of the country’s only entertainment-compliant companies of its kind has given it a strong head start in its field.
The company's product is used by well-known production companies such as CollegeHumor, Creative Blood and JN, and serves over 1,000 companies in total. In 2021, commitments from new and existing investors boosted Wrapbook’s valuation to $1 billion, earning it unicorn status. With this funding, it has continued to bolster its payroll platform and workforce to best support the needs of production companies.
Kirsty
Company Specialist
Insights
Company
Funding (last 2 of 3 rounds)
Nov 2021
$100m
SERIES B
Mar 2021
$27m
SERIES A
Total funding: $130.5m
Company benefits
- Health & Benefits - choose from several customizable plans, including vision and dental
- Minimum Time Off - Everyone is encouraged to take at least 3 weeks off annually
- 401K & RRSP
- Work Remotely
- IT Setup for Your Home
- Lifestyle Perks - Wrapbook employees get a monthly stipend to treat themselves
- Stock Options
- Parental Leave
Company values
- Compassionately Direct - Seek to understand each other while communicating transparently
- Be Yourself - Respect and celebrate our diversity
- Bias Towards Action - Lean into taking action, fast in low stakes and deliberate in high stakes
- Delight Customers - Win users’ hearts with seamless, compliant, and secure services
- Own Our Work - Be accountable to our impact. Surface issues to learn together
Company HQ
Midtown Manhattan, New York, NY
Articles
Founders
Cameron Woodward
(Co-Founder)Director of Interactive Marketing at Invisible Children. Next, Co-founded and Executive produced Sprinkle Lab for 8 years. Went on to Found and serve as CEO of Film Casualty Insurance Agency.
Naysawn Naji
(Co-Founder)Early career as a Programmer at McGill University. Became a Software Developer at Xiphos Technologies. For over 4 years was Program Manager at Microsoft. Founded artSumo.com. For 5 years was CTO of Grupo Regalii.
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