Manager of Sales Engineering, Gong

$200-220k

OTE

JSON
Senior and Expert level
Chicago
San Francisco Bay Area
Gong

Revenue intelligence platform

Be an early applicant

Gong

Revenue intelligence platform

1001+ employees

B2BEnterpriseBusiness IntelligenceSaaSSales

Be an early applicant

$200-220k

OTE

JSON
Senior and Expert level
Chicago
San Francisco Bay Area

1001+ employees

B2BEnterpriseBusiness IntelligenceSaaSSales

Company mission

To help companies transform their revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth.

Role

Who you are

  • This role is ideal for someone who has experience managing pre-sales teams at high-growth companies and can adapt to quickly changing needs while maintaining processes to scale the team
  • 7-10 years of relevant sales engineering experience, including 2+ years of experience managing high performing sales engineering teams
  • Demonstrated ability to lead a customer-facing team - strong people management, mentoring, coaching and development experience
  • Know how to build trust amongst your team members and cross-functional stakeholders
  • High level of business acumen and understanding of how revenue leaders think
  • Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems
  • Experience with application data flows, AI/ML concepts, analytics, APIs, JSON and webhooks
  • Understanding of security and privacy pertaining to SaaS systems
  • Excellent verbal and written communication skills
  • Strong interpersonal and teamwork skills
  • Passion for technology and problem solving
  • Able to make the complex sound simple!

What the job involves

  • As a manager of the Sales Engineering team for the Corporate Business Unit, you’ll fill a key role in building and managing a team of sales engineers and creating processes and collateral to ensure that you can support your cross-functional stakeholders
  • Build & manage a team of Gong experts who thoroughly understand Gong in order to explain the technology to all types of users
  • Hire and develop Sales Engineers so they reach their full potential
  • Create processes and collateral to help your team and stakeholders
  • Improve existing processes and help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the finish line
  • Play an active role in training your team members on new features, processes, and collateral
  • Work alongside Sales and Customer Success leaders to manage the business and execute on strategic initiatives
  • Build and refine processes to eliminate bottlenecks and make teams more efficient. Additionally, create automation for tasks deemed repetitive and time-consuming
  • Be a steward of our company culture and enforce the team by living our Operating Principles

Our take

In the world of sales, relying on traditional methods like CRM notes for customer insights can be a time-consuming nightmare. Sales reps often spend hours sifting through data, yet crucial details get lost and decisions end up being based on guesswork. Recognizing this challenge, Gong founders saw the potential of AI to bridge the information gap.

Gong's innovative solution goes beyond simply recording customer interactions 0 it analyzes them as well. Gong identifies potential red flags and offers recommendations on the fly, helping reps navigate conversations toward successful closures.

With a proven track record and a global customer base that includes tech giants like LinkedIn, Slack, and Shopify, Gong is making its mark on the industry. The company is now focused on expanding its reach internationally and forging new partnerships, solidifying its position as a leader in AI-powered sales intelligence.

Kirsty headshot

Kirsty

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

8% employee growth in 12 months

Company

Funding (last 2 of 9 rounds)

Jun 2021

$250m

SERIES E

Aug 2020

$200m

SERIES D

Total funding: $586.1m

Company benefits

  • Mental health support resources
  • Weekly wellness events
  • Work from home stipend
  • Generous vacation days
  • Quarterly recharge company shutdowns
  • Parental leave
  • Employee equity
  • Retirement savings
  • Commuter & parking benefits
  • Training & development programs
  • Employee resource groups
  • Mentorship opportunities

Company values

  • Customer service
  • Trust
  • Diversity
  • Innovation

Company HQ

The East Cut, San Francisco, CA

Founders

Former CMO at Panaya and CEO at SiSence.

Eilon Reshef

(CPO)

Initially served as CTO at the company before transitioning into their current role. Co-founder and former VP of Webcollage (acquired by Answers in 2013).

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