Customer Success Engineer, AMCS
Performance sustainability for resource-intensive industries
Job no longer available
Performance sustainability for resource-intensive industries
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To drive sustainability in resource intensive industries through automation and digital transformation to realize an economically viable net-zero carbon future.
Role
Who you are
- Vocational training or studies with technical specialization and/or HSE orientation
- Professional experience in software support is a must
- IT affinity, service mentality, communication and problem-solving skills
- Secure knowledge of English and German, other languages are a plus
- Very good verbal and written communication skills
- Time and self-management
- Ability to work in a team
- Knowledge of HSE or ESG desirable
What the job involves
- Independently communicate to customers of the Quentic Software
- Record, analyse, discuss and develop solutions to specific customer questions or requirements
- Document and follow up as needed and record error messages and customer requests via e-mail and telephone
- Classify and analyse the suggestions
- Write tickets and communicate to internal stakeholders to help solve customer issues
Our take
AMCS is a global provider of performance sustainability solutions for resource-intensive industries such as waste management, recycling and transport. Leveraging cloud computing, artificial intelligence and other technologies, the company empowers its clients to work towards efficient, net-zero operations.
An industry leader, AMCS serves a wide range of clients including the likes of Ford, Philips and L'Oreal Groupe. It supplies numerous solutions that cover many sides of operations, including a transport software suite, ESG management tools and payment software.
Over the years, AMCS has bolstered the value of its offering with acquisitions such as that of Quentic, Utility Cloud and Figbytes. In total, the company has acquired over 15 firms - each time adding more capabilities to its roster. Recent backing from EQT will enable AMCS to continue to transform resource-intensive industries for the better.
Freddie
Company Specialist
Company
Funding (last 2 of 6 rounds)
Feb 2018
$110.4m
GROWTH EQUITY VC
Aug 2015
$49.7m
SERIES C
Total funding: $204.1m
Company benefits
- Choose how you work, hybrid or onsite
- Gain extensive training, guidance and support
- Work in an environment that is truly collaborative, innovative and supportive
- Have a clear pathway for your progression
- Make an impact and be part of digital ways to a cleaner world!
Company values
- Ongoing support
- Collaboration
- Flexibility
- Communication
Company HQ
Towlerton, Limerick, Ireland
Articles
Leadership
Jimmy Martin
(CEO)Has been CEO of the company for over 20 years. Before this, they were Head of Automation at Analog Devices.
Salary benchmarks
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