Head of Customer Acquisition, iwoca
German Speaking
Plus share options
1-3 days a week in office
Online loans for small businesses
Open for applications
Online loans for small businesses
201-500 employees
Open for applications
Plus share options
1-3 days a week in office
201-500 employees
Company mission
To give small business owners a great experience while getting the finance they need.
Role
Who you are
- In brief - you have at least 7-10 years work experience in a commercial leadership role (Sales, Partnership Management, Key Account Management) in the FinTech Industry, Financial Services or Business Services
- You will thrive on the challenge of unlocking the potential of finance for small and medium businesses
- You’re passionate about delivering real results; you’re able to quickly cut through noise, identify solutions and key priorities and take pride in guiding a high-performing team in our mission to 10x our customer base in the coming years
- You’re able to think in a structured and strategic way, you can plan forward by ‘working backwards’, you can disentangle big problems into small ones and solve them one by one
- You’re great at selling, you’re a fantastic networker with strong communication skills
- You’ve got an analytical mind and you have no problems working with data - you’ll need to make impactful decisions based on this
- You lead by example and are able to inspire others with your skillset, your drive, your grit, your ways of working, your management style and your down-to-earthness
- You’re smart - able, perceptive, nimble, sharp, proactive, you give due attention to details, you start by asking ‘why?’
- You’re humble - willing to help others, non-hierarchical, non-boastful, a team player, critical of yourself and not just of others, you’re accountable, not arrogant, you’re willing to accept criticism, open to being wrong
- You’re motivated - enthusiastic, keen, highly engaged, excited to join iwoca
- You have a growth mindset - you seek continuous improvement, always pushing yourself to be even better than you are today
- You are a fluent German speaker with a high level of written and spoken English
What the job involves
- This is one of the most central and important positions and part of the senior leadership team within iwoca Deutschland, as you’ll be holistically responsible for the acquisition of new business partners, like banks, online-platforms and brokers, and the key market stakeholder for our product-market fit
- You will also be responsible for our indirect distribution channels such as our high-profile strategic partnerships including large E-Commerce platforms, and our network of more than 1000 independent brokers
- Each of these channels has a capable and motivated team in place to pursue opportunities and optimize existing efforts without the need for micromanagement - you are the coach, coordinator, and mentor for them, and the central stakeholder for go-to-market topics within iwoca Germany
- You need to bring hard skills, experience, resilience and a passion for collaboration and leadership
- Beyond that, we’ll of course equip you with everything you need to be effective in your role - a deep understanding of iwoca, our products, processes, business model and unit economics, as well as the knowledge and structures we’ve already built in our success path so far
- You’ll be an important member of iwoca’s international leadership team which has around 20 iwocans from all areas of the company
- You’ll be reporting directly into our Germany GM
- You’ll be owning the overarching go-to-market strategy for our product suite in Germany and priorities on specific partner segments or customer channels. You’ll be instrumental in helping us find opportunities that enable us to scale
- Together with your Business Development team you will be responsible for winning new partners, brokers and introducers. You will be positioning iwoca as the most relevant provider of digital loans for SMEs in the German market
- Among our large network of strategic partners and brokers, you’ll build trusted relationships with their C-level stakeholders to gain a deep market understanding, create mutual focus on the success of these partnerships, and be ready to jump in as an escalation point when roadblocks appear along the way
- You’ll take on the key and most complex projects and lead RfP with processes for game-changing partnerships
- You’ll develop robust and well-thought-through implementation proposals, translating strategies into considered, fact-based and impactful plans
- Together with your peers you’ll calibrate our product/market fit and set the direction for new product or feature developments
- You’ll define ambitious goals for the channel owners and equip them with what they need to achieve them - budget, team capacity, guidance
- You’ll be an enabler to your team, giving each of them guidance and the support they require and acting both as a sounding board and a quality backstop for their work
- You’ll deploy your strong analytical skills and solve complex problems in a data-driven way. We live, breathe and sleep data
- You’ll create a sense of purpose for the team that generates trust, buy-in and respect. You’ll be celebrating success, encouraging others to share the spotlight
Our take
UK SME's are the backbone of a complex economy that is constantly changing, so the need for fast and responsive access to finance is becoming more and more important to ensure their success and growth. iwoca allows SMEs access to business loans in less than a minute, with its API and business marketplace partnerships.
With offerings like iwoca's, gone are the days where waiting up to eight weeks for a loan decision was viable. Its simplified business loans of £1,000 - £500,000 come with no fees attached, and applying online takes no more than five minutes. The ready availability of iwoca loans gives business owners a level of certainty, so that they can make instant decisions to help their business grow.
iwoca has made a number of partnerships with other players in the business finance space, including an impressive industry-first invoice checkout integration with QuickBooks. Funding raised by the company, which is now operating at net profitability, will enable it to meet a recent surge in demand for corporate loans. The company has made several billion in funding available to over 100,000 businesses since launching, positioning itself as a leading European fintech.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
33% female employees
-2% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Great opportunities available to learn from both individuals through shadowing, and teams through presentations and even secondment opportunities -..."
Funding (last 2 of 7 rounds)
Aug 2019
$13.2m
GRANT
Feb 2019
$26.4m
SERIES D
Total funding: $95.7m
Company benefits
- Flexible working across all teams.
- Twice a year we rent houses in places like Sicily and the French Alps where each team can work together for a week poolside.
- Share options after six months.
- Comprehensive health insurance and cash plans.
- Gym discounts and weekly yoga classes.
- Each floor of iwoca HQ has a fully stocked fridge for breakfast.
- Every Friday we unwind with beers and wine.
- Enhanced maternity and paternity leave for new parents plus a nursery benefit.
- Unlimited unpaid leave.
- The time and budget to invest in your professional development.
Company values
- Motivated: Going to work shouldn't feel like a slog, so we want everyone in the team to personally care about what they're working on. We stay motivated by celebrating our wins, learning from our mistakes, and always looking for new gaps to step into.
- Smart: At iwoca being smart isn't about what you know, it's about how you think. Smart thinking means looking at each problem by asking ‘why’ first, then figuring out ‘how’.
- Humble: We know all ideas are flawed, all code has bugs, and everyone makes mistakes - it’s how we learn. For us, being humble means you question yourself first, rather than your team.
- Growth Mindset: We think there's always a better way to solve a problem. So we never let ourselves get comfortable with being good enough.
Company HQ
Fitzrovia, London, UK
Articles
Leadership
Christoph Rieche
(CEO)7 years of experience in finance, most recently as a VP at Goldman Sachs.
James Dear
(Head of Systems & Numbers)Previously a VP at Deutsche Bank. Has a PhD in Physics from King's College London.
People progressing
Joined as a Customer Onboarder, moved into the Broker Team and has most recently been promoted to Partnerships Manager.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
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Diversity & Inclusion at iwoca
- We work hard to make iwoca a place where everyone feels welcome, where you can confidently be yourself. We understand that diversity isn't an optional add-on, it's the core ingredient of what makes us great.
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