Senior IT Systems Administrator, MasterClass
$116-132k
+ Equity
Streaming platform for learning
Job no longer available
Streaming platform for learning
501-1000 employees
Job no longer available
$116-132k
+ Equity
501-1000 employees
Company mission
To help unleash the human potential, by inspiring individuals to learn amazing new skills.
Role
Who you are
- We seek a responsive, highly productive professional who can communicate effectively across all altitudes and brings a positive attitude to each situation
- 5+ years of experience in Information Technology
- Familiarity with the following tools and concepts: Windows/macOS MDM Administration, Android Device MDM Administration, IDP Management, EndPoint Security support
- 1-3 years of experience working with Cloud Infrastructure in AWS and Infrastructure as Code technologies like Terraform
- Excellent problem-solving skills and experience troubleshooting large distributed systems
- Experience with programming or scripting languages such as Python, Powershell, and Bash
- “Yes” Attitude: Experience in navigating high-pressure encounters and last-minute changes
- Ability to maintain detailed notes, documentation, and updates to staff and End Users
What the job involves
- MasterClass is looking for a Sr. IT Systems Administrator to serve in a full-time capacity
- This role will be responsible for configuring and monitoring MDM Solutions and system Endpoint Security, improving our monitoring systems, and helping to maintain and build our internal automation tools
- This person will also be responsible for the planning, implementation, maintenance, and execution of various projects related to current and future IT Systems
- Support and manage MasterClass’ growing fleet of computers and users and ensure high SLA and uptime of those systems for our employees
- Work closely with the System Administration team to develop a deep understanding of the current tools in place and the priority of new systems
- Help improve monitoring of our post-production edit workstation fleet and related storage systems
- Maintain and grow our internal automation applications
- Work and manage the Help Desk Queue tickets escalated from Help Desk Specialist Agents
Our take
MasterClass is a streaming platform that offers its members the chance to learn skills and theory directly from the best in the business, all with celebrity status. For example, learning to cook with Gordon Ramsay, mastering tennis techniques with Serena Williams, and perfecting songwriting with Alicia Keys.
The streaming platform provides more than 100 classes across nine categories including sport, wellness, music, food, and business. Each class is made up of around 20 short video lessons, accompanied by a workbook and a members’ community.
With a $2.5 billion valuation and no shortage of funding, MasterClass is seen as a leader in the edtech market, and differentiates itself from fierce competitors Udacity and Udemy by blurring the line between education and entertainment.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
50% female employees
-18% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
May 2021
$225m
SERIES F
May 2020
$100m
SERIES E
Total funding: $461.4m
Company HQ
SoMa, San Francisco, CA
Articles
Founders
David Rogier
(CEO )Having studied at Washington University, they worked in Strategy and Operations at Tesco for 3 years before taking an MBA at Stanford. They used this experience to found MasterClass.
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