Senior Global Revenue Operations Specialist, Docplanner
Share Options plan after 6 months of working with us
Booking platform and management software provider for doctors
Job no longer available
Booking platform and management software provider for doctors
1001+ employees
Job no longer available
Share Options plan after 6 months of working with us
1001+ employees
Company mission
To make the healthcare experience more human, via free doctor reviews and bookings for patients, and practice management tools for doctors.
Role
Who you are
- Education: Bachelor’s degree in Business Administration, Finance, Marketing, or a related field. MBA or advanced degree is a plus
- Minimum of 3 years of experience in revenue operations, sales operations, or a related field
- Strong understanding of revenue operations processes and best practices
- Previous experience and know-how of Salesforce, Outreach, Gong
- Proficiency in data analysis and using data to drive decision-making
- Proficiency in SQL is not mandatory, but will be considered a differentiating factor
- Exceptional communication skills, including clarity and conciseness, active listening, and presentation skills
- Strong interpersonal skills with an emphasis on empathy, relationship building, and conflict resolution
- Ability to influence without authority and build consensus across departments
- Creative problem-solving skills and the ability to make decisions under pressure
- High agency and proactiveness, with the ability to anticipate challenges and drive projects forward without constant supervision
What the job involves
- We are looking for a skilled Senior Revenue Operations professional to join our team who will be working Sales and Customer Success initiatives, helping scale the GTM operations by managing the tools and processes as well as deriving insights from our internal data
- Data Analysis: Analyze revenue operations data to identify trends, insights, and areas for improvement. Utilize data to support decision-making and project initiatives
- System Management: Oversee the implementation and maintenance of revenue operations systems and tools. Ensure these systems support global operations and are utilized effectively
- Stakeholder Collaboration: Work closely with sales, marketing, finance, and customer success teams to ensure alignment and integration of revenue operations projects
- Process Optimization: Identify opportunities for process improvements and efficiencies across global revenue operations, and implement best practices
- Reporting: Develop and deliver regular project updates and reports to senior management and key stakeholders. Ensure transparency and effective communication throughout the project lifecycle
- Training & Support: Provide training and support to global teams on new processes, tools, and systems implemented as part of revenue operations projects
Application process
- A 30-minute meeting with Sally Hütter - Talent Acquisition Partner for International Teams
- A 60-minute technical interview with Gabriel Rustice - VP Global RevOps
- A 60-minute business case review with Gabriel Rustice VP Global RevOps
Our take
Healthcare platform Docplanner has become a major player in the European healthtech market in the decade since it was founded. The company offers a suite of administrative tools for 30M patients and around 2M doctors worldwide, including workflow digitisation and appointment booking services. The company currently operate in 13 countries, hit Unicorn status in 2021, and has been riding a recent wave of digital transformation and workforce overburdening in the healthcare sector which has spurred on demand for precisely the kind of services they provide. So it’s safe to say business is going well.
What is most compelling about Docplanner’s business journey has been its long-brewing competition with their direct competitor, the fellow Unicorn and better-funded Doctolib. The tête-à-tête with this French/German rival has seen both parties making aggressive European expansion with national acquisitions - Doctolib in Italy, France, and Germany; Docplanner in Turkey, Poland, Spain, and Latin America. With Docplanner’s 2021 acquisition of German parallel platform Jameda, however, they are making moves on Doctolib’s home turf. The company has also acquired MyDr, a leading Polsih tech solutions provider.
These broad consolidation moves represent a maturation of the healthtech market which will serve both competitors well. Docplanner is certainly a key and aggressive contender in this race - and this company isn't going anywhere any time soon.
Freddie
Company Specialist
Insights
Company
Funding (last 2 of 6 rounds)
May 2019
$88.2m
SERIES E
May 2017
$16.6m
SERIES D
Total funding: $138.8m
Company benefits
- English classes
- Stock Option plan
- Free health insurance & wellnes Ifeel platform (unlimited)
- Corporate access with Andjoy colaboration
- Off days package
- Additional paid holiday on your birthday to celebrate with your loved ones or to have a self-care day!
- Flexible working hours
- Working from home policy (up to 3 days per week)
Company values
- Leave your comfort zone
- Focus on results not tasks
- Give feedback now, directly
- Keep it simple
- Do what you love
- Hustle, hit, never quit
Company HQ
Czyste, Warsaw, Masovian Voivodeship
Articles
Leadership
Mariusz Gralewski
(CEO)A Computer Science graduate from Warsaw University of Technology.
Luca Puccioni
(CEO)Previously Vice President and Chief Sales Officer at Groupon, he subsequently worked as Director for Southern European Sales at HomeAway.
Lucek Samulowski
(CPO)Previously Senior HR Business Partner at Unilever, he went on to serve as Head of HR at GoldenLine Sp.
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