• Bachelor’s degree in Computer Science, Computer Engineering, or a related field
• 1-3 years of experience as a Software Engineer or Architect, with a strong background in solving complex business challenges. Experience in a client-facing or consulting role is highly desirable
• Proficiency in code/scripting/automation (e.g., SQL), and a solid understanding of e-commerce solutions, integration, and API connections
• Exceptional ability to convey technical concepts to non-technical audiences. Experience interacting with stakeholders at all levels, including Directors and above
• Demonstrated comfort and competence in managing client expectations, handling technical demands, and delivering under tight deadlines
• Strong sense of ownership and ability to navigate complex scenarios, balancing technical and business needs

Desirable

• A Solutions Architect at Instacart plays a crucial role in owning the technical design and solutioning responsibilities for our enterprise Retailer partners
• This role works directly with partners to onboard them onto our platform, integrate with our suite of APIs, and ensure that our solutions meet their specific needs
• The role involves high-level client interactions, managing technical and business requirements, and collaborating with internal teams to deliver exceptional solutions
• Instacart’s Professional Services team collaborates closely with leading retailers to develop and implement a wide range of tailored solutions
• With expertise in cloud architecture, solution design, and domain-specific systems, the team navigates complexities in loyalty programs, payments, and eCommerce platforms
• The team's work spans from straightforward integrations to highly complex, customized systems that drive retail innovation
• Specialists in our team are adept at designing and delivering scalable solutions that meet the diverse needs of the retail sector
• Their deep understanding of both technology and business ensures that each solution enhances the retailer's competitive edge
• Lead the design and execution of comprehensive solutions, addressing both system and business needs
• Develop solution proposals, drive execution, and ensure successful project launches.Build and maintain strong relationships with technical and business stakeholders at Enterprise Retailer partners
• Understand their requirements, constraints, and integration needs.Work closely with Product, Engineering, and Business Development teams at Instacart to ensure alignment and drive successful project outcomes.Serve as a subject matter expert on Instacart’s platform and external-facing APIs
• Provide deep technical insights and guidance to partners and internal teams.Develop tools, processes, and documentation to scale partnerships and enhance solution delivery
• Continuously seek ways to improve efficiency and effectiveness.Address complex business challenges and technical issues, balancing client needs with technical constraints
• Make trade-offs as necessary and raise risks proactively