Senior Business Analyst, Vonage

Salary not provided
SQL
AWS
Python
Tableau
R
Go
Airflow
Salesforce
Snowflake
Sagemaker
Senior level
New York

More information about location

Vonage

Cloud-based communications APIs

Open for applications

Vonage

Cloud-based communications APIs

1001+ employees

B2BEnterpriseCommunicationSaaSAPI

Open for applications

Salary not provided
SQL
AWS
Python
Tableau
R
Go
Airflow
Salesforce
Snowflake
Sagemaker
Senior level
New York

More information about location

1001+ employees

B2BEnterpriseCommunicationSaaSAPI

Company mission

To make communications more flexible, intelligent, and personal to help enterprises stay ahead.

Role

Who you are

  • Bachelor’s Degree (preferably in Business, Economics, Statistics or Computer Science)
  • 5+ years of experience in data analytics role (preferably in a SaaS business)
  • Understanding and experience working with Salesforce CRM
  • Experience working independently with a wide range of stakeholders, from other analysts to senior management
  • Advanced knowledge of fundamental analytical, statistical techniques, attribution results, forecasting, simulation and data optimization
  • Strong technical capabilities with AWS Environments (Sagemaker, etc), SQL, data warehouses, ETL processes, and data integration tools (Python, R coding/familiarity a plus)
  • Skilled in Tableau or other BI Tools

Desirable

  • MBA or Master’s Degree (preferably in Financial Analytics, Data Science, Operations Research, Industrial Engineering or Computer Science)
  • Understanding of Sales & Marketing go to market motions, Campaign Performance measurement, and ROI measurement
  • Marketing or Sales background either through education or experience
  • Have experience driving self-service analytics adoption in a scalable way
  • Worked in an agile environment and were able to bring structure where there was none before

What the job involves

  • As a Business Analyst, you will be helping us on a journey towards a modern, self-serve analytics organization
  • You will get autonomy and ownership around large parts of how we interface with users, how they’re trained and around defining the boundary between “let me show you how to do this yourself” and “let me do this for you”
  • Work closely with Sales & Marketing on upgrading their suite of reports to move to a self-service reporting environment driving efficiencies and cost savings
  • Use data mining techniques and analyze core KPI's generating insight to reach and improve on the target goals
  • Assist in annual budget planning and alignment
  • Be our bridge and ambassador to the Sales & Marketing team, championing for self-service data analytics and maintaining relationships with power users
  • Be responsible for coordinating our user facing “Data Academy” education initiative to make sure our users can make the most of the data and reporting that we have
  • Work closely with the rest of the BI & Data team to help make sure the data engineering work being done is well aligned to stakeholder needs
  • We’re using a modern analytics stack with Tableau as the visualization front-end and Snowflake as the DWH, where the majority of report development is done by our users, we also use Python, SQL and Airflow
  • Rather than a report mill, the BI & Data team is there to empower and help users get their data and analytics work done themselves

Our take

According to Vonage, technology should make business communication easier, but it currently makes it more complicated due to the various communication platforms that users need to spend time learning how to use. Moreover, users often realise that the platform is not the right choice for them after wasting a lot of time understanding how to navigate it. Vonage aims to change this by providing enterprises with a flexible cloud communications platform that simplifies business communication.

Vonage offers a unified communications solution that is easy to understand and use every day. The platform integrates communication via voice, messaging, video, and data and gives clients the flexibility to choose from a wide range of tools and integrations or to create new ones using Vonage's APIs.

Following its acquisition by Ericsson - a multinational networking and telecommunications company - Vonage has been focused on expanding its presence in wireless enterprises and broadening its global offerings. Vonage won the 2022 FinTech Award for Outstanding Cloud Communications Solutions in recognition of its growth and continued dedication to the development of new technologies.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

-2% employee growth in 12 months

Company

Funding (last 2 of 5 rounds)

Aug 2005

$200m

SERIES E

Aug 2004

$105m

SERIES D

Total funding: $372m

Company benefits

  • Unlimited paid annual leave
  • Flexible working hours
  • Medical cover
  • Health Savings Account
  • Dental and Vision Cover
  • Income Protection
  • Maternity/Paternity Leave
  • Retirement Plan
  • Telehealth
  • Tuition Reimbursement
  • Legal plan
  • Career progression
  • Training
  • Industry conferences

Company values

  • Accountability - We do what we say and we own what we do
  • Collaboration - We believe different perspectives bring better outcomes
  • Trust - We recognize and rely on each other’s talents to achieve excellence
  • Excellence - We focus on being the best at what we do

Company HQ

Holmdel, NJ

Leadership

Rory Read

(CEO, not founder)

Member of the Ericsson Leadership Team and Board Member at Booz Allen Hamilton. Previously worked for Dell in a variety of roles, including Chief Operating Executive.


People progressing

Joined as Talent Acquisition Partner (EMEA/APAC), being promoted to Senior Talent Acquisition Partner (Global) after 2 years and currently the Senior Global Head of Talent.

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