Senior Creative Project Manager, Braze





+ Equity grants of restricted stock (RSUs)

Senior and Expert level

Customer engagement platform

Job no longer available


Customer engagement platform

1001+ employees


Job no longer available





+ Equity grants of restricted stock (RSUs)

Senior and Expert level

1001+ employees


Company mission

We’re passionate about forging connections between consumers and the brands they love.


Who you are

  • 5+ years of Project Management or Creative Operations experience in the client-side, in-house creative agency side of marketing
  • Strong understanding of the creative elements/requirements that go into marketing materials (ie. social and ad campaigns, email blasts, case study videos etc.)
  • Deep experience in project management tools and other office tools such as Asana, and Canva
  • A self-starter with the ability to work independently and as part of a team
  • Ability to handle a large volume of tasks simultaneously and with accuracy
  • High EQ: works well with others and adept at building positive relationships, resolving conflicts, and fostering a harmonious atmosphere within a team


  • SaaS platform experience
  • Experience with setting up/running a successful self-service model within a marketing org

What the job involves

  • Project Planning:
  • Responsible for defining a project’s scope, objectives, and deliverables in consultation with stakeholders
  • Development of a project plan that outlines the tasks, schedules, budgets, resources, and milestones needed to achieve the project goals
  • Resource Management:
  • Management of internal, freelance and vendor resources.
  • Scheduling, and ensuring the entire project team has the tools and materials needed to succeed
  • Budget Management:
  • Management of estimating costs, setting budgets, and controlling spending
  • Regular financial reporting to provide ongoing updates on the Brand Teams financial health is key to maintaining transparency and managing expectations
  • Stakeholder Communication and Partnership:
  • Responsible for communication with stakeholders, team members, ensuring everyone is informed and engaged
  • Conducting and attending meetings, and being the point of contact for any inquiries related to the project
  • Asana ticketing and tracking:
  • Responsible for being the gatekeeper and facilitator of the Asana ticketing process
  • Always looking to improve and find efficiencies
  • Development of Self Service Capabilities:
  • Work with the Brand Team to slowly develop self-serve capabilities for copy, video and visual ID assets
  • Work on Canva templating, DAM management, intro of AI capabilities. The more we can teach our Marketing team to self-serve the more time we have for larger projects

Otta's take

Sam Franklin headshot

Sam Franklin

CEO of Otta

Braze was founded out of an opportunity to build a company in the mobile space, inspired by the success of Android. This decision was driven by the belief that technology can help build stronger and more valuable relationships between brands and customers. It is now a leading customer engagement platform that powers connections between consumers and the brands they love.

Braze does this by delivering messaging experiences through push notifications, apps, and email, built specifically for today's always-connected customers. This replaces badly integrated tools and outdated databases, making customer relationships more personalised through cross-channel messaging, journey orchestration and AI-powered experimentation and optimisation. Through this, Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform.

As a venture-backed company, its clients now include Headspace, Canva, Max, Headspace, Domino's, Peloton and Depop. These clients use Braze to launch more effective messaging campaigns with less effort in the current mobile-first world. No doubt its placement on the 2024 US News Best Technology Companies To Work For list will draw in more talent, whilst its growth to 10 new offices across North America, APAC regions and Europe indicates promising growth.


Top investors

Few candidates hear
back within 2 weeks

42% female employees

10% employee growth in 12 months


Funding (last 2 of 8 rounds)

Oct 2018



Aug 2017



Total funding: $182.7m

Company benefits

  • Competitive Benefits: We've got you covered with high-quality medical, mental health, dental, and vision plans.
  • Flexible Vacation Policy: Take the time you need to balance your work and life in the way that suits you best.
  • Equal Paid Family Services: We offer fertility benefits along with equal paid parental leave, so you can focus your energy on your growing family.
  • Retirement Planning: We support you as you plan for your future. Braze will begin matching contributions into our retirement plan on your first day of employment.
  • Equity Stake: We provide equity to full-time employees—regardless of role or tenure—so that when we grow and succeed, you do, too.
  • Learning & Development: We support your professional growth through formal career pathing, the Braze University learning platform, and tuition reimbursement.
  • Remote Availability: Braze fosters an environment that harmonizes the needs of the business and the needs of its employees.
  • Global Presence: Our global presence—10 cities and growing—provides opportunities to work and connect with top talent around the world.
  • At Braze, we believe in the passion of our people. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony, as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity. In joining us, you will add your passions to our vibrant culture, and in turn we will empower you to make a tangible impact for our business.

Company values

  • Take Your Seat at the Table: Our community welcomes and respects your unique talents and perspective. Roll up your sleeves and join in - we’re building Braze together.
  • Don't Ignore Smoke: With constant vigilance, we help each other notice issues before smoke turns to fire. When others come to us, we celebrate the messenger and assist them however we can.
  • Shape the Future: We believe in the positive trajectory of change. We make investments, take calculated risks, and guide others down the path of our vision for the future.
  • Embrace Curiosity: We are explorers of details and new horizons. We embrace a growth mindset and pursue our curiosities to acquire new mastery and hone existing skills.
  • Seek the Truth: We combine intelligence with humility to challenge our assumptions and ask thoughtful questions. We make better decisions by deeply understanding our world.
  • Be a Human: Each of us contributes to the Braze culture through our individuality. We operate with integrity, and above all else, we are kind.

Company HQ

Midtown South, New York, NY


Previously a Software Engineer at Google and Bridgewater Associates before co-founding Braze in 2011.

After graduating cum laude in Computer Science at Harvard, Jon joined Bridgewater Associates' Core Technology department and worked on the Forbes Technology Council before co-founding Braze.

Salary benchmarks

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Diversity & Inclusion at Braze

  • Developing robust methods to track and measure representation data across different intersectionalities
  • Expanding our presence at affinity events, including conferences, meet-ups and in-house gatherings
  • Enhancing our manager training program to incorporate DEI-specific training within the curriculum
  • Integrating DEI concepts into existing training, including new hire onboarding
  • Launched a company-wide mentorship initiative, which aims to cultivate a richer employee experience and foster a sense of community throughout our workforce
  • Enhancing recruiting efforts and manager training to embed inclusivity in our business processes
  • Supporting 10 employee resource groups (ERGs) that represent diverse affinity groups and interests
  • Organized the ERG Lead Summit, which facilitates the exchange of experiences, insights, and best practices among ERG Leaders

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