Strategic Customer Success Manager, ROI Hunter
Performance Marketing Expert
Quarterly performance bonus (or commission) available
Product marketing platform
Be an early applicant
Product marketing platform
21-100 employees
Be an early applicant
Quarterly performance bonus (or commission) available
21-100 employees
Company mission
ROI Hunter's mission is to streamline online advertisement, work effectively with sources and automation, and bring only relevant ads to potential customers.
Role
Who you are
- We’re seeking a Customer Success Manager or Account Manager with extensive experience in performance marketing and Meta advertising, who is passionate about helping clients discover and promote their top products while utilizing and contributing to the development of our unique SaaS solution
- Hands-on experience in running Google and Meta Ads (or you already are an expert 💙)
- You already have a minimum of 3 years of experience as an Account or Customer Success Manager within the Performance Marketing environment
- Business acumen and data analytics come second nature to you
- The company culture is important for you. You want to be surrounded by friendly and smart people who work together
What the job involves
- Our Customer Success Managers work as associate partners to our e-commerce retailers and help them to make their businesses more profitable
- By leveraging your Performance Marketing expertise, you will be responsible for the full customer cycle: from onboarding the client into our SaaS platform, to being their partner through strategies and success while providing analytical and business insight to elevate their ROI and revenue
- We work with medium- and large enterprise clients across the UK and EU regions
- In this role, you can learn more about the e-commerce business, strategise with clients, get data insights and translate them into action points, create the case studies and last but not least, you will learn more about running a unique startup which builds the future in e-commerce
- The EMEA CSM team has 9 people with two amazing and supportive leaders for UK&CEE and for MEAA
- The team works together, inspires each other and always looks for ways to enjoy the time together
- Work closely with experts like , and the rest of our superstars across the team and the company
Application process
- 1. Complete a quiz show your CSM knowledge
- 2. Online Introduction call with our Recruiter
- 3. Meet your future leader (online or f2f)
- 4. Discover more about the role by completing an activity and meet your buddy
- 5. Show your skills during the presentation to all team leaders (3 people, online)
- 6. Get the job offer
- 🗓️ When? Immediately or upon mutual agreement
Our take
ROI Hunter helps medium/enterprise sized eCommerce companies chase better ROI. Their platform does this by capturing omnichannel campaign performance data, combining it with first-party data, and using additional analytics like shopping trends and company stock to produce a multi-faceted platform of insights, recommendations, and inter-team collaboration materials.
ROI Hunter are a certified business partner for Google, Instagram, and Meta, and have worked with the likes of SportsDirect and Farfetch to consolidate the utility of their platform. It’s a good time to be doing this - with eCommerce ballooning fast, and many brands obliged to create or boost their online presence, the demand for efficient internal tools is on the rise.
Whilst the sector has subsequently become rife with similar tools, ROI Hunter’s richly-featured platform (aimed expressly at eCommerce marketers) combines enough of them in a sufficiently integrated way that it truly appears to be set apart from the pack. They will, however, need to keep pace with the rapidly shifting nature of eCommerce to maintain this edge.
Steph
Company Specialist
Insights
21% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"When you join ROI Hunter, you'll have the most helpful people around you to make sure that your onboarding is as smooth as possible and that you are..."
Funding (2 rounds)
Sep 2018
$4.9m
SERIES A
Apr 2017
$0.6m
SERIES A
Total funding: $5.5m
Company benefits
- Education budget
- Quarterly performance bonus
- One-off bonus when target is reached
- WFH Subsidy
- Online and offline social events
- Flexible work (remote/home office)
- Autonomy and trust
- Very friendly and supportive environment
- Open & feedback-driven culture
Company values
- Make an impact
- Focus on improvement
- Be open
Company HQ
Brno-střed, South Moravian Region
Articles
Leadership
Karel Schindler
(CEO)Previously founded Dynamic English, before moving on to serve as Non Executive Chairman at Business Factory s.r.o.
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