Sales Account Executive, Capital.com
LATAM
Trading platform & app
Open for applications
Trading platform & app
501-1000 employees
Open for applications
501-1000 employees
Company mission
To make the world of finance more accessible, engaging and useful.
Role
Who you are
- This role requires a deep understanding of the financial markets, along with the ability to educate clients on the platform, trading tools, and available instruments
- Native Latin American Spanish essential, with Portuguese advantageous
- Excellent verbal and written communication skills.Proven experience working within client services
- Excellent communication and negotiation skills
- Ability to create rapport quickly and develop relationships further
- Financial market knowledge/trading experience
- Ability to work hours adjusted to be able to call LATAM clients
What the job involves
- The Latin America Account Manager for CFDs is a multifaceted role responsible for client success and growth within the Latin American market
- They build strong relationships by understanding client needs and providing tailored support, while also achieving sales targets and maintaining client satisfaction through proactive communication and issue resolution.
- Servicing a portfolio of clients from Latin America in the CFD marketplace by providing general market information to clients
- Assist clients with queries regarding trading and the instruments available for use by the client
- Be aware of and be able to demonstrate ongoing in-depth knowledge of the financial markets, both technically and fundamentally
- Training new clients on companies' platforms and trading tools
- Building and maintaining client relationships by understanding the client’s needs and trading profile and providing suitable support and guidance where required
- Take ownership of your clients’ problems and liaise with other departments, when required, to escalate and resolve issues and/or report faults
- Achieving monthly targets.Contacting clients to provide general market updates
- Utilising retention strategies to maximise client satisfaction
- Ensuring timely follow-up of all contacts
- Maintain high levels of client acquisition, retention and re-activation
Salary benchmarks
Our take
Historically, the wealth-building opportunities afforded by investment have been reserved for those who already have money to spare, but Capital.com is working to change this. The company supplies a trading platform for everyday people to access trading opportunities and training resources, harnessing the power of technology to do so.
Founded in 2016, Capital.com is now a global company, boasting year-on-year growth since it was launched. Its platform gives users access to over 3,700 markets for investing directly in global stocks and ETFs, or trade derivatives across the world. Focused on removing the barriers of entry for trading, the company supplies 24/7 customer service, on top of learning tools such as rolling news feeds, access to a demo account, and a YouTube channel.
Capital.com is one of Europe’s fastest-growing investment-trading platforms and aims to continue its expansion whilst solidifying current operations. With an active and growing user base, that continued to grow despite a downturn in the market in 2022, the company is poised to maintain its successes into the future.
Steph
Company Specialist
Insights
Few candidates hear
back within 2 weeks
-3% employee growth in 12 months
Company
Funding (1 round)
Jul 2017
$25m
SERIES A
Total funding: $25m
Company benefits
- Private health insurance
- Virtual GP
- Hybrid working
- Option to work abroad (up to 30 days a year)
- Local gym discounts
- Enhanced pension
- Volunteering days
- Hybrid working
- New office in Westminster, London
- Subsidised eye care
- Bereavement support
- Enhanced family leave
- Season ticket loan and cycle to work scheme
Company values
- Care: Building strong relationships is at the core of what we do. We want those who value others
- Be Clear: Whether it’s interacting with clients or colleagues, being able to get your message across clearly is essential
- Be Bold: Making a new product means venturing into the unknown. We need those who can take risks, make assertive decisions, and solve problems
- Explore And Discover: Change requires new ideas, and we want those who enjoy experimenting and learning about new things
- Move Fast: We like to move quickly, and managing time effectively is key to getting work done
- Focus On Outcomes: We focus on the final result, celebrating successes, and learning from failures
Company HQ
Ιστορικό Κέντρο, Λεμεσός, Λεμεσός
Articles
Leadership
Viktor Prokopenya
(Founder)Also founded Currency.com, VP Capital, exp(capital, and Viaden Media, where they were CEO.
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