Vice President of Global Strategic Partnerships, Klaviyo
$399-487k
1+ day a week in office
Intelligent marketing automation powered by customer data
Open for applications
Intelligent marketing automation powered by customer data
1001+ employees
Open for applications
$399-487k
1+ day a week in office
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- 10+ years of global partner management experience, experience at a hyper-growth SaaS company preferably having time in larger more mature companies and smaller earlier-stage companies
- 5+ years leading front-line partner managers and directors
- Proven ability to profitably and quickly scale revenue by driving new business opportunities
- A strategic go-to-market operator with an understanding of how to pull growth levers across marketing, partnerships, and product
- Proven ability to build customer empathy and provide input to product development to meet customer needs
- An exceptional leader with an ability to build and inspire high performing teams
- Demonstrated success operating in a cross-functional environment and delivering outcomes
- Analytical/problem-solving, data-driven mindset
- Strong coaching skills and a growth-mindset that comes from a deep belief in the development of their team
- Results-oriented, highly motivated, enthusiastic attitude and the ability to work independently
- Excellent verbal and written communication skills
- Strong leadership and presentation presence to a variety of external and internal stakeholders
What the job involves
- The VP of Global Strategic Partnerships will create and lead the global strategic partnerships function for Klaviyo and is responsible for setting and executing on the company’s overall strategic partnership sales strategy and vision.
- This individual will work with global marketing, sales, customer success and partnership leadership to identify, develop, and implement an effective partnership development strategy and objectives. They also will collaborate in ensuring product efforts are prioritized correctly to support the short- and long-term needs of the partnership objectives
- The immediate priority is to develop a strategic partnership with a known brand name GSI, such as Accenture or Deloitte, that will recommend Klaviyo to their upmarket customers while developing a B2C practice to build services surrounding Klaviyo
- You will build a high-performance business development team that will grow in line with the partnerships created and reflect Klaviyo’s core values as well as the GTM/Partnerships team’s key tenets. This is reflected by leading by example when it comes to: always putting the customer first; delivering a differentiated experience; collaborating radically; always learning; and being an owner
- Lead discussions with top GSIs to acquire them to join forces with Klaviyo (and Shopify) to develop a practice for B2C CRM and recommend Klaviyo up market. We want brand name GSIs on stage with us when we launch B2C CRM in Q1 2025
- Build a plan to scale a team of ~three (TBD) global strategic partnerships leaders to manage day to day activities with key partners as we add more strategic partnerships across GSIs and Marketplaces, for example. Size of the team will be dependent on the volume of new partnerships
- In conjunction with our Global Partnerships SVP, set the vision and growth strategy for global strategic partnerships and outline a multi-year path to deliver exceptional outcomes
- Set ambitious revenue targets and create detailed plans to deliver, prioritizing efforts for maximum impact on customer and business outcomes
- Set a data-driven operational cadence to create pace in a fast-growth environment. Drive excellence in our partnership motions, scaling our messaging and sales mechanics to increase efficiency and productivity
- Operate in tandem with cross-functional teams in global sales, marketing, partnerships, and product to deliver exceptional end-to-end customer experiences that translate into strong revenue growth
- Oversee all talent management and engagement aspects, in partnership with partner leadership, People Operations and Sales Enablement, to cultivate a culture of inclusivity, resiliency and integrity
- Continuously develop partner leadership by always leading from a place of empathy, partnership and expertise
- Deliver executive level presentations and business reviews to a variety of audiences
- Perform other related duties as assigned
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
- Generous and flexible PTO policy
- Participation in Klaviyo ESPP
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Leadership
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Salary benchmarks
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Diversity, Equity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group
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