Head of Product, Printify

Buyer Experience

Salary not provided

+ Stock options

Expert level
Remote in Germany, UK
Amsterdam
Printify

Print-on-demand services for online merchants

Job no longer available

Printify

Print-on-demand services for online merchants

201-500 employees

B2BPrintingeCommerce

Job no longer available

Salary not provided

+ Stock options

Expert level
Remote in Germany, UK
Amsterdam

201-500 employees

B2BPrintingeCommerce

Company mission

Printify's mission is to empower entrepreneurs to build their own businesses, independently.

Role

Who you are

  • The role requires a blend of strategic thinking, technical knowledge, and a deep understanding of customer needs
  • The ideal candidate will have a proven track record in product management, a customer-centric mindset, and excellent stakeholder management skills
  • Minimum 5 years experience working as a Senior/Principal Product Manager or Head of Product with a proven track record of building and launching successful products
  • Extensive experience in B2C and creating buyer experience
  • Exceptional project management skills with the ability to lead cross-functional teams and drive projects to completion
  • Proficiency in using data-driven insights to make informed product decisions and drive continuous improvement
  • Experience with discovery and experimentation
  • Excellent communication, presentation, and interpersonal skills
  • Experience with agile development methodologies and product management tools
  • Passion for innovation, creativity, and staying updated with industry trends
  • Bachelor's degree in Business, Marketing, Computer Science, or a related field; MBA or advanced degree is a plus

What the job involves

  • Printify’s product team owns a portfolio of products ranging from merchant and print provider-facing to internal technical support
  • We use the best product management practices to deliver products that customers love. We can proudly say that we are a highly data-driven, customer-centric product organization
  • As we continue to scale, we are looking for a dynamic and experienced Head of Product to lead our BX (Buyer Experience) team, focusing on expanding Printify’s e-commerce platform to help individuals and businesses create and operate online stores
  • The Head of Product for BX will oversee the creation and optimization of the Buyer experience in Printify, which enables merchants to create and operate online stores to sell their merchandise
  • Lead the BX product team: Product, Engineering, Design, and Research to deliver world-class buyer journeys and help our sellers connect with their audience
  • Own the product roadmap and prioritize initiatives based on business goals and buyers' needs
  • Ensure the scalability and reliability of the BX domain to support new business verticals and storefronts
  • Drive the implementation of core functionalities, including payments, risk management, and order flow
  • Develop and maintain a comprehensive product strategy for the pillar
  • Collaborate with engineering, design, and data teams to ensure timely and high-quality product releases
  • Utilize data-driven insights to make informed decisions and measure product success
  • Foster a culture of ownership, continuous improvement, and innovation within the product team
  • Understand the e-commerce landscape, including market trends and competitive dynamics
  • Align product initiatives with business objectives, ensuring they contribute to overall company growth and profitability
  • Stay abreast of industry best practices and integrate them into the product development process
  • Work closely with sales, marketing, and operations teams to support merchant success and drive revenue
  • Champion the voice of the buyer's needs in all product decisions
  • Conduct user research and gather feedback to deeply understand customer pain points and opportunities
  • Develop features and experiences that delight users and drive customer loyalty and retention
  • Ensure a seamless and engaging mobile user experience, focusing on end-customer activation and retention
  • Build strong relationships with internal and external stakeholders, including senior leadership, merchants, and third-party service providers
  • Communicate product vision, strategy, and progress effectively to all stakeholders
  • Manage expectations and ensure alignment on priorities and deliverables
  • Facilitate collaboration across teams to drive cohesive and integrated product solutions
  • Start your workday anywhere between 7 AM and 11 AM. As long as the job is done and you’re happy and healthy, you can adapt your workflo

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

E-commerce and creator-focused platforms like Patreon and Shopify are helping to fire up demand for custom products like t-shirts, mugs, and stickers, expanding the market for on-demand printing and shipping. The global market for customer t-shirt printing alone was valued at $3.64 billion in 2020, and is expected to reach over $7.5 billion by 2028. In a nutshell, on-demand printing is set to have a good decade.

Printify is one of the key players in this market. Founded in 2015, its product is a transparent print-on-demand and drop-shipping platform designed to help online merchants make more money in a simple and easy way. Connecting entrepreneurs with more than 90 print providers across the globe, its strategy is focused on simplicity of use for its clients.

Printify has seen some impressive growth in recent years - in 2020 it was ranked by the Financial Times as the 15th fastest-growing company in the USA - and this attracted big investor interest. Following major funding, it is focusing on global expansion and growth of its team in order to help it compete with big players like Spocket and Amplifier.

Insights

Top investors

Some candidates hear
back within 2 weeks

4% employee growth in 12 months

Company

Funding (last 2 of 5 rounds)

Dec 2021

$50m

SERIES A

May 2019

$3m

SEED

Total funding: $54.2m

Company benefits

  • Career development opportunities and access to mentorship, internal meetups, and hackathons both on-site and online
  • A learning budget for your professional development based on a position level and access to our book library
  • Health insurance or health insurance budget depending on your location and contract type
  • Paid health days whenever you need them without a doctor's note depending on a contract type
  • Extra paid days off for wellbeing as well as a celebration day of your choosing
  • Access to the in-house gym or gym allowance depending on your location and contract type
  • Stock options so you own a part of Printify
  • Opportunity to work fully remote within EMEA time zones
  • Work from anywhere - our Printify Houses in Riga or Tallinn, your remote home office, or a co-working hub
  • Start your workday anywhere between 7 AM and 11 AM. As long as the job is done and you’re happy and healthy, you can adapt your workflow
  • Apple MacBook laptop as your standard work equipment, covered by Printify
  • International relocation support for international candidates who wish to work in Riga or Tallinn
  • Online and on-site team events aligned with a work-from-anywhere culture for Printifyers to relax, get together and have fun!
  • Be part of a friendly, inclusive, and global team

Company values

  • The customer is our compass - Printify consciously places this core value above all the rest as its customers are its single most important asset. Printify values their input and their voice, and it makes sure it’s always heard. This core value means that Printify's customers show it where to go and what comes next as everything it does, it does it for them.
  • Printify strives for excellence - Printify's second core value is all about its work ethic and its effort to become the best it can be. It aims to achieve the impossible, has an impact, and brings about a meaningful change in its customers’ lives. Printify aspires to raise the bar and become better than everybody else but, more importantly, better than who it was yesterday.
  • Printify learns it all - It's third core value focuses on making room for growth. Printify prides itself on having a strong learning culture and a growth-oriented mindset to unite it – Printify is all students, teachers, and mentors at the same time. The things it doesn’t know yet, it learns and figures out as it goes – together. Staying humble, open, as well as honest with each other in it's feedback helps it grow bigger and better.
  • Printify plays to win, together - its fourth core value revolves around the Printify team spirit. It's not in this for a participation award or to simply have fun – it loves having fun, but it's here to win. Much like a sports team playing to win the season, the only way to get to the top is by creating a diverse group of individuals who can lift each other up with compassion and rise to the challenge.

Company HQ

Yerba Buena, San Francisco, CA

Founders

James Berdigans

(Co-founder & CEO)

Previously Head of Sales at Vendora Nordic. Also founder of ID-INFINITE.

Artis Kehris

(Co-founder)

Previous Director of Sales & Revenue at ASKfm and co-founder and CEO of VideoAvatars.

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