Service Desk, Crusoe Energy Systems
$80-100k
+ Stock options
5 days a week in office
Clean computing infrastructure
Open for applications
Clean computing infrastructure
201-500 employees
Open for applications
$80-100k
+ Stock options
5 days a week in office
201-500 employees
Company mission
To align the future of computing with the future of the climate.
Role
Who you are
- Prior experience with MDR/XDR platforms - Examples: (Sophos XDR, Crowdstrike, Huntress)
- Prior experience with Cloud Identity Mgmt platforms and SSO, SAML 2.0, and MFA
- Prior experience with MDM automation. - Examples: (GoogleMDM, Kandji, Intune)
- Prior experience working as an engineer at an MSP (project work)
- Prior experience working in a NOC/SOC desired
- Prior experience working in large enterprises with a large end-user pool
- Ability to administer MacOS and support Macs and Linux using the command line
- Experience with mobile device management (MDM) solutions, ticketing systems, and IT
- Documentation platforms. Manage, implement, and maintain SAAS platforms
- Technical knowledge of the Windows operating systems and experience with deployments and troubleshooting
- Excellent written, oral, and interpersonal communication skills
- Self-starter yet knows when to ask for help and works excellent in a team
- Must be able to pass a background check
- Our Company values speak to you, resonate with you, make sense to you and how you desire to work
Desirable
- Bachelor's Degree or equivalent experience plus 6+ years of working experience
What the job involves
- Crusoe Support Desk is responsible for Troubleshooting, configuring, and repairing servers, networks, infrastructure, Data Centers, SaaS applications, file shares, and other infrastructure issues
- It also works on projects with different teams and departments, alongside vendors, to deliver a seamless user experience for staff
- Onsite for Crusoe Industries & Crusoe HQ Hybrid
- Start to finish - User support Including:
- On/Offboarding
- Support Desk Projects
- Maintain tracking in JIRA on the project board
- Ticketing and Documentation
- End User support troubleshooting
- Manage onsite servers, storage, network, and VMware
- Be a documentation creator/editor
- Identify, log, and resolve technical problems with applications and systems
- Maintain accurate documentation on office systems, including trouble tickets and inventory
- Learn and Adopt new IT support and management platforms
- Assist IT Leadership in establishing processes
- Procure, deploy, support, and maintain IT infrastructure at Crusoe Industries
- The position requires being onsite at both the Arvada and Cherry Creek locations
- Other travel may also be required up to 20% (out of state)
- Located at our Arvada location 5 days a week onsite
- Steel toes are required while onsite at factory locations
- Ensure systems are compliant with security policies
- Timely communications and acknowledgments
Our take
Methane, that is mostly generated by flaring in the oil and gas industry, is a major contributor to global warming - as are the carbon emissions produced by global computing (especially bitcoin mining.) Crusoe Energy Systems reduces flaring, and repurposes waste natural gas into energy for these processes, thus removing methane from the atmosphere and simultaneously reducing the carbon footprint of computing.
Crusoe's mobile data centers can be deployed to generate power from methane waste at its source. As well as its patented Digital Flare Mitigation system, Crusoe is also working to enable alternative revenue streams for renewable and clean energy projects, with the ultimate aim to run data centers on renewable energy.
The company has connections with Kraken Oil & Gas, Devon Energy, Enerplus, and more; and its computing power is used by institutes such as MIT. The rising pressure to take action on climate change, coupled with the need for high-energy computing as more infrastructure moves online, has placed it in a massive industry. With the capability of its systems to reduce the equivalent of 8,000 tonnes per year of CO2 and 2023 debt financing amounting to $200 million in investment, Crusoe Energy Systems is well positioned to make an impact and drive for further success.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 4 rounds)
Apr 2022
$350m
SERIES C
Apr 2021
$128m
SERIES B
Total funding: $512.5m
Company benefits
- Stock options in a fast-growing, well-funded technology company
- Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
- Paid Parental Leave
- Paid life insurance, short-term and long-term disability
- Teladoc
- 401(k) with a 4% match
- Unlimited time off
- Cell phone reimbursement
- Tuition reimbursement
- Subscription to the Calm app
- Company paid commuter benefit; $100 per month
- Pet-friendly offices
Company values
- Cultivate an idea meritocracy
- Think like a mountaineer
- Relentless commitment to resource efficiency
- Tap into the collective genius
- Be and become your best self
Company HQ
LoDo, Denver, CO
Articles
Leadership
Cully Cavness
(President & COO)Started their career as an Energy Infrastructure Research Fellow before spending 3 years as a Business Development Manager at Recurrent Engineering and serving as CFO of Sword & Plough. They left their role as VP of Highlands Natural Resources to co-found Crusoe Energy Systems.
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