Director of Product, HeliosX
Dermatica
1+ day a week in office
Profitable HealthTech, multiple sites delivering medicine and skincare to users in US + UK
Job no longer available
Profitable HealthTech, multiple sites delivering medicine and skincare to users in US + UK
101-200 employees
Job no longer available
1+ day a week in office
101-200 employees
Company mission
Making healthcare more accessible. 🚀
Role
Who you are
- Strategic thinker: A strong track record of successfully delivering Product vision, multi-year strategy, and transformation within a customer-centric and commercially minded business
- Product Experience: Extensive product management experience delivering highly successful and innovative products ideally with experience in D2C or ecommerce
- Leadership: You have successfully managed multiple Product teams and successfully managed large initiatives cross-functionally. You are able to influence the organization and to motivate your colleagues and make them grow
- Customer-Obsessed: You are passionate about the customers and have success stories on how you used continuous discovery to identify meaningful opportunities
- Insights Driven: You don’t take decisions without solid insights to back your assumptions and you always get the data you need to move on
- Acting like an owner: You're a driven, autonomous, highly communicative, data-driven decision-maker
- Collaboration: You’re confident enough know when you’re the subject matter leader but humble enough to know when you need to pull in expertise. You’re conscious that direction at VP level needs deep engagement and thoughtful management across the business
What the job involves
- Develop a deep understanding of all customers (foremost our patients, but also our clinicians, our Pharmacy and Customer Service teams), and continually acts as a voice for these customers. Put a framework in place for maintaining clear channels of communication to customers, and in gathering regular feedback & input
- Understand customer and market needs, analyse market offerings and competitor capabilities
- Develop an exceptionally strong team of product managers and designers by recruiting, training and ongoing coaching driving relentlessly high standards
- Create a strong product culture including: continuous and rapid testing and learning, continuous innovation, true cross functional collaboration and building empowered and inspired product teams
- Establish yourself as a domain expert for each of our healthcare products, and develop a deep understanding of how we deliver healthcare to our customers
- Work with the CEO and SLT to develop and champion a compelling product vision, strategy and roadmap in support of HeliosX’s goals and objectives
- Think strategically and build a compelling product strategy that includes a strong understanding of (i) who the customers really are, (ii) what it means to win in the market, (iii) how to differentiate as a product and company, and (iv) how to build compelling and remarkable products for our customers
- Develop processes needed to run product development efficiently, prioritise product decisions, and launch products; Use product management methodology including short-term and long-term prioritisation to drive a comprehensive roadmap
- Leading and measuring your strategy through a clear OKR framework that aligns with the wider business goals, tracking and reporting on targets, goals and progress
- Monitor and measure metrics that are critical to the success of our products (e.g. conversion, retention, monetisation)
- Work closely with our Engineering team to enhance and develop processes to optimise execution and maximise velocity
Salary benchmarks
Otta's take
Theo Margolius
COO of Otta
Many industries have developed in order to provide clients with an excellent experience and rapid delivery, but the healthcare sector remained a slow and cumbersome experience. The company was founded in order to solve this problem and improve the efficiency of the healthcare sector through technology.
HeliosX Group aims to improve the quality, accessibility and affordability of healthcare across the UK, US and Europe. The group is mainly interested in the medical, dermatology, and nutritional supplement sectors. The group was founded in 2013 and it includes 4 companies: Dermatica (personalised skincare brand), MedExpress & ZipHealth (online medical consultations & pharmacy) and their men's health brand, RocketRx.
HeliosX Group helped patients across the UK and internationally. The company's main priority is to continue growing, both geographically and in terms of our product offering, to ensure we can continue making healthcare accessible to as many people as possible.
Insights
Some candidates hear
back within 2 weeks
66% female employees
34% employee growth in 12 months
Glassdoor (3.6)
Trustpilot (4.3)
Company
Employee endorsements
Team energy
"Empathic and energetic team is what makes you feel good when you go to work Monday morning. Imagine how important it is if you work remotely! And I..."
Company benefits
- Equity for Everyone
- Monthly Socials
- Health Insurance
- Gym discount
- Learning and training
- Flexible working
Company values
- 🥇 Putting Customers First
- 🫶 Build Team Excellence
- ⌛ Today Not Tomorrow
- 🧠 Thinking Differently
- 🎬 Act Like an Owner
- 🎯 Keep it Simple
- 💸 Do More With Less
- 🗣️ Communicate Candidly
Company HQ
London, UK
Founders
Dwayne D'Souza
(Founder & Chairman of the Board)After graduating from the University of Cambridge and gaining experience as a Software Engineer and later in Algorithmic Trading, Dwayne founded HeliosX in 2013.
Stuart Peak
(CEO)Share this job
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