Communications Manager, Wave

Engagement, Employer Brand

Salary not provided
Confluence
Expert level
Remote in Canada
Toronto
Wave

Financial services for small business owners

Open for applications

Wave

Financial services for small business owners

201-500 employees

FintechB2BPaymentsFinancial ServicesAccounting

Open for applications

Salary not provided
Confluence
Expert level
Remote in Canada
Toronto

201-500 employees

FintechB2BPaymentsFinancial ServicesAccounting

Company mission

To create a future where small business owners can manage their finances fearlessly.

Role

Who you are

  • We are seeking a dynamic and experienced communications professional who not only supports internal communication and engagement of our teams but also supports building our external message in strengthening our employer brand
  • Minimum 10 years of experience in internal communications
  • Bachelor’s degree in Business, Communications, or related field
  • Familiarity with internal communications tools and platforms
  • Ideally have familiarity with employment branding
  • A passionate storyteller with excellent written and verbal communication skills
  • Highly organized with strong project management abilities
  • Able to think strategically and creatively
  • High level of emotional intelligence and interpersonal skills
  • Excellent collaboration skills with individuals at all levels
  • Be a team player who is willing to contribute outside of your scope on an as-needed basis in the spirit of supporting the total P&C and greater Wave organization

What the job involves

  • The Communications Manager, reporting to the Chief People Officer, will play a pivotal role for the organization on our path to becoming a leader in our industry
  • You will play a key role in fostering a vibrant company culture and supporting a high-performing organization through strategic communication initiatives
  • In this role, you will also support corporate social responsibility initiatives, demonstrating our commitment to making a positive impact in the communities we serve
  • You will also partner with the P&C and Marketing teams to enhance the candidate and employee experience through compelling communications that showcase the organization’s distinctive strengths and offerings as an employer of choice
  • Your expertise will be instrumental in aligning our internal messaging with our external reputation, ensuring consistency and authenticity across all communication channels
  • Additionally, you will support executive communication efforts, helping our leadership team connect effectively with our diverse workforce. Your ability to craft clear, inspiring messages will strengthen employee engagement and reinforce our company's values and vision
  • Collaborate with Senior Leadership Team and P&C to design and implement an internal communications strategy that supports company goals and enhances employee engagement
  • Develop and maintain standards, guidelines, and procedures for corporate communication
  • Develop, write, and edit internal communications content, including newsletters, emails, and announcements, ensuring consistency in messaging and alignment with Wave’s purpose, mission, values, and employee value proposition
  • Manage internal communication tools including Confluence, Linkedin, and the Careers site
  • Partner with Marketing to maintain alignment between internal and external PR/communications specifically as they relate to our EVP and employer brand messaging and content across various channels including our LinkedIn and Careers Site content
  • Monitor and measure the effectiveness of internal communications efforts through surveys, analytics, feedback, and provide reports and recommendations based on data and insights
  • Plan and execute initiatives to foster employee engagement and create a positive and inclusive workplace environment. This includes supporting internal events, meetings, and activities that promote team building
  • Conduct interviews and gather stories from employees to highlight successes, share knowledge, and foster a sense of community
  • Act as a point of contact for urgent internal communication needs, providing timely and accurate information
  • Support the development and management of CSR programs, communicating the value and alignment of these meaningful initiatives both internally and externally

Our take

Over 90% of all businesses in North America are zero to five employee companies. These businesses are organising their finances either by paying an expensive accountant, or relying on traditional spreadsheets.

In response, Wave is democratising access to financial services software. While they are not the first to do this, they have taken the flourishing approach of giving away the invoicing and accounting software 100% for free.

The company instead makes money by embedding financial services products within the software. It's these payments and other revenue streams that the startup is now looking to expand to secure more revenue to scale.

While the company has had success so far with its tools, it will need to build a whole suite of products and services in order to compete with the accounting software giants like Xero.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

-7% employee growth in 12 months

Company

Funding (last 2 of 11 rounds)

Jun 2018

$3.3m

EARLY VC

May 2017

$32m

SERIES D

Total funding: $81.2m

Company benefits

  • Work From Where You Work Best: We will always have a welcoming, energizing, and world-class office (in Toronto) with a space for you. Or, if you’re more comfortable working from home, the choice is yours
  • We Care About Future You: You will stretch yourself and you will grow at Wave. You will also be supported on this journey with diverse learning experiences, educational allowances, mentorship, and so much more
  • We Support the Full You: We make a serious investment in your health & wellness. When we think about benefits we think about body, mind, & soul and we take this stuff very seriously
  • We Take Care of the Fundamentals: Fair compensation, all the office perks you’d want, and the various goodies you’d expect from a growing tech company. This is the obvious stuff, but we don’t want you to think we forgot!

Company values

  • Believe in small business owners
  • Reimagine the possible, together
  • Do fewer things, simply and beautifully
  • Care deeply and challenge directly
  • Achieve extraordinary results

Company HQ

Leslieville, Toronto, ON

Leadership

Zahir Khoja

(CEO, not Founder)

Worked at Mastercard as EVP (Global Merchant Solutions and Partnerships) and held several Senior VP positions. Former Vintro Board Member and General Manager (North America) at Afterpay.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 8 more jobs at Wave