Director of Brand Safety Product Operations, DoubleVerify
AI Curation
$160-220k
This role will also be eligible for bonus/commission (as applicable) and equity
Software platform for digital media
Open for applications
Software platform for digital media
1001+ employees
Open for applications
$160-220k
This role will also be eligible for bonus/commission (as applicable) and equity
1001+ employees
Company mission
DV's mission is to give advertisers clarity and confidence in their digital investment - across buying platforms, channels and media formats.
Role
Who you are
- The successful candidate has demonstrated the ability to deliver world-class team building and drive operational excellence with a customer focus
- They also have a passion for diversity, equity, and inclusion, and are excited to build industry leading programs for supporting our workforce
- Cultivate and grow a multi-layer organization consisting of managers, specialists, and contractors, and quantify their impact on the larger business
- Own operational KPIs and labeled data pipelines, and lead reporting to executive, management and individual contributor audiences. Drive accountability and results from your team to grow our impact on the business
- Manage vendor partnerships for contract workforces and content classification tools, and drive the strategy for enabling AI classification in new media types, languages and markets
- Deliver change management consistency and own access, onboarding, and operational updates in partnership with our Product Policy, IT, and HR teams
- Collaborate with stakeholders from product, data science, and engineering to ensure operational support requirements are defined and forecasted when bringing new products to market
- 8+ years of management experience in a technology company focused on product operations and/or trust and safety, with proven results managing a multi-site operation and leading workforces of 200+ individuals
- 4+ Years of experience developing management teams with successful career growth results
- Demonstrated success supporting product launch efforts for new AI and ML products, and forecasting workforce requirements to support them
- Proven ability to influence and drive improvement in communication across multiple product business functions and throughout the organization
- Expertise in internet and AI safety subject matter including content safety standards, user privacy regulations, and workforce exposure risks for sensitive materials
- Experience analyzing, forecasting, and presenting operational metrics of efficiency, cost, and accuracy to senior leadership. Track record of using these measurements to improve team and individual performance
- Knowledge of SQL and expertise in building data collection and visualization processes
- Fluency in driving automation and interest in deployment of gen AI to improve operational KPIs
- Experience defining and developing internal tool features for operational teams
- Working knowledge of the digital advertising ecosystem
What the job involves
- DoubleVerify is seeking a Director of AI Product Operations, Brand Safety and Suitability to to champion operational excellence in our NYC site and advance our global partnerships, workforce management systems, and data labeling strategy
- This role will be responsible for developing a team of managers, conducting workforce and change management initiatives, and increasing the impact of our cross-functional work with product, policy, engineering, and data science
- You will promote a data-driven culture attuned to DoubleVerify’s core values and improve the quality and velocity of delivery of manual classification, AI curation and ML evaluation operations
- You will also build new processes and deliver improved classification strategies in close collaboration with product management, labeling vendors and internal workforces
- You will mitigate operational risks through effective change management, and establish short and long-term goals that are measured and evaluated regularly
- Our projects often span offices, time zones, and hemispheres, and you will enable coordination, communication, and success across the globe, with a direct impact on the safety and suitability of advertising for the world’s biggest brands and social platforms
Our take
The importance of digital advertising continues to grow, but it can be difficult for companies to protect their brand identity online. DoubleVerify solves this problem using software that monitors campaign performance in real-time.
Since it was first launched, DoubleVerify has successfully carved out an impressive market share, and now boasts customers such as digital advertising giant Facebook as long-time customers. Its success is largely owed to the quality of its technology, which far outperforms that of its rivals. DoubleVerify has consolidated its success by expanding the range of languages its tools support. It has also expanded into new markets such as Australia and New Zealand, a key indicator of the company’s continued growth.
The digital ad space is changing constantly, and DoubleVerify will need to remain as agile and adaptive as it is at present in order to compete with rivals such as Tremor and Quantcast. A 2021 IPO was followed by two rounds of funding and several product releases, including a tiered brand suitability tool as well as key executive hires.
Freddie
Company Specialist
Insights
Company
Funding (last 2 of 4 rounds)
Oct 2020
$350m
GROWTH EQUITY VC
Aug 2011
$33m
LATE VC
Total funding: $396.5m
Company benefits
- Health and Fitness Reimbursement
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
- 401k
- Healthcare coverage
- Virtual company events
- Tuition reimbursement
Company values
- Passion - We are driven
- Accountability - We do what's right (the right way).
- Collaboration - We deliver better together.
- Trailblazing - We invent a way.
Company HQ
SoHo, New York, NY
Articles
Leadership
Mark Zagorski
(CEO (Not Founder))Previously worked as Executive Vice President of Nielsen. Also served as CEO of Telaria and Recruitics.
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