Corporate Account Manager, IDEXX
Europe
Veterinary diagnostics and cloud veterinary software
Open for applications
Veterinary diagnostics and cloud veterinary software
1001+ employees
Open for applications
1001+ employees
Company mission
To enhance the health and well-being of pets, people, and livestock.
Role
Who you are
- It’s essential you’ll have a strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence
- Strong interpersonal skills – ability to build strong relationships with customers & colleagues and to work with all levels internally and externally
- High levels of emotional intelligence are required to help professionally manage situations which may be challenging at times
- Solid analytical skills - ability to analyse problems, identify alternative solutions and implement recommendations in support of goals. You’re highly capable of assessing the marketplace and identifying customer needs
- You think strategically and you’re used to working with complex strategic accounts; this role is not just about the quick wins – you are equally comfortable working to longer term objectives
- Excellent verbal and written communication skills and presentation skills. Ability to present and explain information in a way that establishes rapport; persuades others; and gains understanding – fluent business English is essential
- You will be required to travel internationally, being close to an international airport is advantageous
- Demonstrated ability to influence and motivate teams to deliver products and services and meet customer expectations; it’s important you are able to influence without authority
- Being comfortable in dealing with ambiguity is a desirable trait. We don’t always have all the information to make a decision, when one needs to be made
- Situational agility is essential, you are tenacious and adapt quickly to change
- Project management skills including planning, scheduling, and meeting deliverables with the ability to build business plans and programmes are advantageous
What the job involves
- As a Corporate Account Manager at IDEXX, you’ll be responsible for a number of Corporate accounts in Europe
- This role is essential to build and execute plans as well as collaborate and manage the expectations of our internal and external customers
- Corporate Accounts have doubled in recent years, a trend which will continue; therefore, it is essential that we work effectively and proactively with our network
- Your day to day will be (but not limited to) – having meetings with key decision makers/influencers in customer leadership; this could be at head office, country managers, operation managers, clinical board leads, learning and development or marketing
- It’s essential we are aligning with anyone who has decision rights with how their customers/clinics work with IDEXX diagnostics
- The Strategic partner to the accounts – You’ll develop, evolve, and strengthen strategic partnerships and relationships
- Coordinating with/across your accounts to meet the customer needs
- Identifying business and economic challenges of the market in which the customer operates, recommending, driving, and implementing solutions
- Collaborating with the Director of Corporate Accounts to develop strategic plans to develop the projects required to achieve success & facilitate delivery to the customer
- Partnering cross-functionally across IDEXX Organization to facilitate and coordinate business, sales, and technical assistance in support of the Corporate Account business plans and programmes
Our take
IDEXX was founded in 1983 to run diagnostics for Veterinary Practices of all sizes. Some of its software products include Cornerstone, Ezyvet, Neo, VetConnect PLUS, and more. It also provides solutions for livestock, poultry and water testing.
The global veterinary practice management software market, characterized by increasing awareness of animal health across the globe, is expected to reach over USD 1.59 billion by 2030.
IDEXX continues to develop innovative products such as its most recent Vello, a pet owner engagement software. This engagement platform tackles the age-old problem of communication clarity between veterinary professionals and customers. IDEXX's broad product range and generous funding rounds exemplify its place as a leader in the veterinary software market.
Steph
Company Specialist
Insights
Company
Company benefits
- Work From Home Opportunities
- Contribution To Pension plan
- Medical Insurance
- Life Insurance
- Annual Leave
- Virgin pulse
- Maternity and Paid Parental Leave
- 24/7 Employee Assistance Programme
- Bike Plan
Company values
- Achieve and sustain market leadership
- Exceed the expectations of customers
- Empower and reward our employees
- Innovate with intelligence
- Cultivate entrepreneurial spirit
- Contribute to our communities
Company HQ
Westbrook, ME
Articles
Founders
Jay Mazelsky
(CEO (Not Founder))Currently Board Member at Dentsply Sirona. Previously Senior Vice President at Philips Healthcare and worked at Hewlett Packard between 1988 and 2001.
Diversity & Inclusion at IDEXX
- IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
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