Head of Revenue Operations, Docplanner
Spanish Speaker
+ Share options plan after 6 months working with us
Booking platform and management software provider for doctors
Open for applications
Booking platform and management software provider for doctors
1001+ employees
Open for applications
+ Share options plan after 6 months working with us
1001+ employees
Company mission
To make the healthcare experience more human, via free doctor reviews and bookings for patients, and practice management tools for doctors.
Role
Who you are
- 5+ years of working experience in revenue operations, sales operations, ideally at SMB SaaS companies
- Excellent leadership and team management skills, with a track record of building and developing high-performing teams for at least 2 years
- Strong analytical skills with the ability to interpret data and make data-driven decisions
- Strategic mindset with the ability to think critically and develop innovative solutions to complex challenges by making data-driven decisions
- Deep understanding of sales and marketing processes, including lead generation, pipeline management, and sales forecasting
- Experience with CRM and marketing automation platforms, such as Salesforce and HubSpot
- Ability to communicate effectively with cross-functional teams and senior leadership
- Passion for driving business growth and delivering exceptional results in a fast-paced, dynamic environment
- Excellent level of Spanish and English to be able to communicate fluently with the team and in collaboration with global teams
What the job involves
- As the Head of Revenue Operations, you will play a pivotal role in leading and mentoring a team of 12 Revenue Operations professionals
- Establish a best practice framework adapting to the different current needs, to future growth, encouraging best practice and collaborative working collaboration, develop strategies to maximize revenue across all channels, and implement scalable processes to drive productivity in our customer-facing units, reporting directly to the CEO, and functionally into our Global VP of Revenue Operations
- Be a trusted advisor to the Marketing/Sales/CS and country leadership team - drive strategic decision-making and act as their main point of contact for business needs, insights and guidance
- Develop and implement strategies to optimize revenue generation across all channels, including sales, marketing, and customer success operations
- Design and implement scalable processes and systems to streamline operations and enhance productivity of our customer facing units
- Work closely with finance and executive teams to forecast revenue, analyze sales pipeline, and drive strategic decision-making
- Implement and manage sales and marketing technology stack, including salesforce/hubspot
- Stay current on industry trends and best practices in revenue operations and provide recommendations for continuous improvement
- Tool Ownership: Ownership of implementation, ensuring its adherence and success in driving business outcomes, taking global guidelines and adapting to country's nuances, enablement and first-line support
Our take
Healthcare platform Docplanner has become a major player in the European healthtech market in the decade since it was founded. The company offers a suite of administrative tools for 30M patients and around 2M doctors worldwide, including workflow digitisation and appointment booking services. The company currently operate in 13 countries, hit Unicorn status in 2021, and has been riding a recent wave of digital transformation and workforce overburdening in the healthcare sector which has spurred on demand for precisely the kind of services they provide. So it’s safe to say business is going well.
What is most compelling about Docplanner’s business journey has been its long-brewing competition with their direct competitor, the fellow Unicorn and better-funded Doctolib. The tête-à-tête with this French/German rival has seen both parties making aggressive European expansion with national acquisitions - Doctolib in Italy, France, and Germany; Docplanner in Turkey, Poland, Spain, and Latin America. With Docplanner’s 2021 acquisition of German parallel platform Jameda, however, they are making moves on Doctolib’s home turf. The company has also acquired MyDr, a leading Polsih tech solutions provider.
These broad consolidation moves represent a maturation of the healthtech market which will serve both competitors well. Docplanner is certainly a key and aggressive contender in this race - and this company isn't going anywhere any time soon.
Freddie
Company Specialist
Insights
Company
Funding (last 2 of 6 rounds)
May 2019
$88.2m
SERIES E
May 2017
$16.6m
SERIES D
Total funding: $138.8m
Company benefits
- English classes
- Stock Option plan
- Free health insurance & wellnes Ifeel platform (unlimited)
- Corporate access with Andjoy colaboration
- Off days package
- Additional paid holiday on your birthday to celebrate with your loved ones or to have a self-care day!
- Flexible working hours
- Working from home policy (up to 3 days per week)
Company values
- Leave your comfort zone
- Focus on results not tasks
- Give feedback now, directly
- Keep it simple
- Do what you love
- Hustle, hit, never quit
Company HQ
Czyste, Warsaw, Masovian Voivodeship
Articles
Leadership
Mariusz Gralewski
(CEO)A Computer Science graduate from Warsaw University of Technology.
Luca Puccioni
(CEO)Previously Vice President and Chief Sales Officer at Groupon, he subsequently worked as Director for Southern European Sales at HomeAway.
Lucek Samulowski
(CPO)Previously Senior HR Business Partner at Unilever, he went on to serve as Head of HR at GoldenLine Sp.
Salary benchmarks
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