Senior Technical Program Manager, Hims & Hers

Operations

$157.5-180k

+ Equity

Senior and Expert level
Remote in US
Hims & Hers

Multi-specialty telehealth platform

Open for applications

Hims & Hers

Multi-specialty telehealth platform

1001+ employees

HealthcareB2CPersonal healthBeautyWellbeingeCommerce

Open for applications

$157.5-180k

+ Equity

Senior and Expert level
Remote in US

1001+ employees

HealthcareB2CPersonal healthBeautyWellbeingeCommerce

Company mission

To help the world feel great through the power of better health.

Role

Who you are

  • The ideal candidate will have a strong background in Retail or Healthcare technology and program management
  • 8+ years of relevant work experience in project management or related role
  • A bachelor's degree in a relevant field, such as business, project management, engineering, or a related discipline
  • Prior experience managing projects or programs of increasing complexity and scope
  • Strong leadership skills to effectively manage and motivate cross-functional teams—excellent presentation, management, and interpersonal skills for working with team members, stakeholders, and customers
  • Proficiency in managing program budgets, tracking expenses, and ensuring financial objectives are met
  • Skills in identifying, assessing, and mitigating risks associated with program activities
  • Proficiency in building and maintaining positive relationships with stakeholders, clients, and team members

What the job involves

  • We are looking for a highly motivated and experienced Technical Program Manager to join our dynamic team
  • This role will involve collaborating with cross-functional teams to plan, execute, and deliver complex projects on time and within budget
  • The Technical Program Manager will play a critical role in ensuring the successful launch of various projects and initiatives related to our technology roadmap
  • Lead the planning and execution of projects from concept to production, including defining project scope, milestones, and deliverables
  • Develop detailed project schedules, resource plans, and budgets to ensure alignment with organizational goals and objectives
  • Coordinate with internal teams, external vendors, and suppliers to drive project progress and resolve technical challenges
  • Provide guidance and support on technical decisions, leveraging your expertise to drive innovation and optimization
  • Work closely with technology, products, and, operations teams to align project goals and priorities
  • Coordinate with marketing, finance, accounting, and legal departments to facilitate the necessary workflows
  • Facilitate communication and collaboration across functional groups, ensuring a clear understanding of project requirements and dependencies
  • Successful negotiation with stakeholders to maintain alignment across the organization
  • Drive cross-functional problem-solving and decision-making to address issues and achieve project milestones
  • Proactively identify project risks and develop mitigation strategies to address potential obstacles and challenges
  • Monitor project progress and performance metrics, implementing corrective actions as needed to keep projects on track
  • Anticipate and resolve issues related to resource constraints, technical dependencies, and changes in project scope
  • Communicate project status, milestones, and key updates to stakeholders at all levels of the organization, including executive leadership
  • Solicit feedback from stakeholders and incorporate input to drive continuous improvement and alignment with business objectives
  • CapEx and OpEx budget planning and tracking

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

Hims & Hers is a direct-to-consumer brand made for men and women, offering products for skin care, birth control, erectile dysfunction, hair loss and more. The company aims to create an open and honest culture of care that is accessible for everyone, no matter who you are or where you live.

Hims & Hers approach healthcare differently through a telemedicine approach combined with a comprehensive wholesale and branding strategy. This allows customers to get diagnosed and treated at a lower cost and with greater convenience whilst the company simultaneously increases customer brand's presence across the US.

The company is increasingly focused on becoming a modern healthcare brand, and has a huge addressable market to go after. Recent launch of an app has helped the company grow significantly. Further, it is focusing investment into platform infrastructure and the development of partnerships with physical stores including retail giant Walmart, as well as continuing to launch new products such as its range of volumising shampoos.

Insights

Led by a woman
Top investors

Few candidates hear
back within 2 weeks

38% employee growth in 12 months

Company

Funding (last 2 of 4 rounds)

Jan 2019

$100m

LATE VC

Jul 2018

$50m

SERIES B

Total funding: $197m

Company benefits

  • Dental insurance
  • Maternity & Paternity Leave
  • Gym Membership
  • Commuter Checks & Assistance
  • Work from home opportunities
  • Health insurance

Company HQ

Marina District, San Francisco, CA

Founders

Previously co-founder of Atomic, Homebound, Terminal and Bungalow and Investor & Advisor at Stable Auto, TalklQ, and Mira Technologies.

Hilary Coles

(Senior VP Brand & Innovation)

Previously earned an MBA from the Kellogg School of Management at Northwestern University.

Jack Abraham

(Investor)

Founder and Managing Partner of Atomic. Co-Founder and Investor at Replicant, Raydiant, Bungalow, Homebound, Terminal and Zenreach.

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