Senior Program Manager, Amazon

Biz Ops, Prime Video EUX

Salary not provided
Senior level
London
Amazon

The largest online retailer and technology provider

Job no longer available

Amazon

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Job no longer available

Salary not provided
Senior level
London

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.

Role

Who you are

  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Experience in program or project management
  • Experience using data and metrics to drive improvements
  • Experience in complex problem solving, and working in a tight schedule environment

Desirable

  • Experience leading process improvements
  • Experience working cross functionally with non-tech teams
  • Experience writing crisp, clearly articulated and logically supported recommendations to senior management with minimal supervision
  • Experience operating with high level of independence
  • Demonstrated ability to engage and influence senior level executives
  • Proven ability to absorb, assess and retain large volumes of information

What the job involves

  • We are seeking an analytical Senior Program Manager, with strong written and verbal communication skills, to support the growth of Prime Video across Europe
  • You will accountable for translating strategy into action to drive internal business performance and ensure all teams are aligned and working towards our long-term business and service-level objectives
  • You will work backwards from our goals to create actionable milestones, drive all teams towards that mission through the management of our key business mechanisms (for e.g Quarterly Business Reviews), and lead critical strategic initiatives that don’t fall into any one-team’s remit
  • The ideal candidate will thrive in a quickly evolving industry landscape and will be able to work cross-functionally to take big ideas and implement realistic roadmaps to deliver results
  • You will be expected to clearly communicate goals, roles and responsibilities, and desired outcomes to both internal senior leadership and cross-functional teams
  • As a Sr PM, you will anticipate bottlenecks, provide escalation management, and ensure teams are on track against deliverables and goals
  • You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities
  • In this role, you will have the opportunity to execute programs and grow professionally alongside your colleagues as well as to help influence business strategy, make autonomous decisions and own programs/projects
  • Business partner with finance on setting our service and financial KPIs
  • Work with Cross Functional teams to ensure key roadmaps and activities are aligned to these short- and long-term business objectives
  • Manage regular business reviews to track progress and present to senior management
  • Lead strategic initiatives that span across all teams or don’t fit into any one team’s remit
  • Secure leadership and wider team buy-in with internal and external stakeholders for these strategic initiatives
  • Manage a cross-functional process to translate the desired outcome into specific tasks and owners
  • Track progress, setting up critical project reviews (CPRs) as needed, and manage through obstacles to deliver program objectives
  • Support sharing of knowledge across business, putting in place additional mechanisms, as necessary, to aid circulation of key learnings and changes across various PV countries and functions
  • Support the development and writing of strategic proposal documents from country level content/programming and functional teams, ensuring these account for and feed into wider business context

Salary benchmarks

Our take

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

Steph headshot

Steph

Company Specialist

Insights

Some candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
  • Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
  • Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
  • Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
  • Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
  • Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
  • Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer

Company values

  • Customer obsession rather than competitor focus
  • Passion for invention
  • Commitment to operational excellence
  • Long-term thinking

Company HQ

South Lake Union, Seattle, WA

Founders

Jeff Bezos

(Executive Chairman)

Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.

Andy Jassy

(President & CEO (not founder))

Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.

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