Principal Product Manager, Dandy


Offers Equity

Senior and Expert level
Remote in US

Digitising dental lab process for dentists

Open for applications


Digitising dental lab process for dentists

501-1000 employees


Open for applications


Offers Equity

Senior and Expert level
Remote in US

501-1000 employees


Company mission

To become the operating system of every dental practice in the country, bringing solutions to complex problems in an industry that has been underserved.


Who you are

  • 7+ years of experience in product management, managing software products through the full lifecycle from MVP to general release and subsequent iterations
  • High bias-to-action. You regularly knock down barriers and get things done, quickly
  • Ability to drive alignment across many cross-functional stakeholders
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels of the organization
  • Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously while meeting deadlines
  • Excellent analytical and problem-solving skills, with the ability to analyze complex data, identify trends, and make data-driven decisions
  • Technical competence and comfort-level. You can discuss APIs and services with the engineering team (but you don’t need to be able to code)
  • Proven ability to think strategically, develop product roadmaps, and execute against them to deliver impactful results


  • Experience managing checkout (ordering) products, software products with a hardware component, and/or products built upon an SDK
  • Experience at an operationally-intensive company
  • Comfortable with writing SQL queries
  • Previous experience in the dental or medical industries

What the job involves

  • As a Principal Product Manager, you will play a crucial role in driving the development and success of our technology platform.
  • This is a senior level position, and we’re looking for experienced product managers with a track record of delivering commercially successful products within a fast-moving and highly collaborative environment
  • Develop and execute the product strategy and roadmap for our chairside software—the product suite our dentists use every day to set up patient cases and create orders. Ensure alignment with the company's overall goals and vision
  • Gather and analyze customer feedback, market research, and competitive intelligence to identify opportunities and prioritize product enhancements
  • Collaborate with cross-functional teams, including engineering, design, marketing and customer support, to define and deliver high-quality products used by external and internal customers
  • Communicate transparently with your cross-functional partners to ensure alignment on context and vision
  • Work closely with customers, customer support teams, and stakeholders to understand their needs and pain points, and translate them into actionable product requirements
  • Bring deep customer empathy and serve as the champion and voice of our customers
  • Partner with designers to conduct user research and usability testing to gather insights and validate product concepts, ensuring a user-centric approach to product development
  • Manage the entire product development lifecycle, from ideation to launch, and drive the execution of product initiatives in an agile environment
  • Define and track key performance indicators (KPIs) to measure the success and impact of your products
  • Leverage data and insights to tell stories and measure your impact and success
  • Stay updated on industry trends and emerging technologies and apply that knowledge to drive innovation and continuous improvement
  • Interface with external partners and vendors to evaluate and integrate third-party systems that enhance the capabilities and functionality of our dental technology platform

Otta's take

Sam Franklin headshot

Sam Franklin

CEO of Otta

Dentistry is a $200 billion industry with incredibly archaic practices. Dandy was created to integrate and simplify every function of the dental practice through technology.

Other startups have attempted to bring technology to this industry before but Dandy is one of the first to respect the complexity of the industry and meet dentists where they are. In practice, that has meant introducing product features one-by-one, like digitising the dental lab (crowns, implants, etc).

Eventually the plan for Dandy is to build out the operating system for dental practices. That will involve offering a kind of ‘business-in-a-box’ for dental physicians so that they can focus solely on their expertise while Dandy handles the rest.

It’s an impressive vision and if it works, will deliver an incredible amount of value to an industry in desperate need of innovation. However, dentistry as a profession is resistant to change. Patience will be key as Dandy continues to upturn these professionals' way of doing things.


Few candidates hear
back within 2 weeks

12% employee growth in 12 months


Funding (1 round)

Apr 2019



Total funding: $4.4m

Company benefits

  • Omprehensive health plans - We cover 100% of individual annual premiums and offer a variety of healthcare options. Taking care of you is important to us. Our healthcare plans deliver choice and value so you can prioritize your health
  • Work from home stipend - Working in a comfortable environment is key to performing at your best. When you start, we’ll provide you with $350 to setup your workspace
  • Investing In Your Wellbeing - To enhance your employee experience, we provide a range of benefits that holistically support your physical, emotional, and financial wellbeing

Company values

  • 😍 Wow our Customer | Our ultimate goal is to deliver a 10x experience to our dentists. We put our customer at the center of every decision, informed by a deep understanding of their needs. We’re never satisfied with good enough; instead, we treat each interaction as an opportunity to win a customer for life
  • 💪Be an owner | Dandy belongs to each of us. We take pride in the business we get to build, acting as owners on our best days and on our worst. We hold ourselves and our teammates to the highest standards, taking responsibility for our decisions – even when doing so is inconvenient
  • 🚀 (move at) Dandy Speed™ | We believe that velocity - speed in the right direction- is a fundamental competitive advantage. We move with urgency as well as purpose, knowing that effective prioritization is the key to achieving high quality outcomes at lightning speed
  • 🔥 Devour challenges | We aggressively and effectively deliver results. When faced with a problem, we dig deep to accomplish what others see as impossible. We embrace both the journey and the outcome – we’re energized by challenges and commit to executing with excellence
  • 🤝 Win as one | We are driven by an undeniable ambition to create something extraordinary, a vision too great for any individual. Instead, we bring together a diverse set of minds and recognize that different perspectives unlock world-class solutions. We check our egos at the door and work together - when we win, we win as one

Company HQ

Chelsea, New York, NY


Toni Oloko


Previously special projects at goPuff. Before that founded PracticeGigs which they went on to sell.

Daniel Hanover


Worked as a Product Manager at Yelp and in a Software Engineering role at Facebook. Studied Management and Technology at Wharton.

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