Revenue Operations Manager, Gong

Systems & Tools

$106.3-157k

OTE

Salesforce
Senior level
Chicago
San Francisco Bay Area
Gong

Revenue intelligence platform

Be an early applicant

Gong

Revenue intelligence platform

1001+ employees

B2BEnterpriseBusiness IntelligenceSaaSSales

Be an early applicant

$106.3-157k

OTE

Salesforce
Senior level
Chicago
San Francisco Bay Area

1001+ employees

B2BEnterpriseBusiness IntelligenceSaaSSales

Company mission

To help companies transform their revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth.

Role

Who you are

  • The ideal candidate will have a deep understanding of SaaS business models, CRM systems, and a passion for leveraging technology to solve business challenges
  • 5+ years of relevant experience in sales/business operations, with a solid understanding of SaaS business models and hands-on experience with Salesforce.com
  • Proven experience in managing and developing a small team, with a focus on mentoring and performance management
  • Strong ability to identify and nurture talent, with a commitment to helping team members grow and advance in their careers
  • Tech-curious problem-solver with a knack for finding creative solutions using both processes and technology
  • Strong communicator with the ability to translate technical information into clear and effective messages for internal stakeholders
  • Highly organized with the ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment
  • Strong analytical and quantitative skills, with a passion for data integrity and quality
  • Proven experience in managing a complex tech stack, including CRM, account planning, data enrichment, and productivity tools
  • Experience working in sales organizations, ideally with exposure to selling to Fortune 1000 companies

What the job involves

  • We are seeking a highly skilled and motivated manager to oversee the management and optimization of our Go-to-Market (GTM) tool stack. This role is critical to ensuring that our sales and revenue operations teams have the technology and tools they need to succeed
  • Oversee all aspects of our GTM tech stack, including budget management, procurement, provisioning, administration, and system updates. Ensure all tools are effectively integrated and optimized to support business needs
  • Manage, mentor, and develop a team of direct reports. Provide guidance, support, and professional development opportunities to help them excel in their roles
  • Lead the integration of various tools within the GTM stack, ensuring seamless data flow and functionality across systems like Salesforce.com, Gong, and other key platforms
  • Provide quick and effective solutions to sales process pain points, while contributing to the development of long-term process improvements
  • Work closely with internal teams, including Product, Sales, and Revenue Operations partners, to align system requirements, reporting, and analytics needs
  • Collaborate with training and enablement teams to champion tool usage, ensuring that teams are effectively leveraging technology through coordinated training and ongoing support initiatives
  • Identify, prioritize, and scope key strategic initiatives to continuously improve the efficiency and effectiveness of our GTM operations

Our take

In the world of sales, relying on traditional methods like CRM notes for customer insights can be a time-consuming nightmare. Sales reps often spend hours sifting through data, yet crucial details get lost and decisions end up being based on guesswork. Recognizing this challenge, Gong founders saw the potential of AI to bridge the information gap.

Gong's innovative solution goes beyond simply recording customer interactions 0 it analyzes them as well. Gong identifies potential red flags and offers recommendations on the fly, helping reps navigate conversations toward successful closures.

With a proven track record and a global customer base that includes tech giants like LinkedIn, Slack, and Shopify, Gong is making its mark on the industry. The company is now focused on expanding its reach internationally and forging new partnerships, solidifying its position as a leader in AI-powered sales intelligence.

Kirsty headshot

Kirsty

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

8% employee growth in 12 months

Company

Funding (last 2 of 9 rounds)

Jun 2021

$250m

SERIES E

Aug 2020

$200m

SERIES D

Total funding: $586.1m

Company benefits

  • Mental health support resources
  • Weekly wellness events
  • Work from home stipend
  • Generous vacation days
  • Quarterly recharge company shutdowns
  • Parental leave
  • Employee equity
  • Retirement savings
  • Commuter & parking benefits
  • Training & development programs
  • Employee resource groups
  • Mentorship opportunities

Company values

  • Customer service
  • Trust
  • Diversity
  • Innovation

Company HQ

The East Cut, San Francisco, CA

Leadership

Former CMO at Panaya and CEO at SiSence.

Eilon Reshef

(CPO)

Initially served as CTO at the company before transitioning into their current role. Co-founder and former VP of Webcollage (acquired by Answers in 2013).

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