Senior Product Manager, Braze

User Targeting





+ RSUs

Senior and Expert level
New York

Customer engagement platform

Open for applications


Customer engagement platform

1001+ employees


Open for applications





+ RSUs

Senior and Expert level
New York

1001+ employees


Company mission

We’re passionate about forging connections between consumers and the brands they love.


Who you are

  • 5+ years of Product Management experience
  • Familiarity with marketing, personalization, and segmentation
  • Strong communication, collaboration, organization, and persuasion skills
  • A proactive, positive, can-do attitude. You drive projects to completion excellently, and are always looking for new ways that processes and products can be improved
  • Ability to work within a cross-functional team and balance multiple projects at once
  • Eagerness to learn and grow
  • Bonus Points:
  • Experience at a B2B SaaS company
  • Marketing industry experience or subject matter expertise

What the job involves

  • We are seeking a Senior Product Manager to join Braze’s User Targeting team
  • Braze’s User Targeting team is responsible for the functionality within our solution that enables customer engagement professionals to segment their customer base and target those segments
  • It is a key capability that drives personalized customer experiences and enables marketers to better understand their audience
  • As the Product Manager for our User Targeting team you will:
  • Build and own the vision, strategy, and product roadmap for your product area and work closely with engineers and product designers to bring new products and features to life
  • Immerse yourself in understanding our customers, market trends, and the technology landscape
  • Understand customer needs for personalization and segmentation
  • Stay abreast of our evolving product offerings and work with teams to enhance our products accordingly
  • Collaborate with User Experience Researchers to uplevel your knowledge and empathy for our customers and their use cases, and to help you identify future product opportunities
  • Ensure the continued quality and stability of your product
  • Refine our technology and processes to enable us to innovate more swiftly with minimal impact on our customers
  • Leverage product analytics and research to make informed decisions
  • As part of the User Targeting team, you'll have the autonomy to shape the future of our product
  • You'll be at the forefront of exploring new possibilities and making strategic decisions that could revolutionize the way our customers build targeted and personalized customer experiences
  • This role offers an exciting opportunity to work on challenging projects that are at the cutting edge of our industry

Otta's take

Sam Franklin headshot

Sam Franklin

CEO of Otta

Braze was founded out of an opportunity to build a company in the mobile space, inspired by the success of Android. This decision was driven by the belief that technology can help build stronger and more valuable relationships between brands and customers. It is now a leading customer engagement platform that powers connections between consumers and the brands they love.

Braze does this by delivering messaging experiences through push notifications, apps, and email, built specifically for today's always-connected customers. This replaces badly integrated tools and outdated databases, making customer relationships more personalised through cross-channel messaging, journey orchestration and AI-powered experimentation and optimisation. Through this, Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform.

As a venture-backed company, its clients now include Headspace, Canva, Max, Headspace, Domino's, Peloton and Depop. These clients use Braze to launch more effective messaging campaigns with less effort in the current mobile-first world. No doubt its placement on the 2024 US News Best Technology Companies To Work For list will draw in more talent, whilst its growth to 10 new offices across North America, APAC regions and Europe indicates promising growth.


Top investors

Few candidates hear
back within 2 weeks

42% female employees

10% employee growth in 12 months


Funding (last 2 of 8 rounds)

Oct 2018



Aug 2017



Total funding: $182.7m

Company benefits

  • Competitive Benefits: We've got you covered with high-quality medical, mental health, dental, and vision plans.
  • Flexible Vacation Policy: Take the time you need to balance your work and life in the way that suits you best.
  • Equal Paid Family Services: We offer fertility benefits along with equal paid parental leave, so you can focus your energy on your growing family.
  • Retirement Planning: We support you as you plan for your future. Braze will begin matching contributions into our retirement plan on your first day of employment.
  • Equity Stake: We provide equity to full-time employees—regardless of role or tenure—so that when we grow and succeed, you do, too.
  • Learning & Development: We support your professional growth through formal career pathing, the Braze University learning platform, and tuition reimbursement.
  • Remote Availability: Braze fosters an environment that harmonizes the needs of the business and the needs of its employees.
  • Global Presence: Our global presence—10 cities and growing—provides opportunities to work and connect with top talent around the world.
  • At Braze, we believe in the passion of our people. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony, as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity. In joining us, you will add your passions to our vibrant culture, and in turn we will empower you to make a tangible impact for our business.

Company values

  • Take Your Seat at the Table: Our community welcomes and respects your unique talents and perspective. Roll up your sleeves and join in - we’re building Braze together.
  • Don't Ignore Smoke: With constant vigilance, we help each other notice issues before smoke turns to fire. When others come to us, we celebrate the messenger and assist them however we can.
  • Shape the Future: We believe in the positive trajectory of change. We make investments, take calculated risks, and guide others down the path of our vision for the future.
  • Embrace Curiosity: We are explorers of details and new horizons. We embrace a growth mindset and pursue our curiosities to acquire new mastery and hone existing skills.
  • Seek the Truth: We combine intelligence with humility to challenge our assumptions and ask thoughtful questions. We make better decisions by deeply understanding our world.
  • Be a Human: Each of us contributes to the Braze culture through our individuality. We operate with integrity, and above all else, we are kind.

Company HQ

Midtown South, New York, NY


Previously a Software Engineer at Google and Bridgewater Associates before co-founding Braze in 2011.

After graduating cum laude in Computer Science at Harvard, Jon joined Bridgewater Associates' Core Technology department and worked on the Forbes Technology Council before co-founding Braze.

Salary benchmarks

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Diversity & Inclusion at Braze

  • Developing robust methods to track and measure representation data across different intersectionalities
  • Expanding our presence at affinity events, including conferences, meet-ups and in-house gatherings
  • Enhancing our manager training program to incorporate DEI-specific training within the curriculum
  • Integrating DEI concepts into existing training, including new hire onboarding
  • Launched a company-wide mentorship initiative, which aims to cultivate a richer employee experience and foster a sense of community throughout our workforce
  • Enhancing recruiting efforts and manager training to embed inclusivity in our business processes
  • Supporting 10 employee resource groups (ERGs) that represent diverse affinity groups and interests
  • Organized the ERG Lead Summit, which facilitates the exchange of experiences, insights, and best practices among ERG Leaders

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