Senior Technical Program Manager, Block

Engineering Culture & Programs

$198-297k

+ Employee stock purchase program. Salary dependent on location.

Expert level
Remote in US
San Francisco Bay Area
Block

Financial services ecosystem

Job no longer available

Block

Financial services ecosystem

1001+ employees

FintechB2CB2BPaymentsFinancial Services

Job no longer available

$198-297k

+ Employee stock purchase program. Salary dependent on location.

Expert level
Remote in US
San Francisco Bay Area

1001+ employees

FintechB2CB2BPaymentsFinancial Services

Company mission

To create better tools to help everyone access the economy.

Role

Who you are

  • If you're passionate about engineering culture and know how to make work feel fun, engaging, and energizing, then you might just be the perfect fit!
  • 12+ years of experience owning and managing large-scale engineering programs and/or operations
  • A technical and/or engineering background, with experience working on technical or engineering teams
  • Exceptional communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization
  • Experience building and managing communities of purpose and practice
  • Deep understanding of diversity, equity, inclusion, and belonging, along with strategies for enhancing them
  • Proven ability to think strategically, solve complex problems, and drive results in a fast-paced, dynamic environment
  • Agile business mindset, focused on crafting innovative solutions
  • As a bonus, you have:
  • Experience working in a global organization with distributed teams
  • Familiarity with open source software development methodologies

What the job involves

  • We are on the hunt for someone awesome to join the Engineering Culture & Programs team within the Office of the CTO to help us build a sense of community and belonging across our ecosystem of nearly 5,000 engineers
  • In this role, you’ll be helping to make sure our teams, work, and culture thrive and that we’re building an organization where engineers feel connected and empowered
  • Key to this role is finding innovative ways to to bring our diverse, globally distributed team of engineers together as a single community
  • Build and lead communities to foster diversity, connection, and belonging, and build a sustainable culture of improvement by learning from each other
  • Cultivate forums such as advisory groups, technology roundtables, and other mechanisms that actively solicit feedback from engineers, ensuring all voices are heard, valued, and considered in decision-making processes
  • Plan and execute critical projects aimed at improving the health, efficiency, and morale of Block's engineering teams. Examples include learning and development programs, initiatives promoting a sense of belonging, distributed work practices and support programs, and measuring and responding to the state of organizational health
  • Develop and refine engineering cultural programs across Block, including horizontal mentorship programs, onboarding programs, AMAs, internal portals/guidebooks, and more
  • Work to improve communication, collaboration, and alignment throughout the engineering organization, continuously enhancing our ability to meet the needs of our engineering teams
  • Promote a culture of continuous professional development and connect Block with the broader engineering community through conferences, tech talks, blogging, open source initiatives, and more

Application process

  • While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate

Our take

Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.

The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.

Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.

Kirsty headshot

Kirsty

Company Specialist

Insights

Few candidates hear
back within 2 weeks

19% employee growth in 12 months

Company

Company benefits

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits

Company HQ

SoMa, San Francisco, CA

Leadership

Jack Dorsey

(CEO)

Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.

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