Sales Associate, Away
$18 CAD per hour + Bonus + Equity
Office located in Yorkdale, Toronto
Luggage for the modern traveller
Be an early applicant
Luggage for the modern traveller
501-1000 employees
Be an early applicant
$18 CAD per hour + Bonus + Equity
Office located in Yorkdale, Toronto
501-1000 employees
Company mission
To transform travel to inspire people to get Away more and see more of the world.
Role
Who you are
- Excellent communicator with a passion for people
- Comfortable working with all types of personalities
- Maintains cool under pressure
- An effective and expedient problem-solver with a keen attention to detail
- Team player with a "no task is too small" attitude
- Enjoys working in a fast-paced and ever-changing environment
- Passionate about transforming travel (but that’s a given!)
- Ability to pull, push, lift, and carry up to 25 pounds throughout the duration of a work shift
- Ability to stand/be on feet for extended periods of time throughout the duration of a work shift
- Ability to bend, squat, twist, and reach as needed throughout the duration of a work shift
What the job involves
- Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to get away more
- In support of our mission, we are seeking a Full-Time Sales Associate to join our Toronto, Yorkdale team
- Our Retail team creates a transformative experience that inspires a global community
- We build connections with our community through product expertise and merchandising, world-class-service standards, and operational excellence
- We pride ourselves in owning the offline touch point for our community, and use it as an opportunity to create more Away fans
- The ideal candidate will represent the Away brand by providing best-in-class support to all of our customers from the moment they step foot in the door until the moment they leave
- You will directly contribute to the store’s success by having unparalleled customer interactions and by honing deep product expertise
- Provide exceptional customer service to every person, every time
- Deliver a memorable experience to each and every customer in a way that is uniquely Away
- Represent our brand and our core values
- Maintain the highest level of product knowledge and expertise. Help customers navigate through the shopping, product and sales journey
- Maintain the integrity of the space and uphold our visual standards
- Work in-store programs and events as needed
- Assist with any necessary processes and operations to keep the store alive and thriving!
Our take
Away took on a market that was being ignored by everyone else - luggage - and it's had great success bringing innovation to a product that has been unchanged for decades. With simple touches like adding a mobile charging pack inside the suitcase, it has given luggage a big overhaul, and has survived through both a global pandemic and controversial former CEO.
The company, now headed by co-founder Jen Rubio, spent some time revamping its core business and working on its workplace culture, and has successfully grown its internal infrastructure and retail presence in the last couple of years. In 2022 it partnered with United - its first partnership with a major airline - to provide customers with onboard amenity kits, which represents another step in the company's impressive return to form.
Steph
Company Specialist
Insights
Many candidates hear
back within 2 weeks
65% female employees
11% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2020
$35m
LATE VC
May 2019
$100m
SERIES D
Total funding: $216m
Company benefits
- Stock options
- Paid Time Off
- Health coverage
- 401(k)
- Family leave
- We provide the conditions for you to achieve remarkable things
Company values
- Make great new things - Have high standards for our products, our experiences, our work, our people. Innovate, then iterate — don’t be afraid to rethink things
- Be the customer - Be incessantly curious about what travelers want from us, need from us, expect from us. Then make it happen
- Own it - We are all owners, founders, shareholders, entrepreneurs. When we’re accountable for the results, we’re empowered to build anew. You’ve got this — and we trust you
- We belong here - We are a community of people who appreciate, respect, and care for each other. Prioritize diversity in people and thought. And most of all, be yourself
- Do good as you do well - We all have a responsibility to create positive change socially, environmentally, economically. Keep an eye on the right thing as you’re doing the smart things
Company HQ
SoHo, New York, NY
Articles
Leadership
Jen Rubio
(CEO)Trustee of the Whitney Museum of American Art. Previously Head of Social Media at Warby Parker, and Global Head of Innovation for AllSaints.
People progressing
Joined as a Social Media Assistant. Promoted to Social Media Manager within 3 years.
Salary benchmarks
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