Senior Technical Recruiter, Vivid Seats
+ Bonus incentives and equity
2 days a week in office
Ticket exchange and resale platform
Open for applications
Ticket exchange and resale platform
501-1000 employees
Open for applications
+ Bonus incentives and equity
2 days a week in office
501-1000 employees
Company mission
Vivid Seats' mission is to empower every fan to get to the live events that shape their most vivid moments and memories.
Role
Who you are
- Strong talent assessment and coaching skills. You are an expert in assessing behavioral attributes and creating assessment criteria, and can coach others to do the same
- A proven career in technical recruiting, preferably in a fast-paced digital product focused organization hiring individual contributors and leaders
- Strong understanding of Chicago’s technical landscape, including where to source and attract a wide range of technical skill sets
- Strong sourcing and attraction techniques, including the ability to attract and convert passive candidates
- Intrinsic motivation to take on new responsibilities; proactively partnering with teams and individuals to remove blockers and fulfill immediate hiring needs while contributing to the overall talent acquisition strategy
- An understanding of basic employment law and interviewing best practices (behavioral and functional)
- An agile mindset, responding quickly and autonomously to change
- Strong influential and negotiation skills; communication, organization, and attention to detail
- Experience with both in-house and agency technical recruiting is a plus
- Desire to scale internal recruitment best practices, including data driven process improvement, stakeholder management, and cross functional collaboration
What the job involves
- As a Sr. Technical Recruiter, you’ll directly impact the most valuable part of our company’s success; recruiting the best people with the skills and passion to succeed in our fast-paced, digital environment
- As the owner of end-to-end search engagements, we will look to you to lead everything from inception of new roles to on-boarding with finesse and speed that ensures that we secure the best and brightest
- You will be empowered to use your creativity and strategic influence to deliver on great hiring decisions
- Our recruitment team partners closely with stakeholders across the organization to create meaningful interview processes and fantastic candidate experiences
- Our technical recruiters understand what motivates candidates and apply our expertise to foster trust-based relationships with talented engineers, designers and product managers
- As you build talent pipelines and drive a portfolio of active searches, we will ensure that your ideas are heard, supported and funded
- Together with the help of a committed internal recruiting team, you will differentiate Vivid Seats as the employer of choice by embodying our values and proudly representing our brand
- Partner with hiring managers to understand business objectives, assess hiring needs, develop job descriptions, and manage searches through the recruiting lifecycle
- Demonstrate and advise teams on recruitment best practices, including the use of level appropriate objective assessments and score cards
- Assess internal and external talent – including interview teams - and coach teams to make strong hiring decisions that align with our company values
- Represent the Vivid Seats brand in the broader talent market
- Manage candidate and hiring manager expectations to ensure a smooth recruiting process
- Build offer letters, compensation packages, and handle all negotiations with candidates
- Manage a portfolio of active searches and proactively seek out talent to build the pipeline
- 30 days in:
- Complete new hire orientation, gaining the resources you need to be successful
- Learn how ticket marketplaces operate and how you will contribute to providing great experiences for our customers
- Acclimate to team and company norms, business objectives, and Vivid Seats values
- Meet with hiring managers, set check in cadences, assess applicants, and advance candidates through the interview phases
- Home in on or close on your first professional level hire
- 90 days in:
- Contribute to our approaches, methods, or technologies that support overall business goals and drive team efficiencies
- Maintain, harvest and aid internal and external relationships to achieve progress and advance objectives
- Identify talent assessment gaps, create solutions to close opportunity areas, and coach team members to better outcomes
- Hire professional or managerial roles across multiple teams
- 180 days in:
- Play a larger role across the organization to advance talent assessment skills necessary to hire the right talent for the right roles
- Partner with the broader people team to identify and drive the improvement of key talent assessment, acquisition, engagement, and retention themes
- Leverage relationships across multiple teams to hone your business acumen, sharing your learnings internally and externally
Our take
Founded in 2001, Vivid Seats is one of the leading online ticket marketplaces. The event tickets market is one of the biggest out there, expected to reach almost $85 billion by 2027, and the company has secured its place within it with partnerships with big players like ESPN, RollingStone, and the NBA.
The company's strategy has so far been based on massive public exposure through heavy spending on digital advertising, which has brought it great success to date. Its connects millions of buyers with thousands of ticket sellers each year, covering hundreds of thousands of different events.
Vivid Seats boasts high revenues and sustained growth, and went public in 2021. Following its listing on the NASDAQ, the company has been focusing on expanding operations and broadening its tech capabilities. A recent development is the company's Vivid Picks app, which combines live event and gaming experiences to target changing trends in the events ticket space.
Kirsty
Company Specialist
Insights
Many candidates hear
back within 2 weeks
42% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2014
$5.2m
SERIES A
Mar 2012
$3.9m
ANGEL
Total funding: $9.7m
Company benefits
- Health, dental and vision packages: BCBS PPO, HSA and HMO plans, mental heath and telehealth programs.
- Retirement and savings programs, continuing education opportunities, and rewarding performance incentives.
- PTO, mental health days, and maternity/paternity policies.
- Company-wide town-halls, hackathons, product demos, in-office happy hours, holiday and summer events, company-sponsored sports leagues and competitions.
- Gym membership fees, wellness weeks, access to on-site treadmill desks, bike storage, fitness classes, and inspiring office spaces.
- Hybrid working arrangements at accessible office locations. Company-provided laptops, monitors, & software in-office. Room for ideas (open floorplan with plenty of meeting rooms, quiet areas, and whiteboards), and coffee. We’re talking good coffee.
Company values
- We Raise the Bar: We shape our industry – we are the competition. We’re ambitious and disciplined teammates who make smart plays and get better every day.
- We Create Exceptional Experiences: Whether we’re engaging a fan, seller, partner, or teammate, we don’t compromise when it comes to their experience. We hold ourselves accountable and lean into every connection to make the moment count.
- We Embrace Change: In our world, the only constant is change and we’re ready for it. As a team, we’re energized by working with speed and agility to anticipate; we’re unafraid to be self-critical and we drive relentlessly to get the best results.
- We Enhance Communities: We invest in our communities inside and out. We’re united in raising awareness around causes close to our hearts and are passionate about giving back.
- We Commit as a Team: Above all else , we’re one team that trusts and supports each other –our unity gives us the strength to tackle even the most difficult challenges facing our business. Driven in our pursuit of the optimal, we constructively voice our perspectives, and when the best play is called, we move forward together.
Company HQ
West Loop Gate, Chicago, IL
Articles
Leadership
Eric Vassilatos
(Co-founder)Also Principal at Magnolia Capital and Managing Partner at SkyBox capital.
Stan Chia
(CEO, not founder)Board Director at 1871, and Board Member at the Georgia Institute of Technology. Former COO of GrubHub.
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