Manager of Account Management, Verto

Salary not provided
Mid and Senior level
London

2+ days a week in office

Verto

Simplifying cross-border payments in emerging markets.

Open for applications

Verto

Simplifying cross-border payments in emerging markets.

101-200 employees

FintechB2BEnterprisePaymentsSaaS

Open for applications

Salary not provided
Mid and Senior level
London

2+ days a week in office

101-200 employees

FintechB2BEnterprisePaymentsSaaS

Company mission

To make cross-border payments accessible for businesses and financial inclusion for all.

Role

Who you are

  • Bachelor’s degree or equivalent qualification
  • 4+ years working in an Account Management or Sales role, B2B experience is a plus
  • Exceptional communication skills, evidenced by a track record of nurturing long-term client relationships
  • Proficiency in strategic account expansion, demonstrated through evidence of successful account growth initiatives
  • Ability to collaborate seamlessly across departments and efficiently manage priorities in a dynamic setting
  • Familiarity with CRM software is advantageous
  • To be driven to work in a fast-paced, ambiguous, ever-changing start up environment, and can organise & prioritise your work independently
  • To be passionately committed to going above and beyond for your customers, pulling in whatever resources you need to deliver the best experience for them
  • Prior experience or interest in the cross-border payments industry is beneficial, though not mandatory

What the job involves

  • Actively nurture relationships with some of the largest and most exciting businesses operating in Africa, gaining a detailed understanding of their business, flow of funds and future endeavours
  • Champion Verto’s products, providing clients with personalised payments solutions tailored to their business, helping them to access global markets
  • Work with different parts of the business to provide prompt and creative solutions for clients, ensuring they receive a seamless cross-border payments experience
  • Broaden Verto’s relationship network by identifying and engaging with key decision makers within your clients’ business, fostering deeper connections and collaboration
  • Drive Verto’s evolution by actively seeking market feedback and gathering client perspectives, fuelling innovation across the business and ensuring we stay ahead of requirement changes
  • Lead and inspire a small team of dedicated Account Managers, fostering a collaborative and high performance environment that puts our clients’ needs first
  • Ensuring consistent and transparent communication channels to guarantee client satisfaction and steady progress towards shared objectives
  • Building a current and comprehensive profile of clients’ business to tailor our services effectively to their changing needs
  • Developing and adjusting personalised growth plans aligned with each client’s evolving business goals
  • Providing relevant market information to empower informed client trading decisions
  • Strengthening client engagement and showcasing Verto’s ongoing service value
  • Conducting comprehensive quarterly reviews with clients to assess performance and plan for future success

Salary benchmarks

Our take

Verto is a UK-based global B2B payment platform, specialising in assisting small to medium-sized businesses with their supplier transactions across borders. With a particular focus on African countries, Verto addresses the challenges associated with incompatible monetary transactions between African currencies and Western countries. By eliminating the need for intermediary currency conversions to dollars, Verto offers transactions that are up to nine times cheaper than those offered by traditional banks.

While many fintech companies have primarily focused on person-to-person transactions across borders, Verto stands out by catering specifically to small business transactions. This is a significant market, considering that 30% of global imports are sourced from foreign B2Bs. Verto's expansive reach extends to over 200 countries, exemplifying its forward-thinking approach in an increasingly interconnected world.

In 2022, Verto established partnerships with notable companies such as Locusnine, an Indian software company, and Xente, a Ugandan company. These collaborations serve as a testament to Verto's promising position within the industry. Building on these breakthroughs, Verto has ambitious plans to expand further into emerging markets in the coming years, capitalising on its innovative solutions and growing reputation.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

32% employee growth in 12 months

Company

Employee endorsements

Career progression

"Clear goal setting and KPIs with a new progression structure just released making development and personal career goals a priority and bi annual..."

Funding (last 2 of 3 rounds)

Sep 2021

$10m

SERIES A

Jul 2019

$2.1m

SEED

Total funding: $12.3m

Company benefits

  • 🌎 The opportunity to work from anywhere in the world for 30 days a year, allowing you the chance to learn more about the world and global economy (we also love it when people use this time to visit emerging markets)
  • ✈️ Access to our Employee Integration programme, giving you the opportunity to travel to and work with the team in our hubs in Kenya, Nigeria, South Africa and India
  • 💪 Discounted gym membership
  • 🥂 Regular company social events
  • 🤑 A Perkbox Subscription giving you discount to 1000s of retailers
  • 🥣 Free Deliveroo lunches on days in the office
  • 🏥 Private Vitality Health and Dental coverage for you and your family
  • 🍼 Generous parental leave policy
  • ☕ Stay refreshed: teas, coffee and beer on tap

Company values

  • Champion the mission: Verto is driven by curiosity and belief to solve cross-border payments pain points globally
  • Be the best: Verto is open, takes appropriate risks, adopts a results-driven approach, and are the best at what we do
  • Run with it: We are determined, seek challenges, take ownership of tasks, act fast and deliver results
  • Go the extra mile: Verto delivers beyond what is possible. We make impossible possible
  • Customer first: Verto is creative in solving existing problems and bold in designing a new and better experience for customers
  • We work as one: We value transparency, we share information, mistakes and successes

Company HQ

City of London, London, UK

Leadership

Previously Portfolio Manager at Arbitrage Capital Limited and Group Corporate Treasury at Lloyds Banking Group, Financial Analyst at American Express.

Previously Co-Founder at Tespoke, COO at Intelligent Robots Ltd and Co-Founder at Expedius.

Diversity, Equity & Inclusion at Verto

Alice Williams  headshot

Alice Williams (Head of Expansion Operations )

  • At Verto, we understand that diversity and inclusion aren't just buzzwords; they are critical elements that contribute to our overall success and innovation. As a business we're committed to driving financial inclusion across the world, starting in Africa, making diversity and inclusion a key pillar in both why our company exists and how we run our company
  • A diverse workforce fosters creativity and problem-solving, allowing us to better meet the needs of our global customer base and we're proud that our company consists of 22 different ethnicities
  • Our commitment to D&I starts from the top. We work closely with executives, managers, and employees to integrate D&I values into all aspects of our work culture, from hiring and retention to promotions and career development.
  • We actively seek to recruit from a wide talent pool, ensuring that we consider candidates from all backgrounds, experiences, and abilities. But our efforts don't stop at hiring; we strive to create an atmosphere where everyone feels valued and heard.
  • We work hard to create an inclusive environment that enables all employees to bring their full selves to work, driving engagement and productivity. We believe that the more diverse perspectives we have, the better decisions we make
  • We actively promote safe spaces and inclusivity groups offer support and acceptance, enabling individuals to express themselves freely. They foster understanding, celebrate diversity, and promote equality, creating a welcoming environment for all.

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