Senior Content & Channel Communication Manager, Amazon
AGS EMEA Field Benelux ENT/DNB
The largest online retailer and technology provider
Open for applications
The largest online retailer and technology provider
1001+ employees
Open for applications
1001+ employees
Company mission
Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.
Role
Who you are
- If you are a strategic thinker with a passion for crafting compelling narratives and a proven track record in building strategies to support the business comms of senior leaders, we encourage you to apply
- Experience in developing and managing acquisition marketing or channel programs
- Experience building, executing and scaling cross-functional marketing programs
- Experience developing and executing campaigns across a multitude of timezones and languages
- Experience using data and metrics to measure impact and determine improvements
- Experience presenting metrics and progress to goal to senior leadership
Desirable
- Experience driving direction and alignment with large cross-functional teams and agency partners
- Experience designing and executing joint marketing plans with strategic alliance partners with global footprint
- -Master's degree or MBA in Communications, Human Resources, or a related field
- -Experience working in a global organization with a diverse workforce
- -Proficiency in internal communication platforms, employee engagement tools, and data analytics software
- -Creative mindset with a keen understanding of organizational dynamics and change management principles
What the job involves
- The AWS EMEA Strategic Engagements & Comms team reports into the Chief of Staff for AWS EMEA, and is seeking a highly motivated Sr. Content & Channel Comms Manager to join our dynamic team
- This role is crucial in developing and executing our business communication strategy, aimed at enhancing employee engagement and fostering a cohesive understanding of the EMEA business strategy across the organization
- Join us in driving impactful messaging that resonates with our diverse EMEA talent and supports AWS's mission and values
- Develop and implement a comprehensive business communications strategy that aligns with Amazon's culture, values, and business objectives
- Manage the creation and distribution of engaging content across various internal channels, including intranet, email newsletters, and internal collaboration tools
- Collaborate with cross-functional teams, including HR, Internal Comms, and Leadership, to ensure consistent messaging and support key organizational initiatives
- Analyze employee engagement metrics and use insights to optimize communication strategies and improve overall effectiveness
- Oversee the business events and communications calendar, ensuring timely and relevant content delivery to employees at all levels
- Develop and manage leadership communications, including town halls, leadership messaging, and business-unit-wide announcements
- Stay updated on best practices in employee engagement and internal communications to continuously innovate and enhance our approach
Salary benchmarks
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist
Insights
Company
Company benefits
- Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
- Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
- Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
- Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
- Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
- Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
- Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
Company values
- Customer obsession rather than competitor focus
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Company HQ
South Lake Union, Seattle, WA
Articles
Founders
Jeff Bezos
(Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO (not founder))Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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