Labor Relations Manager, Salesforce
North
World's leading CRM provider
Open for applications
World's leading CRM provider
1001+ employees
Open for applications
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Bachelor's degree in Human Resources, Labor Relations, Law, Business Administration, or a related field
- Extensive experience in labor relations management within a high-tech or multinational company, with a focus on operations in the region
- In-depth knowledge of local labor laws, regulations, and works council structures, with focus on Belgium Employment laws
- Proven track record of successful negotiation, mediation, and conflict resolution skills
- Strong interpersonal, communication, and influencing skills, with the ability to build trust and credibility at all levels of the organization
- Strategic thinker with the ability to develop and execute labor relations strategies aligned with business objectives
- Analytical mindset with proficiency in data analysis and reporting
- Fluency in Dutch and English, both written and verbal
What the job involves
- We are seeking an experienced and dynamic Labor Relations Manager to join our team, working closely with the existing Labor Relations Manager, ES Business Partners and wider Employee Success team to enhance our approach to labor relations
- Reporting to the Head of Labor Relations EMEA, as the North region Labor Relations Manager, you will be responsible for fostering effective communication and collaboration between management and employees in Salesforce’s North region operations (covering the Netherlands, Belgium, and Nordics)
- You will play a critical role in ensuring compliance with labor laws and regulations, resolving disputes, and promoting a harmonious work environment conducive to productivity and employee satisfaction
- Labor Relations Strategy: Develop and implement strategic initiatives to maintain positive relationships with employee representatives, and works councils in accordance with local labor laws
- Negotiation and Mediation: Lead collective bargaining negotiations, mediate disputes, and resolve conflicts between management and employee representatives to achieve mutually beneficial outcomes
- Compliance Management: Stay abreast of changes in labor laws and regulations across the region, ensuring company policies and practices remain compliant. Provide guidance to management on legal requirements and best practices related to labor relations
- Employee Engagement: Collaborate with Employee Success and management teams to develop programs and initiatives aimed at enhancing employee engagement, satisfaction, and retention
- Conflict Resolution: Act as a trusted advisor and mediator in resolving individual and collective labor disputes, grievances, and conflicts in a fair and timely manner
- Communication: Facilitate transparent communication channels between management and employees, ensuring all parties are informed and involved in decision-making processes that affect their work and well-being
- Training and Development: Provide training and support to managers and supervisors on labor relations policies, procedures, and practices to ensure consistency and compliance across the organization
- Data Analysis: Analyze labor relations data and metrics to identify trends, issues, and areas for improvement. Develop reports and recommendations to drive continuous enhancement of labor relations strategies and practices
- Networking: Leverage existing networks and establish new connections with relevant unions, labor representatives, and the labor inspectorate. Stay abreast of industry trends and changes in labor laws to ensure compliance and proactively address potential issues
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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