Senior Product Manager, LaunchDarkly

Feature Management

$173-204k

+ Restricted Stock Units

Senior level
San Francisco Bay Area
LaunchDarkly

Feature management for software teams

Open for applications

LaunchDarkly

Feature management for software teams

501-1000 employees

B2BInternal toolsSaaSProduct Management

Open for applications

$173-204k

+ Restricted Stock Units

Senior level
San Francisco Bay Area

501-1000 employees

B2BInternal toolsSaaSProduct Management

Company mission

To empower all teams to deliver and control their software.

Role

Who you are

  • Customer-centric: You are driven to understand customer challenges and needs, crafting solutions that achieve business goals and provide real value
  • Product sense: You love great software and can’t stand bad software. You have a strong focus on craft, quality, and the ability to deeply empathize with the end user to deliver delightful experiences
  • Collaborative: You excel at working with diverse teams, seamlessly bridging customer stakeholders, revenue partners, and product development teams
  • Effective communicator: You build strong relationships and communicate with clarity and precision. You’re an incredible writer who can concisely explain complex ideas in simple ways to a wide variety of audiences
  • Adaptable: You thrive in fast-paced environments and can effectively prioritize in order to manage multiple projects at once
  • High agency: You are motivated to achieve success and have a strong sense of ownership to deliver great outcomes across a broad range of responsibilities. Even if it’s not your responsibility, If you see something that needs to be done, you make sure it happens
  • Business acumen: You understand how technical solutions tie to business objectives and can align projects to meet customer and company goals
  • Autonomy and growth mindset: Ability to independently learn new product areas quickly and become an adaptable expert for unique customer scenarios
  • Critical thinking: Capability to analyze situations and form well-reasoned opinions on the best course of action, making important decisions swiftly and effectively
  • Customer-centric: Experience in diving deep into customer needs and translating these insights into real, creative solutions
  • Technical fluency: Ability to engage in technical discussions with engineers and bridge technical teams with business goals
  • Project leadership: Known for getting things done and being unrelentingly reliable. Proven track record of driving cross-functional and complex projects to excellent outcomes
  • B2B SaaS expertise: Prior experience building B2B SaaS products and features, ideally in the developer tools space or similar
  • Revenue and metrics focus: Proven track record of generating revenue and business impact through innovative product solutions and customer engagement

What the job involves

  • As a Senior Product Manager for our Feature Management team, you will own business outcomes and feature delivery for a large portion of our core product area
  • Your responsibilities will encompass strategic product planning, market insights, and customer research
  • You will also partner with engineering and design to own new feature development, and partner with revenue and marketing teams on go-to-market functions for new products
  • In addition to owning certain core feature areas, you will also lead a new initiative to build a Forward Deployed engineering team
  • This new team will have a portfolio that includes paid engineering projects that directly generate revenue and other targeted efforts that directly unlock revenue opportunities with our enterprise customers
  • Customer discovery: Engage deeply with customers to identify opportunities and needs. Translate these insights into actionable feature projects and long term strategy
  • Product strategy: Own market research, strategy, and product roadmap for your feature management ownership areas. Build opinions on how to win both now and in the future
  • Solution design: Collaborate with engineering and design to deliver amazing customer experiences that deliver business value
  • Project leadership: Oversee the end-to-end lifecycle of product builds, including writing PRDs, scoping, pricing, planning, and ensuring timely, high-quality delivery
  • Customer relationships: Act as the primary point of contact, maintaining strong relationships and providing ongoing support and strategic guidance throughout the project lifecycle
  • End-to-end ownership: In partnership with revenue and marketing teams, take full responsibility for ensuring a successful delivery to market for new features, defining success metrics, and leading the team to achieve milestones and deliver exceptional outcomes
  • Forward deployed team: Own project delivery for unique enterprise customer feature needs as product owner for the Forward Deployed engineering team

Our take

Feature flags are a powerful software development tool, allowing teams to modify system behavior without changing code, therefore minimizing risk. If a business has a new feature they want to test, they can then roll it out to a small set of users before letting it go live. These companies can, for example, get quick feedback on the new feature and fix any bugs, or roll back any changes.

LaunchDarkly allows companies to run tests like this by activating the new code for only a small set of users prior to launch. Typically running these tests requires lots of developer time - a daunting and expensive prospect for most rapidly growing businesses - and can risk disruption to the user experience if testing takes place on the live product.

The platform is used by more than 1,500 customers, including the likes of IBM, Intuit and Atlassian. Signalling a change in strategy, the company shook up its management in 2023 and is now aiming to scale its already strong growth under the leadership of Dan Rogers, a product and marketing specialist with an impressive track record at Rubrik, AWS and Microsoft. It is now well poised to develop into a leading business in the feature management space.

Freddie headshot

Freddie

Company Specialist

Insights

Led by a woman
Top investors

Few candidates hear
back within 2 weeks

0% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Aug 2021

$200m

SERIES D

Jan 2020

$54m

LATE VC

Total funding: $330.3m

Company benefits

  • Full Vision
  • Full Dental
  • Full Medical
  • Flexible Schedule
  • Healthy Lunches & Snacks
  • Conference & Meetup Access
  • Education Stipend
  • Personalized Work Station
  • Close to Public Transportation
  • Bike Parking
  • Team Activities
  • Unlimited paid time off policy
  • Work from home opportunities
  • Health insurance

Company values

  • Build together, win together
  • Create customer champions
  • Learn and grow
  • Widen the circle
  • Work impactfully, work sustainably

Company HQ

Lakeside, Oakland, CA

Leadership

Edith Harbaugh

(Executive Chair)

Worked as a Product Manager at Vignette, Monster Worldwide, and PlantSense. Previously Product Director at TripIt.

Prior to co-founding LaunchDarkly was Software Development Manager at Atlassian and Bytecode Anaylsis Architect for Coverity.

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