Senior Solutions Engineer, ClickUp

Salary not provided
Zapier
Senior and Expert level
Remote in UK

More information about location

ClickUp

Workplace productivity platform

Open for applications

ClickUp

Workplace productivity platform

1001+ employees

B2CB2BInternal toolsProductivityOfficeSaaS

Open for applications

Salary not provided
Zapier
Senior and Expert level
Remote in UK

More information about location

1001+ employees

B2CB2BInternal toolsProductivityOfficeSaaS

Company mission

To save people time by making the world more productive.

Role

Who you are

  • The ideal candidate is a strong strategic thinker, skilled presenter, and has enough technical aptitude to figure out solutions for any technical challenges clients experience
  • You should be able to work independently with little supervision, and also enjoy a fast paced and collaborative work environment
  • It is important that you are able to manage a range of tasks and prioritize their responsibilities, and meet deadlines with urgency and optimism
  • 6+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience
  • 2+ years demonstrable success working with Enterprise clients is preferred
  • An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance
  • Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome
  • Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions
  • Hands-on experience with integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs

What the job involves

  • ClickUp is looking for a sales engineer to serve as a technical partner to our Sales and Success orgs for bringing in net new customers, expanding existing accounts, and accelerating our revenue growth
  • Teamwork is vital to how ClickUp operates and a significant portion of your responsibilities will include working closely with Managers to understand and coordinate team needs
  • Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients
  • Resolve technical issues, facilitate data migrations, and implement custom solutions using automations, etc
  • Design, develop, deploy and manage customer-specific proof of concept (PoC) projects
  • Build custom reports and dynamic dashboards for prospective clients' management teams
  • Assist with the functional and technical elements of RFPs
  • Stay current on new feature releases and maintain updated demo spaces for sales

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

Clickup provides a set of professional tools for collaborative project management, spreadsheets, document processing and workplace communication which are accessed from a single platform. In contrast to most of the austere, pared-back tools you might find in the workplace, it takes a playful approach, with its programs looking more like fun consumer-focused apps while still being fully-featured.

The company isn't alone in the workplace productivity market, counting Asana, Jira, Slack, and Monday among just a few of its competitors. However its advantage comes from its unified platform which encourages users to stay in ClickUp's ecosystem rather than look outside for other tools. Indeed, the vast majority of its users utilise three or more of its products. This has led to strong success in its market, with over 800,000 teams using the platform in enterprises such as IBM, logitech and Spotify.

ClickUp has been the beneficiary of a significant amount of investment, which it has used to develop its product and expand internationally. As it grows its footprint in Asia and Europe, where nearly half of its customers are based, it has also unveiled a new version of its platform which integrates AI writing and advanced search tools. The company is well poised to deliver on its vision of becoming the one app to replace them all.

Insights

Top investors

Few candidates hear
back within 2 weeks

10% employee growth in 12 months

Company

Funding (last 2 of 8 rounds)

Oct 2021

$400m

SERIES C

Dec 2020

$100m

SERIES B

Total funding: $537.2m

Company benefits

  • 16" MacBook Pro
  • Moving Expenses
  • $200/mo commuter benefits
  • Team lunches each week
  • 401(k) match up to 2%
  • Unlimited snacks, kombucha, and cold brew
  • Health insurance
  • Dental insurance
  • ClickUp swag
  • Teammate recognition rewards
  • Flexible PTO

Company values

  • Deliver the best customer experience, period
  • Grow 1% everyday
  • Work hard and be an owner
  • Normal sucks
  • Pay it forward with random acts of kindess
  • Have fun, find joy, be you
  • Be transparent and direct with optimism

Company HQ

East Village, San Diego, CA

Founders

Previously co-founded Mango Technologies. Experience as a Software Engineer for IBM and as an iOS Developer for Notre Dame Research Group.

Previously co-founded Fast Followerz and spent one year as a Monorail Driver for Walt Disney World.

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